Program Director, Market Research

Program Director, Market Research Location: West Coast (San Francisco, Seattle)Level: Senior / DirectorSalary: 150-160k base + benefits, bonus, etc. Role Overview The Program Director, Market Research is the operating and strategic backbone of a high-impact, multi-workstream research and growth initiative. This role exists to ensure that market research strategy translates into disciplined execution, clear priorities, and measurable business impact. This is a senior, highly visible role for someone who thrives at the intersection of market research, strategy, and operations. You will work closely with executive leaders, research teams, and cross-functional partners to align research programs with client growth priorities, innovation efforts, and long-term market opportunity development. If you excel at bringing structure to complexity, driving momentum across teams, and turning insight into action, this role is built for you.What You’ll Do 1. Research Program Leadership & Operating CadenceOwn and run the operating rhythm for large, multi-stakeholder market research programsEstablish clear governance, meeting cadences, decision forums, and follow-through mechanismsBuild agendas, pre-reads, action logs, and decision frameworksEnsure leaders and teams stay aligned, focused, and accountable 2. Integrated Roadmap & Execution ManagementOwn the integrated roadmap across:Strategic market research initiativesClient growth and account prioritiesInnovation and new solution developmentResearch capability and talent evolutionTrack milestones, dependencies, risks, and outcomesSurface issues early and drive resolution across teams 3. Insight, Reporting & Executive StorytellingTranslate research activity and results into clear executive-level narrativesBuild dashboards and updates that connect insights to business outcomesSynthesize what’s working, what’s not, and what decisions are neededPrepare executive-ready communications for senior leadership and stakeholders 4. Cross-Functional Coordination (“Air Traffic Control”)Act as the connective tissue across:Market research teamsClient leadership and growth functionsMarketing, innovation, and operations partnersReduce duplication, friction, and misalignmentEnsure research priorities show up in account strategies, innovation roadmaps, and client engagements 5. Activation, Forums & Thought Leadership EnablementLead the operational execution of research-driven activations, including:Client forums and executive briefingsThought leadership events and innovation showcasesInternal leadership sessionsEnsure events and activations drive tangible outcomes:Deeper client relationshipsOpportunity creationStrategic alignment 6. Strategic Partner to Senior LeadershipServe as a trusted extension of senior research and business leadersAnticipate needs, pressure-test thinking, and bring structure to visionEnable leaders to stay focused on client impact, strategic narrative, and external influenceRequirementsWhat You Bring8–12+ years of experience in market research, strategy, consulting, operations, or program leadershipExperience leading complex initiatives in matrixed, fast-moving organizationsStrong understanding of how market research drives:Client decision-makingGrowth strategyInnovation and product development You are exceptional at:Orchestration, prioritization, and follow-throughExecutive communication and storytellingNavigating ambiguity with confidence and calmInfluencing without formal authority You bring:High ownership and accountabilityA bias for actionComfort working with senior leaders and client-facing teamsThe ability to make complex programs feel clear, focused, and achievableHow Success Is MeasuredResearch programs run with clear cadence, discipline, and momentumLeaders experience the work as focused, organized, and easy to engage withProgress, risks, and results are consistently visibleInsights translate into measurable client and business impactResearch initiatives elevate strategic influence across the organizationBenefits150-160k + benefits, bonus, etc. Benefits:Comprehensive medical, dental, and vision insurance options401(k) retirement plan with employer matchPaid time off, including vacation, sick time, paid holidays, and a birthday day offPaid parental leaveFlexible Spending Accounts (FSA)Employee Assistance Program (EAP)Well-being reimbursement for wellness-related expensesFlexible and hybrid work arrangements (role dependent)Tuition reimbursement and professional development opportunitiesOngoing learning, training, and career development programsInclusive workplace with diversity, equity, and inclusion initiativesWhy This Role Matters This role shapes how market research moves from insight to impact. You won’t just manage programs—you’ll enable better decisions, stronger execution, and sustained growth at the highest levels.Program Director, Market Research Location: West Coast (San Francisco, Seattle)Level: Senior / DirectorSalary: 150-160k base + benefits, bonus, etc. Role Overview The Program Director, Market Research is the operating and strategic backbone of a high-impact, multi-workstream research and growth initiative. This role exists to ensure that market research strategy translates into disciplined execution, clear priorities, and measurable business impact. This is a senior, highly visible role for someone who thrives at the intersection of market research, strategy, and operations. You will work closely with executive leaders, research teams, and cross-functional partners to align research programs with client growth priorities, innovation efforts, and long-term market opportunity development. If you excel at bringing structure to complexity, driving momentum across teams, and turning insight into action, this role is built for you.What You’ll Do 1. Research Program Leadership & Operating CadenceOwn and run the operating rhythm for large, multi-stakeholder market research programsEstablish clear governance, meeting cadences, decision forums, and follow-through mechanismsBuild agendas, pre-reads, action logs, and decision frameworksEnsure leaders and teams stay aligned, focused, and accountable 2. Integrated Roadmap & Execution ManagementOwn the integrated roadmap across:Strategic market research initiativesClient growth and account prioritiesInnovation and new solution developmentResearch capability and talent evolutionTrack milestones, dependencies, risks, and outcomesSurface issues early and drive resolution across teams 3. Insight, Reporting & Executive StorytellingTranslate research activity and results into clear executive-level narrativesBuild dashboards and updates that connect insights to business outcomesSynthesize what’s working, what’s not, and what decisions are neededPrepare executive-ready communications for senior leadership and stakeholders 4. Cross-Functional Coordination (“Air Traffic Control”)Act as the connective tissue across:Market research teamsClient leadership and growth functionsMarketing, innovation, and operations partnersReduce duplication, friction, and misalignmentEnsure research priorities show up in account strategies, innovation roadmaps, and client engagements 5. Activation, Forums & Thought Leadership EnablementLead the operational execution of research-driven activations, including:Client forums and executive briefingsThought leadership events and innovation showcasesInternal leadership sessionsEnsure events and activations drive tangible outcomes:Deeper client relationshipsOpportunity creationStrategic alignment 6. Strategic Partner to Senior LeadershipServe as a trusted extension of senior research and business leadersAnticipate needs, pressure-test thinking, and bring structure to visionEnable leaders to stay focused on client impact, strategic narrative, and external influence

Program Director, Market Research

Program Director, Market ResearchProgram Director, Market Research

Location: West Coast (San Francisco, Seattle)

Location:Location:West Coast (San Francisco, Seattle)

Level: Senior / Director

Level:Level:Senior / Director

Salary: 150-160k base + benefits, bonus, etc.

Salary:Salary:150-160k base + benefits, bonus, etc.-

Role Overview

Role OverviewRole Overview

The Program Director, Market Research is the operating and strategic backbone of a high-impact, multi-workstream research and growth initiative. This role exists to ensure that market research strategy translates into disciplined execution, clear priorities, and measurable business impact.

The Program Director, Market Research is the operating and strategic backbone of a high-impact, multi-workstream research and growth initiative. This role exists to ensure that market research strategy translates into disciplined execution, clear priorities, and measurable business impact.Program Director, Market Research

This is a senior, highly visible role for someone who thrives at the intersection of market research, strategy, and operations. You will work closely with executive leaders, research teams, and cross-functional partners to align research programs with client growth priorities, innovation efforts, and long-term market opportunity development.

This is a senior, highly visible role for someone who thrives at the intersection of market research, strategy, and operations. You will work closely with executive leaders, research teams, and cross-functional partners to align research programs with client growth priorities, innovation efforts, and long-term market opportunity development.market research, strategy, and operations

If you excel at bringing structure to complexity, driving momentum across teams, and turning insight into action, this role is built for you.

If you excel at bringing structure to complexity, driving momentum across teams, and turning insight into action, this role is built for you.

What You’ll Do

What You’ll DoWhat You’ll Do

1. Research Program Leadership & Operating Cadence

1. Research Program Leadership & Operating Cadence1. Research Program Leadership & Operating Cadence

• Own and run the operating rhythm for large, multi-stakeholder market research programs

Own and run the operating rhythm for large, multi-stakeholder market research programs

• Establish clear governance, meeting cadences, decision forums, and follow-through mechanisms

Establish clear governance, meeting cadences, decision forums, and follow-through mechanisms

• Build agendas, pre-reads, action logs, and decision frameworks

Build agendas, pre-reads, action logs, and decision frameworks

• Ensure leaders and teams stay aligned, focused, and accountable

Ensure leaders and teams stay aligned, focused, and accountable

2. Integrated Roadmap & Execution Management

2. Integrated Roadmap & Execution Management2. Integrated Roadmap & Execution Management

• Own the integrated roadmap across:

Own the integrated roadmap across:

• Strategic market research initiatives

Strategic market research initiatives

• Client growth and account priorities

Client growth and account priorities

• Innovation and new solution development

Innovation and new solution development

• Research capability and talent evolution

Research capability and talent evolution

• Track milestones, dependencies, risks, and outcomes

Track milestones, dependencies, risks, and outcomes

• Surface issues early and drive resolution across teams

Surface issues early and drive resolution across teams

3. Insight, Reporting & Executive Storytelling

3. Insight, Reporting & Executive Storytelling3. Insight, Reporting & Executive Storytelling

• Translate research activity and results into clear executive-level narratives

Translate research activity and results into clear executive-level narrativesclear executive-level narratives

• Build dashboards and updates that connect insights to business outcomes

Build dashboards and updates that connect insights to business outcomes

• Synthesize what’s working, what’s not, and what decisions are needed

Synthesize what’s working, what’s not, and what decisions are needed

• Prepare executive-ready communications for senior leadership and stakeholders

Prepare executive-ready communications for senior leadership and stakeholders

4. Cross-Functional Coordination (“Air Traffic Control”)

4. Cross-Functional Coordination (“Air Traffic Control”)4. Cross-Functional Coordination (“Air Traffic Control”)

• Act as the connective tissue across:

Act as the connective tissue across:

• Market research teams

Market research teams

• Client leadership and growth functions

Client leadership and growth functions

• Marketing, innovation, and operations partners

Marketing, innovation, and operations partners

• Reduce duplication, friction, and misalignment

Reduce duplication, friction, and misalignment

• Ensure research priorities show up in account strategies, innovation roadmaps, and client engagements

Ensure research priorities show up in account strategies, innovation roadmaps, and client engagements

5. Activation, Forums & Thought Leadership Enablement

5. Activation, Forums & Thought Leadership Enablement5. Activation, Forums & Thought Leadership Enablement

• Lead the operational execution of research-driven activations, including:

Lead the operational execution of research-driven activations, including:

• Client forums and executive briefings

Client forums and executive briefings

• Thought leadership events and innovation showcases

Thought leadership events and innovation showcases

• Internal leadership sessions

Internal leadership sessions

• Ensure events and activations drive tangible outcomes:

Ensure events and activations drive tangible outcomes:

• Deeper client relationships

Deeper client relationships

• Opportunity creation

Opportunity creation

• Strategic alignment

Strategic alignment

6. Strategic Partner to Senior Leadership

6. Strategic Partner to Senior Leadership6. Strategic Partner to Senior Leadership

• Serve as a trusted extension of senior research and business leaders

Serve as a trusted extension of senior research and business leaders

• Anticipate needs, pressure-test thinking, and bring structure to vision

Anticipate needs, pressure-test thinking, and bring structure to vision

• Enable leaders to stay focused on client impact, strategic narrative, and external influence

Enable leaders to stay focused on client impact, strategic narrative, and external influence