Process Specialist

Job Description: We are seeking a detail-oriented and analytical Ad Certification Specialist to support content review and policy enforcement for digital advertising platforms. This role is ideal for individuals who thrive in fast-paced environments, can make sound decisions in ambiguous situations, and are comfortable reviewing a wide range of content. Job Responsibilities:

Job Description: We are seeking a detail-oriented and analytical Ad Certification Specialist to support content review and policy enforcement for digital advertising platforms. This role is ideal for individuals who thrive in fast-paced environments, can make sound decisions in ambiguous situations, and are comfortable reviewing a wide range of content. Job Responsibilities:Job Description: We are seeking a detail-oriented and analytical Ad Certification Specialist to support content review and policy enforcement for digital advertising platforms. This role is ideal for individuals who thrive in fast-paced environments, can make sound decisions in ambiguous situations, and are comfortable reviewing a wide range of content. Job Responsibilities:Job Description: We are seeking a detail-oriented and analytical Ad Certification Specialist to support content review and policy enforcement for digital advertising platforms. This role is ideal for individuals who thrive in fast-paced environments, can make sound decisions in ambiguous situations, and are comfortable reviewing a wide range of content. Job Responsibilities:Job Description:Job Responsibilities:

• Review and evaluate ads and associated URL content to ensure compliance with platform policies

Review and evaluate ads and associated URL content to ensure compliance with platform policies

Review and evaluate ads and associated URL content to ensure compliance with platform policiesReview and evaluate ads and associated URL content to ensure compliance with platform policiesReview and evaluate ads and associated URL content to ensure compliance with platform policies

• Maintain high accuracy and consistency in content moderation and certification processes

Maintain high accuracy and consistency in content moderation and certification processes

Maintain high accuracy and consistency in content moderation and certification processesMaintain high accuracy and consistency in content moderation and certification processesMaintain high accuracy and consistency in content moderation and certification processes

• Identify, analyze, and escalate policy violations, sensitive content, and emerging trends

Identify, analyze, and escalate policy violations, sensitive content, and emerging trends

Identify, analyze, and escalate policy violations, sensitive content, and emerging trendsIdentify, analyze, and escalate policy violations, sensitive content, and emerging trendsIdentify, analyze, and escalate policy violations, sensitive content, and emerging trends

• Enforce platform policies and ensure alignment with internal compliance standards

Enforce platform policies and ensure alignment with internal compliance standards

Enforce platform policies and ensure alignment with internal compliance standardsEnforce platform policies and ensure alignment with internal compliance standardsEnforce platform policies and ensure alignment with internal compliance standards

• Participate in User Acceptance Testing (UAT), reporting bugs and suggesting enhancements

Participate in User Acceptance Testing (UAT), reporting bugs and suggesting enhancements

Participate in User Acceptance Testing (UAT), reporting bugs and suggesting enhancementsParticipate in User Acceptance Testing (UAT), reporting bugs and suggesting enhancementsParticipate in User Acceptance Testing (UAT), reporting bugs and suggesting enhancements

• Collaborate with cross-functional teams across different time zones

Collaborate with cross-functional teams across different time zones

Collaborate with cross-functional teams across different time zonesCollaborate with cross-functional teams across different time zonesCollaborate with cross-functional teams across different time zones

• Utilize internal tools to efficiently review, categorize, and moderate content

Utilize internal tools to efficiently review, categorize, and moderate content

Utilize internal tools to efficiently review, categorize, and moderate contentUtilize internal tools to efficiently review, categorize, and moderate contentUtilize internal tools to efficiently review, categorize, and moderate content

• Escalate issues with proper documentation to ensure timely resolution

Escalate issues with proper documentation to ensure timely resolution

Escalate issues with proper documentation to ensure timely resolutionEscalate issues with proper documentation to ensure timely resolutionEscalate issues with proper documentation to ensure timely resolution

• Support management in improving ad review processes and compliance controls

Support management in improving ad review processes and compliance controls

Support management in improving ad review processes and compliance controlsSupport management in improving ad review processes and compliance controlsSupport management in improving ad review processes and compliance controls

Basic Qualifications:

Basic Qualifications:Basic Qualifications:Basic Qualifications:Basic Qualifications:

• High School Diploma or GED Equivalent

High School Diploma or GED Equivalent

High School Diploma or GED EquivalentHigh School Diploma or GED EquivalentHigh School Diploma or GED Equivalent

• At least 2 years of experience relating to the job description

At least 2 years of experience relating to the job description

At least 2 years of experience relating to the job descriptionAt least 2 years of experience relating to the job descriptionAt least 2 years of experience relating to the job description

Preferred Qualifications:

Preferred Qualifications:Preferred Qualifications:Preferred Qualifications:Preferred Qualifications:

• Strong attention to detail with the ability to analyze and interpret content in ambiguous scenarios

Strong attention to detail with the ability to analyze and interpret content in ambiguous scenarios

Strong attention to detail with the ability to analyze and interpret content in ambiguous scenariosStrong attention to detail with the ability to analyze and interpret content in ambiguous scenariosStrong attention to detail with the ability to analyze and interpret content in ambiguous scenarios

• Comfortable working in a fast-paced, high-volume environment

Comfortable working in a fast-paced, high-volume environment

Comfortable working in a fast-paced, high-volume environmentComfortable working in a fast-paced, high-volume environmentComfortable working in a fast-paced, high-volume environment

• Excellent communication, organizational, and time management skills

Excellent communication, organizational, and time management skills

Excellent communication, organizational, and time management skillsExcellent communication, organizational, and time management skillsExcellent communication, organizational, and time management skills

• Awareness of current events, pop culture, and online trends

Awareness of current events, pop culture, and online trends

Awareness of current events, pop culture, and online trendsAwareness of current events, pop culture, and online trendsAwareness of current events, pop culture, and online trends

• Ability to review and handle sensitive or potentially harmful content

Ability to review and handle sensitive or potentially harmful content

Ability to review and handle sensitive or potentially harmful contentAbility to review and handle sensitive or potentially harmful contentAbility to review and handle sensitive or potentially harmful content

• Proven ability to perform repetitive tasks with high accuracy

Proven ability to perform repetitive tasks with high accuracy

Proven ability to perform repetitive tasks with high accuracyProven ability to perform repetitive tasks with high accuracyProven ability to perform repetitive tasks with high accuracy

• Flexibility to work rotational shifts, including weekends

Flexibility to work rotational shifts, including weekends

Flexibility to work rotational shifts, including weekendsFlexibility to work rotational shifts, including weekendsFlexibility to work rotational shifts, including weekends

• Prior experience in ad review, content moderation, or digital advertising

Prior experience in ad review, content moderation, or digital advertising

Prior experience in ad review, content moderation, or digital advertisingPrior experience in ad review, content moderation, or digital advertisingPrior experience in ad review, content moderation, or digital advertising

• Familiarity with products and platforms (macOS, iOS)

Familiarity with products and platforms (macOS, iOS)

Familiarity with products and platforms (macOS, iOS)Familiarity with products and platforms (macOS, iOS)Familiarity with products and platforms (macOS, iOS)

Who We Are Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/NationalityInfosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Who We Are Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/NationalityInfosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.Who We Are Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/NationalityInfosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.Who We Are Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.Who We Areprocess reengineeringautomationInfosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/NationalityInfosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/NationalityInfosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.