Job description
Define and drive product direction for Word experiences that help people create, edit, review, and collaborate on documents with confidence. Develop working fluency in complex technical systems and architecture to make informed product decisions, unblock execution, and translate engineering complexity into clear customer value. Partner closely with engineering, design, research, data science, and partner teams to deliver features while balancing quality, scope, risk, customer value, and readiness across endpoints. Lead customer engagements by deeply understanding customer problems, connecting them to Word's current and emerging solutions, and translating those learnings into product priorities. Drive customer awareness and adoption through partnership with the field, marketing, and social. Use customer learning, telemetry, and data insights to shape tradeoffs, determine appropriate product scope, align stakeholders, and define a clear cross-endpoint definition of done. Advance the future of Word collaboration by identifying opportunities that make document review, change understanding, and shared decision-making feel clearer, more trustworthy, and easier to act on. Bachelor's Degree AND 8+ years experience in product/service/program management or software development These requirements include but are not limited to the following specialized security screenings: Bachelor's Degree AND 12+ years experience in product/service/program management or software development OR equivalent experience. 8+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework). 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn). 6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).