Principal Product Manager- M365 Core Copilot Infrastructure Team

Drive platform reliability, operational excellence, and end-to-end service health across the M365 AI platform. Define and track metrics for customer impact, platform performance, operational health, and business outcomes. Partner with engineering teams to prioritize investments that improve reliability, scalability, efficiency, and customer experience. Lead cross-organizational efforts to resolve complex platform challenges, reduce technical debt, and improve platform fundamentals. Use data to influence technical priorities and clearly communicate decisions, tradeoffs, risks, and outcomes to engineering and leadership stakeholders. Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience. These requirements include but are not limited to the following specialized security screenings: Experience with cloud services, distributed systems, platform technologies, or large-scale online services. Experience driving operational excellence, service reliability, or platform health improvements. Experience working with AI-powered products, machine learning platforms, or modern cloud infrastructure. Technical background that enables effective partnership with engineering teams on architecture, operations, and platform investments. Demonstrated ability to drive complex initiatives across multiple teams and stakeholders.