Job description
Job description
- Carry out partial, exchange and traditional service on Prestige Brand watches, in accordance with specific brand guidelines and standards.
- Organize and manage allocated work to ensure they are completed within the required department Service Level Agreements (SLA).
- Identify and order required spare parts.
- Maintain clear communication between yourself, your supervisor and the technical administration team of any potential issues or delays in the workflow.
- Work in coordination with the rest of the team to ensure smooth operations (maintain equipment and tools, order consumables)
- Ensure all required services for the customer have been carried and the watch is ready to wear
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