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Description

Role: Salesforce Technical Consultant

Experience: 10+ years

Education: Graduate, B.Tech/B.E., Computers, Electronics, and Telecommunications; PG -M.Sc.-Computers; M.Tech - Any Specialization, MCA - Computers

Location: Pune.

SPAR Solutions is seeking a hands-on Salesforce Solutions Consultant to own client solutions from discovery through go-live. This is a client-facing consulting and delivery role at the intersection of business consulting, solution design, and hands-on Salesforce delivery.

You will lead client conversations, uncover and challenge requirements, recommend practical and scalable Salesforce solutions, and remain hands-on through configuration, testing, and deployment. You should be equally comfortable supporting discovery, designing and configuring solutions, presenting recommendations, and supporting delivery through go-live.

Working across SOW-based engagements, you will balance business value, Salesforce best practices, scope, timeline, budget, and maintainability while managing priorities across multiple client projects.

KEY RESPONSIBILITIES:

· Engage in client discovery sessions, challenge assumptions where appropriate, and shape business requirements into practical Salesforce solutions.

· Advise clients on solution options, tradeoffs, and recommended approaches, using Salesforce capabilities and best practices.

· Strong client communication and executive presence, with the ability to distill complex issues into clear, concise recommendations.

· Translate business problems into clear, specific Salesforce solution options and tradeoffs.

· Communicate recommendations clearly, concisely, and confidently with senior stakeholders.

· Advise clients on practical approaches using Salesforce capabilities and best practices.

· Apply strong knowledge of Sales Cloud and Service Cloud processes, including lead and opportunity management, sales cycles, pipeline management, case management, routing, knowledge, entitlements, and omni-channel.

· Build flows, automation, objects, fields, security, reports, dashboards, page layouts, and other declarative solutions.

· Translate requirements into user stories, process flows, and solution designs.

· Support data migration, integrations, testing, UAT, training, and go-live activities.

· Partner with developers and architects when solutions require custom development or more complex integrations.

· Manage priorities and deliverables across multiple client engagements.

· Identify risks, scope concerns, and opportunities for improvement early.

· Build solutions that are maintainable, scalable, and appropriate for the client’s business.

COMPANY PROFILE:

SPAR Solutions (based out of Atlanta, USA, and Pune, India) is an employee-friendly place full of confident, result-oriented people with high energy levels and uncompromising work ethics.

Compensation (which matches or exceeds industry benchmarks) is driven by merit and performance; there is no limit to professional growth.

At SPAR, we're on a mission to help clients scale and grow by continually innovating and delivering great customer and employee experiences. We're growing our practice and becoming a key go-to partner for Salesforce.com for complex solutions, with a focus on Healthcare, service Cloud/FSL and CPQ solutions.

Our projects involve delivering solutions across the complete suite of Salesforce.com clouds - Sales & Service Cloud, CPQ, Field Service Lightning, Communities, and Marketing Cloud integrations, Force.com apps, Tableau, and a lot more. It's an exciting place to be, with amazing team members and clients to work with, and strong growth potential!

If you believe that values like consultative, detail-oriented, quick learner, team player, high performance, creativity, and fun are your calling, you would be a great fit on our team.

Contact Details:

Talent Acquisition Team

HRM | HR Department/ SPAR Solutions

Address: SPAR Solutions India Pvt. Ltd., Pune IT Park,

B – 503, Bhau Patil Marg, 34 Aundh Road, Bopodi, Pune.

Maharashtra, India. Pin Code: 411020.

Website: sparsolutions.com

LinkedIn: https://www.linkedin.com/company/spar-solutions-llc

Twitter: https://twitter.com/sparsolutions

FB: https://www.facebook.com/SPARsolutions

Requirements

Required:

• 5+ years of experience with Salesforce.
• 2+ years of experience in a Salesforce consulting role.
• Minimum 2 years of experience with sales cloud and service cloud.
• Minimum of two Salesforce certifications and at least one Salesforce consultant certification.
• Functional solution design, depending on the scenario, candidates should be able to suggest the features to be utilized from the sales or service cloud.
• Should be able to do hands-on development and admin work.
• Minimum 2 years of experience in communicating with business and IT stakeholders.
• Good experience in Data modeling, reporting and analytics
• Good experience in designing UX.
• Experience in maintaining users, profiles, roles, queues, record types, and page layouts.
• Good understanding of record-level sharing and profile permissions.
• Good understanding of automation tools available in Salesforce, being able to select the right tool based on the given scenario.
• Understanding how to perform the data load activities for related objects in Salesforce, like accounts, contacts, and opportunities.
• Basic understanding of governor limits.
• Good communication and leadership skills.
• Good BA skills (conducting discovery, writing requirements/BRS/stories, mock screens/wireframes, flow diagrams, user documentation, etc.)
• Worked in an agile environment.
• Be able to join immediately.
• Excellent verbal and written communication skills are a must.

Desired:

• Experience in Integration/Middleware
• CPQ or Field Service Lightning experience
• Experience working with applications from AppExchange.
• Experience Cloud
• Marketing cloud or Health cloud Experience
• Salesforce Administrator and Consultant Certification