Portuguese-speaking Technical Customer Support Agent – Athens, Greece

Portuguese-speaking Technical Customer Support Agent – Athens, Greece A customer and technical support role for Portuguese speakers, helping customers by phone and email with service issues, software installations, product activation and basic troubleshooting. The role also includes customer retention, renewals, cross-selling and upselling. Key details Athens, Greece Monday–Friday Shifts between 13:00–02:00Portuguese: C1/native levelEnglish: B2At least 1 year of customer care or technical support experienceGood knowledge of Windows, macOS, iOS and AndroidBasic knowledge of antivirus, firewall and security topicsOpportunities to cross-train into premium technical support - 40 hours per week, rotative shifts with 2 days off- Entry-level salary: €1045.72 gross salary paid 14 times per calendar year (+) up to 20% of salary productivity bonuses paid 12 times per calendar year (+) medical insurance and other miscellaneous company benefits - Relocation package: 1 way flight to Greece + taxi + 2-3 weeks hotel + real estate agency fees paid + admin support in finding accommodation - Training/start date: 14 Sept 2026 (TBC)Recruiter ContactAlexander GlogarRecruiter | Cross Border [email protected]: +43 676 51 66 005

Portuguese-speaking Technical Customer Support Agent – Athens, Greece

A customer and technical support role for Portuguese speakers, helping customers by phone and email with service issues, software installations, product activation and basic troubleshooting. The role also includes customer retention, renewals, cross-selling and upselling.

phone and email

Key details

Key details

• Athens, Greece
• Monday–Friday
• Shifts between 13:00–02:00
• Portuguese: C1/native level
• English: B2
• At least 1 year of customer care or technical support experience
• Good knowledge of Windows, macOS, iOS and Android
• Basic knowledge of antivirus, firewall and security topics
• Opportunities to cross-train into premium technical support

- 40 hours per week, rotative shifts with 2 days off

- 40 hours per week, rotative shifts with 2 days off

Recruiter ContactAlexander GlogarRecruiter | Cross Border [email protected]: +43 676 51 66 005

Recruiter ContactAlexander Glogar[email protected]