Platform Manager

The Platform Manager for Hosting Landing Zone (HLZ) Security & Network Operations is accountable for the secure, resilient, and compliant operation of the Hosting Landing Zone (HLZ) platform built on VMware Cloud Foundation (VCF).

The role leads a team of engineers responsible for network and security operations, vulnerability management, platform hardening, monitoring and incident response; ensuring that security controls are effective, operational risks are managed, and services meet agreed SLAs and regulatory requirements.

Working closely with security architects, engineering teams, and strategic partners, the Platform Manager drives continuous improvement of the platform's security posture while enabling the delivery of secure cloud services to consumers.

We are happy to consider flexible working approaches to help you perform at your best.

This is a 12-month secondment opportunity.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our Swindon office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

Whilst these locations are where we are primarily looking to fill the role, if you’re an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.

If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata

• Private medical insurance

• A highly competitive pension to help you build a strong foundation for retirement

• Access to an annual performance-related bonus

• Training and development to help you progress your career

• A great selection of additional benefits through our salary sacrifice scheme

• Life assurance to provide peace of mind for you and your loved ones in the event of your death

• Wellhub – access to a range of free and paid options for health and wellness

• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

The hiring manager for this role is James Talbot, and the main recruitment contact is Ashley Dodds.

What you’ll be doing

In this role, you'll lead the day-to-day network and security operations of the Hosting Landing Zone (HLZ) platform, making sure our VMware Cloud Foundation (VCF) environment remains secure, stable, and compliant.

You'll work with engineers, architects, suppliers, and security teams to monitor risks, manage vulnerabilities, respond to incidents, and keep security controls operating effectively.

You'll help prioritise improvements, track progress against compliance and risk objectives, and remove blockers that prevent the team from delivering. A typical day could involve reviewing dashboards, discussing remediation plans with engineers, supporting incidents, engaging with audit and security stakeholders, and ensuring the team is focused on the activities related to both projects and BAU operations.

About you

As a minimum requirement, you’ll have:

• Technical knowledge of VMware products
• You can engage with senior stakeholders and engineering teams across IISD and S&R
• Experience of managing a small team of engineers
• Own service performance, ensuring effective incident, problem, and vulnerability management
• Drive remediation of risks, vulnerabilities, configuration drift, and compliance findings
• Oversee security monitoring capabilities, including SIEM integration, alert management, and threat detection processes
• Ensure platform hardening standards are maintained

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.