Job description
Maintain the planning program and its deliverables Own the recurring deliverables that keep the Edge planning program on track across the 12-week Cycle, from planning artifacts and trackers to status rollups for leadership. Serve as the primary liaison between engineering DRIs and the Edge leadership team, translating leadership priorities into clear asks for teams and bringing team realities and risks back up to leaders. Keep the Edge planning calendar and Cycle checkpoints coordinated with the AIX Program Management Office so meetups, reviews, replanning, and end-of-cycle activities land on time. Maintain accurate feature release calendars and milestone schedules across tools, documentation, and communications, keeping the 12-week Cycle and the Chromium release train in sync. Ensure notes, decisions, and action items are captured, then distribute a concise summary with decisions made, action owners, and deadlines. Build and maintain feature and bug reporting cadences that track release quality and convergence progress ahead of each ship. Improve the process, apply AI, and troubleshoot Improve the day-to-day mechanics of the planning program: streamline how reviews, follow-ups, and data collection run, and apply better tooling and automation where it adds accuracy or saves time. Troubleshoot when things are not working, diagnose the root cause, and put durable fixes in place, escalating systemic or methodology-level changes to the AIX PMO. Bachelor's degree in Business, Operations, Engineering, or a related field AND 6+ years of experience in program management, program operations, or business operations in a cross-functional software engineering environment. OR 7+ years of equivalent experience. Experience supporting a Program Management Office or a comparable central planning, resourcing, or delivery-excellence function. Demonstrated AI fluency: a working grasp of core concepts, terminology, and practical applications, with proven ability to apply AI to improve program workflows and team productivity. Demonstrated experience running recurring meetings or reviews end to end: agenda, facilitation, decisions, documentation, and follow-up. Familiarity with browser, client, or platform release cycles, including release trains, channel-based delivery, release readiness reviews, and dependency management. Experience with knowledge management systems, bug tracking, and program reporting tools. Experience in change management, including stakeholder analysis, readiness assessment, and adoption measurement, with a track record of driving sustainable behavioral change at scale. Working knowledge of org design or team design and the ability to analyze whether teams are staffed and structured to succeed, including comfort with resourcing and allocation data and spotting gaps, conflicts, and structural risks. Experience acting as a liaison between execution teams and senior leadership in a fast-moving organization, with the ability to hold senior stakeholders accountable to commitments. Exceptional written and verbal communication, able to distill complexity for any audience, and skilled at influencing without authority to build trust-based relationships across engineering, product, and quality organizations. Strong consultative problem-solver who brings structure to ambiguity, anticipates leadership and organizational needs, and course-corrects with confidence and discretion. Strong technical aptitude and self-directed learning, with a track record of building and sustaining communities in large organizations through programs, events, and feedback loops that drive shared hands-on learning. Track record of driving process improvement and troubleshooting operational breakdowns, with a strong bias for action and a habit of getting ahead of problems before they become blockers. High degree of professionalism, operating autonomously and handling confidential information with integrity. PMP certification a plus.