Job description
About the Company Americana Restaurants is the largest restaurant operator in the MENA region and Kazakhstan in terms of number of restaurants in its countries of operations. Americana Restaurants operates iconic global brands such as KFC, Pizza Hut, Hardee’s, Krispy Kreme, TGI Fridays, Peet’s Coffee and recently added Carpo and Malak Al Tawouk along with proprietary brands such as Wimpy and Chicken Tikka across the MENA region and Kazakhstan for over fifty years. Job Description Job Purpose: To support the People & Culture UAE team to mobilise core Human Capital Strategy in Functions and Brands, focusing on people lifecycle activities, including onboarding coordination, people data management, documentation and policy administration, and contributing to engagement and people initiatives in line with Americanas standards.Key Responsibilities:People Journey Policy Support (Growth Pillar)Support the development and structuring of People Journey policies and frameworks (with focus on Growth pillar) in line with global governance standardsAssist in preparing policy documentation, templates, and playbooks, ensuring alignment with AMR policy architecture (Policy / Framework / Playbook)Coordinate with internal stakeholders (P&C, Shared Services, COEs, L&D) to gather inputs, validate content, and drive consistency across documentationTrack policy development progress, approvals, and version control to ensure timely completion of deliverablesMaintain a central repository of policies and supporting documents for ease of access and governance complianceProactively identify gaps and support continuous improvement of People Journey processes and documentationAMR Secret Ingredient Engagement Action PlanningSupport the rollout and execution of engagement survey action planning cycles (Data Insight Action Impact)Create a storyline on You said We said approach to build effective communication loop to our colleagues for transparency and visibilityAssist in analyzing engagement data and preparing customized dashboards, summaries, and reports for leadership visibility.Coordinate with teams to track action plans, follow-ups, and implementation progress at function and country levelMaintain weekly/monthly engagement trackers to monitor participation, action completion, and impact metricsLiaise with stakeholders to ensure timely closure of actions and alignment with engagement prioritiesSupport communication and activation initiatives to drive participation and accountability across teamsEnsure documentation and tracking of best practices and success stories from engagement initiativesResearch, AI & Digitization Best PracticesConduct research on Human Capital best practices, AI applications, and digital transformation trends in People & CultureIdentify and recommend tools, platforms, and automation opportunities to enhance Human Capital processes and employee experienceContribute to building future-ready Human Capital practices aligned with AMRs digital and transformation agendaGovernance, Coordination & ReportingLiaise with internal teams (TA, Analytics, L&D, Shared Services) to ensure smooth execution of P&C initiativesMaintain accurate trackers, reports, and documentation across all assigned projectsSupport preparation of presentations, reports, and executive summaries for leadership reviewsEnsure data accuracy, compliance, and timely updates across systems and documentationProactively follow up on deliverables and drive timelines to ensure on-time executionKey Traits:Undergraduate or recent graduate in Psychology, Human ResourcesPsychology Strong analytical and organizational skills Proficiency in MS Excel andPowerPoint Good communication and documentation skills Ability to manage multiple tasks and meet deadlinesCore Competencies: Attention to detail, Collaboration and teamwork, Learning agility and adaptability, Accountability and ownershipRequirementsOnly applicants that apply via this link (not the APPLY NOW button) will be considered for further review and selection.If you experience any technical issues with Superset or have any related queries, please feel free to reach out to us at [email protected]