Job description
Overview:
This position is located in our hospital in Augusta, GA. The schedule consists of three 12-hr shifts 7 am - 7 pm.
Responsibilities:
Under the direction of the RN, Charge Nurse, or Clinical Manager, the Patient Services Concierge performs administrative and customer service responsibilities of a unit clerk/unit secretary that support efficient unit operations and promote a welcoming, professional experience for patients, families, visitors, and staff.
Qualifications:
Education
- H.S. Diploma or GED Required
Work Experience
- Previous customer service experience required
- At least one year of customer service experience in a hospital setting preferred