Parts Town Careers - Customer Partnerships Manager (Hybrid Work Schedule)
Job description
Parts Town Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-07-17", "description": "
Manager, Customer Partnerships\u00A0
See What We\u2019re All About
As the fastest growing distributor of foodservice equipment parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that\u2019s key. But we\u2019re also looking for unique enthusiasm, high integrity, courage to embrace change\u2026and if you know a few jokes, that puts you on the top of our list.
\u00A0
Do you have a genius-level knowledge of foodservice equipment parts? If not, no problem! We\u2019re more interested in passionate people with fresh ideas from different backgrounds. That\u2019s what keeps us at the top of our game. We\u2019re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list, eleven years in a row and the Crain\u2019s Fast 50 list seven times.
\u00A0
If you\u2019re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let\u2019s chat \u2013 Apply Today!
\u00A0
Perks
- Parts Town Pride \u2013 check out our culture!
- Quarterly profit sharing bonus
- Fitness center, game room and on-site food market
- Team member appreciation events and recognition programs
- Volunteer opportunities
- Casual dress code
- All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away \u2013 don\u2019t worry, we\u2019ve got you covered.
\u00A0
The Job at a Glance
As the Manager, Customer Partnerships (Internally known as PARTnership Builder) you will maintain relationships with existing customers and strategically seek out relationships with potential customers. Being a sales guru, you will proactively manage your day by placing a high volume of outbound calls; you see each phone call as an opportunity to form a personal emotional connection with customers and make it your mission to learn customer challenges and utilize Parts Town value proposition to find solutions. You describe yourself as proactive and have a passion for facilitating all aspects of the sales process including identifying new opportunities, developing sales solutions, closing sales opportunities, negotiating pricing and providing outstanding customer service and follow-up.
\u00A0
A Typical Day
- Place a high volume of outbound calls to service company customers; accountable for achieving daily metrics related to dials, talk time, and logging tasks into CRM (Salesforce.com).
- Integrate all sales activities into CRM for timely, accurate reporting.
- Sell Parts Town solutions and value proposition to targeted customer base.
- Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential and existing customers in your assigned region.
- Identify and develop new account opportunities via account research and calling prospective clients.
- Conduct research on accounts to develop an understanding of the account\u2019s business issues and other relevant information.
- Report out on top opportunities each week and lead book of business reviews on a monthly/bi-monthly basis with Marketing, Sales, and Customer Experience leadership for the team.
- Partner with Customer Experience team members to develop and grow customer relationships.
- Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships etc.).
- Travel to customer events infrequently (up to a few times per year) as needed.
\u00A0
To Land This Opportunity
- You have 2+ years of sales, business development, customer development or account management experience.
- You want to WIN - self-motivated, passionate, and hungry to make a big impact!
- You describe yourself as proactive \u2013 taking initiative and following through are a must.
- You are resilient \u2013 you see rejection as an exciting challenge.
- You have a passion for building relationships and see each customer interaction as an opportunity to form a personal emotional connection.
- You have fantastic communication skills & you\u2019re proficient in English (verbal and written).
- Bonus points if you are an Excel whiz and/or are familiar with Salesforce!
\u00A0
About Your Future Team
We are a large part of what makes the Service Segment tick as we are the voice of Parts Town to the customers. Our commitment is to our core values, culture, community, the OEMs, and to our customers. We build relationships and get customers to move their purchases from our competitors over to Parts Town, while focusing on profitable growth.
The\u00A0salary\u00A0range for this role is $63,236.25\u2013 $94,466.90 annually\u00A0which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a\u00A0pay\u00A0for performance-company. In addition to base\u00A0pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.
\u00A0
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
", "hiringOrganization": { "@type": "Organization", "name": "Parts Town", "logo": "https:\/\/app.jobvite.com\/logo\/3576jobvitelogo1515688545678Company_1668190413645.jpg" } "industry": "Sales", "identifier": "orKvAfw0", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Fort Wayne", "addressRegion": "Indiana", "addressCountry": "United States" } }, { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Addison", "addressRegion": "Illinois", "addressCountry": "United States" } }, { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Plattsburgh", "addressRegion": "New York", "addressCountry": "United States" } } ], "title": "Customer Partnerships Manager (Hybrid Work Schedule)", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Customer Partnerships Manager (Hybrid Work Schedule) Sales Fort Wayne, Indiana Addison, Illinois Plattsburgh, New York Apply Position at Parts Town Manager, Customer Partnerships See What We’re All AboutAs the fastest growing distributor of foodservice equipment parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list. Do you have a genius-level knowledge of foodservice equipment parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list, eleven years in a row and the Crain’s Fast 50 list seven times. If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today! PerksParts Town Pride – check out our culture!Quarterly profit sharing bonusFitness center, game room and on-site food marketTeam member appreciation events and recognition programsVolunteer opportunitiesCasual dress codeAll the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered. The Job at a GlanceAs the Manager, Customer Partnerships (Internally known as PARTnership Builder) you will maintain relationships with existing customers and strategically seek out relationships with potential customers. Being a sales guru, you will proactively manage your day by placing a high volume of outbound calls; you see each phone call as an opportunity to form a personal emotional connection with customers and make it your mission to learn customer challenges and utilize Parts Town value proposition to find solutions. You describe yourself as proactive and have a passion for facilitating all aspects of the sales process including identifying new opportunities, developing sales solutions, closing sales opportunities, negotiating pricing and providing outstanding customer service and follow-up. A Typical DayPlace a high volume of outbound calls to service company customers; accountable for achieving daily metrics related to dials, talk time, and logging tasks into CRM (Salesforce.com).Integrate all sales activities into CRM for timely, accurate reporting.Sell Parts Town solutions and value proposition to targeted customer base.Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential and existing customers in your assigned region.Identify and develop new account opportunities via account research and calling prospective clients.Conduct research on accounts to develop an understanding of the account’s business issues and other relevant information.Report out on top opportunities each week and lead book of business reviews on a monthly/bi-monthly basis with Marketing, Sales, and Customer Experience leadership for the team. Partner with Customer Experience team members to develop and grow customer relationships.Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships etc.).Travel to customer events infrequently (up to a few times per year) as needed. To Land This OpportunityYou have 2+ years of sales, business development, customer development or account management experience.You want to WIN - self-motivated, passionate, and hungry to make a big impact!You describe yourself as proactive – taking initiative and following through are a must.You are resilient – you see rejection as an exciting challenge.You have a passion for building relationships and see each customer interaction as an opportunity to form a personal emotional connection.You have fantastic communication skills & you’re proficient in English (verbal and written).Bonus points if you are an Excel whiz and/or are familiar with Salesforce! About Your Future TeamWe are a large part of what makes the Service Segment tick as we are the voice of Parts Town to the customers. Our commitment is to our core values, culture, community, the OEMs, and to our customers. We build relationships and get customers to move their purchases from our competitors over to Parts Town, while focusing on profitable growth.The salary range for this role is $63,236.25– $94,466.90 annually which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities. Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English | Spanish E-Verify Right to Work Poster: English | Spanish Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email Powered by JobviteParts Town Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-07-17", "description": "
Manager, Customer Partnerships\u00A0
See What We\u2019re All About
As the fastest growing distributor of foodservice equipment parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that\u2019s key. But we\u2019re also looking for unique enthusiasm, high integrity, courage to embrace change\u2026and if you know a few jokes, that puts you on the top of our list.
\u00A0
Do you have a genius-level knowledge of foodservice equipment parts? If not, no problem! We\u2019re more interested in passionate people with fresh ideas from different backgrounds. That\u2019s what keeps us at the top of our game. We\u2019re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list, eleven years in a row and the Crain\u2019s Fast 50 list seven times.
\u00A0
If you\u2019re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let\u2019s chat \u2013 Apply Today!
\u00A0
Perks
- Parts Town Pride \u2013 check out our culture!
- Quarterly profit sharing bonus
- Fitness center, game room and on-site food market
- Team member appreciation events and recognition programs
- Volunteer opportunities
- Casual dress code
- All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away \u2013 don\u2019t worry, we\u2019ve got you covered.
\u00A0
The Job at a Glance
As the Manager, Customer Partnerships (Internally known as PARTnership Builder) you will maintain relationships with existing customers and strategically seek out relationships with potential customers. Being a sales guru, you will proactively manage your day by placing a high volume of outbound calls; you see each phone call as an opportunity to form a personal emotional connection with customers and make it your mission to learn customer challenges and utilize Parts Town value proposition to find solutions. You describe yourself as proactive and have a passion for facilitating all aspects of the sales process including identifying new opportunities, developing sales solutions, closing sales opportunities, negotiating pricing and providing outstanding customer service and follow-up.
\u00A0
A Typical Day
- Place a high volume of outbound calls to service company customers; accountable for achieving daily metrics related to dials, talk time, and logging tasks into CRM (Salesforce.com).
- Integrate all sales activities into CRM for timely, accurate reporting.
- Sell Parts Town solutions and value proposition to targeted customer base.
- Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential and existing customers in your assigned region.
- Identify and develop new account opportunities via account research and calling prospective clients.
- Conduct research on accounts to develop an understanding of the account\u2019s business issues and other relevant information.
- Report out on top opportunities each week and lead book of business reviews on a monthly/bi-monthly basis with Marketing, Sales, and Customer Experience leadership for the team.
- Partner with Customer Experience team members to develop and grow customer relationships.
- Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships etc.).
- Travel to customer events infrequently (up to a few times per year) as needed.
\u00A0
To Land This Opportunity
- You have 2+ years of sales, business development, customer development or account management experience.
- You want to WIN - self-motivated, passionate, and hungry to make a big impact!
- You describe yourself as proactive \u2013 taking initiative and following through are a must.
- You are resilient \u2013 you see rejection as an exciting challenge.
- You have a passion for building relationships and see each customer interaction as an opportunity to form a personal emotional connection.
- You have fantastic communication skills & you\u2019re proficient in English (verbal and written).
- Bonus points if you are an Excel whiz and/or are familiar with Salesforce!
\u00A0
About Your Future Team
We are a large part of what makes the Service Segment tick as we are the voice of Parts Town to the customers. Our commitment is to our core values, culture, community, the OEMs, and to our customers. We build relationships and get customers to move their purchases from our competitors over to Parts Town, while focusing on profitable growth.
The\u00A0salary\u00A0range for this role is $63,236.25\u2013 $94,466.90 annually\u00A0which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a\u00A0pay\u00A0for performance-company. In addition to base\u00A0pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.
\u00A0
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
", "hiringOrganization": { "@type": "Organization", "name": "Parts Town", "logo": "https:\/\/app.jobvite.com\/logo\/3576jobvitelogo1515688545678Company_1668190413645.jpg" } "industry": "Sales", "identifier": "orKvAfw0", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Fort Wayne", "addressRegion": "Indiana", "addressCountry": "United States" } }, { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Addison", "addressRegion": "Illinois", "addressCountry": "United States" } }, { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Plattsburgh", "addressRegion": "New York", "addressCountry": "United States" } } ], "title": "Customer Partnerships Manager (Hybrid Work Schedule)", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Customer Partnerships Manager (Hybrid Work Schedule) Sales Fort Wayne, Indiana Addison, Illinois Plattsburgh, New York Apply Position at Parts Town Manager, Customer Partnerships See What We’re All AboutAs the fastest growing distributor of foodservice equipment parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list. Do you have a genius-level knowledge of foodservice equipment parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list, eleven years in a row and the Crain’s Fast 50 list seven times. If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today! PerksParts Town Pride – check out our culture!Quarterly profit sharing bonusFitness center, game room and on-site food marketTeam member appreciation events and recognition programsVolunteer opportunitiesCasual dress codeAll the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered. The Job at a GlanceAs the Manager, Customer Partnerships (Internally known as PARTnership Builder) you will maintain relationships with existing customers and strategically seek out relationships with potential customers. Being a sales guru, you will proactively manage your day by placing a high volume of outbound calls; you see each phone call as an opportunity to form a personal emotional connection with customers and make it your mission to learn customer challenges and utilize Parts Town value proposition to find solutions. You describe yourself as proactive and have a passion for facilitating all aspects of the sales process including identifying new opportunities, developing sales solutions, closing sales opportunities, negotiating pricing and providing outstanding customer service and follow-up. A Typical DayPlace a high volume of outbound calls to service company customers; accountable for achieving daily metrics related to dials, talk time, and logging tasks into CRM (Salesforce.com).Integrate all sales activities into CRM for timely, accurate reporting.Sell Parts Town solutions and value proposition to targeted customer base.Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential and existing customers in your assigned region.Identify and develop new account opportunities via account research and calling prospective clients.Conduct research on accounts to develop an understanding of the account’s business issues and other relevant information.Report out on top opportunities each week and lead book of business reviews on a monthly/bi-monthly basis with Marketing, Sales, and Customer Experience leadership for the team. Partner with Customer Experience team members to develop and grow customer relationships.Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships etc.).Travel to customer events infrequently (up to a few times per year) as needed. To Land This OpportunityYou have 2+ years of sales, business development, customer development or account management experience.You want to WIN - self-motivated, passionate, and hungry to make a big impact!You describe yourself as proactive – taking initiative and following through are a must.You are resilient – you see rejection as an exciting challenge.You have a passion for building relationships and see each customer interaction as an opportunity to form a personal emotional connection.You have fantastic communication skills & you’re proficient in English (verbal and written).Bonus points if you are an Excel whiz and/or are familiar with Salesforce! About Your Future TeamWe are a large part of what makes the Service Segment tick as we are the voice of Parts Town to the customers. Our commitment is to our core values, culture, community, the OEMs, and to our customers. We build relationships and get customers to move their purchases from our competitors over to Parts Town, while focusing on profitable growth.The salary range for this role is $63,236.25– $94,466.90 annually which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities. Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English | Spanish E-Verify Right to Work Poster: English | Spanish Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email Powered by JobviteParts Town Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-07-17", "description": "
Manager, Customer Partnerships\u00A0
See What We\u2019re All About
As the fastest growing distributor of foodservice equipment parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that\u2019s key. But we\u2019re also looking for unique enthusiasm, high integrity, courage to embrace change\u2026and if you know a few jokes, that puts you on the top of our list.
\u00A0
Do you have a genius-level knowledge of foodservice equipment parts? If not, no problem! We\u2019re more interested in passionate people with fresh ideas from different backgrounds. That\u2019s what keeps us at the top of our game. We\u2019re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list, eleven years in a row and the Crain\u2019s Fast 50 list seven times.
\u00A0
If you\u2019re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let\u2019s chat \u2013 Apply Today!
\u00A0
Perks
- Parts Town Pride \u2013 check out our culture!
- Quarterly profit sharing bonus
- Fitness center, game room and on-site food market
- Team member appreciation events and recognition programs
- Volunteer opportunities
- Casual dress code
- All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away \u2013 don\u2019t worry, we\u2019ve got you covered.
\u00A0
The Job at a Glance
As the Manager, Customer Partnerships (Internally known as PARTnership Builder) you will maintain relationships with existing customers and strategically seek out relationships with potential customers. Being a sales guru, you will proactively manage your day by placing a high volume of outbound calls; you see each phone call as an opportunity to form a personal emotional connection with customers and make it your mission to learn customer challenges and utilize Parts Town value proposition to find solutions. You describe yourself as proactive and have a passion for facilitating all aspects of the sales process including identifying new opportunities, developing sales solutions, closing sales opportunities, negotiating pricing and providing outstanding customer service and follow-up.
\u00A0
A Typical Day
- Place a high volume of outbound calls to service company customers; accountable for achieving daily metrics related to dials, talk time, and logging tasks into CRM (Salesforce.com).
- Integrate all sales activities into CRM for timely, accurate reporting.
- Sell Parts Town solutions and value proposition to targeted customer base.
- Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential and existing customers in your assigned region.
- Identify and develop new account opportunities via account research and calling prospective clients.
- Conduct research on accounts to develop an understanding of the account\u2019s business issues and other relevant information.
- Report out on top opportunities each week and lead book of business reviews on a monthly/bi-monthly basis with Marketing, Sales, and Customer Experience leadership for the team.
- Partner with Customer Experience team members to develop and grow customer relationships.
- Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships etc.).
- Travel to customer events infrequently (up to a few times per year) as needed.
\u00A0
To Land This Opportunity
- You have 2+ years of sales, business development, customer development or account management experience.
- You want to WIN - self-motivated, passionate, and hungry to make a big impact!
- You describe yourself as proactive \u2013 taking initiative and following through are a must.
- You are resilient \u2013 you see rejection as an exciting challenge.
- You have a passion for building relationships and see each customer interaction as an opportunity to form a personal emotional connection.
- You have fantastic communication skills & you\u2019re proficient in English (verbal and written).
- Bonus points if you are an Excel whiz and/or are familiar with Salesforce!
\u00A0
About Your Future Team
We are a large part of what makes the Service Segment tick as we are the voice of Parts Town to the customers. Our commitment is to our core values, culture, community, the OEMs, and to our customers. We build relationships and get customers to move their purchases from our competitors over to Parts Town, while focusing on profitable growth.
The\u00A0salary\u00A0range for this role is $63,236.25\u2013 $94,466.90 annually\u00A0which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a\u00A0pay\u00A0for performance-company. In addition to base\u00A0pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.
\u00A0
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
", "hiringOrganization": { "@type": "Organization", "name": "Parts Town", "logo": "https:\/\/app.jobvite.com\/logo\/3576jobvitelogo1515688545678Company_1668190413645.jpg" } "industry": "Sales", "identifier": "orKvAfw0", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Fort Wayne", "addressRegion": "Indiana", "addressCountry": "United States" } }, { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Addison", "addressRegion": "Illinois", "addressCountry": "United States" } }, { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Plattsburgh", "addressRegion": "New York", "addressCountry": "United States" } } ], "title": "Customer Partnerships Manager (Hybrid Work Schedule)", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Customer Partnerships Manager (Hybrid Work Schedule) Sales Fort Wayne, Indiana Addison, Illinois Plattsburgh, New York Apply Position at Parts Town Manager, Customer Partnerships See What We’re All AboutAs the fastest growing distributor of foodservice equipment parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list. Do you have a genius-level knowledge of foodservice equipment parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list, eleven years in a row and the Crain’s Fast 50 list seven times. If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today! PerksParts Town Pride – check out our culture!Quarterly profit sharing bonusFitness center, game room and on-site food marketTeam member appreciation events and recognition programsVolunteer opportunitiesCasual dress codeAll the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered. The Job at a GlanceAs the Manager, Customer Partnerships (Internally known as PARTnership Builder) you will maintain relationships with existing customers and strategically seek out relationships with potential customers. Being a sales guru, you will proactively manage your day by placing a high volume of outbound calls; you see each phone call as an opportunity to form a personal emotional connection with customers and make it your mission to learn customer challenges and utilize Parts Town value proposition to find solutions. You describe yourself as proactive and have a passion for facilitating all aspects of the sales process including identifying new opportunities, developing sales solutions, closing sales opportunities, negotiating pricing and providing outstanding customer service and follow-up. A Typical DayPlace a high volume of outbound calls to service company customers; accountable for achieving daily metrics related to dials, talk time, and logging tasks into CRM (Salesforce.com).Integrate all sales activities into CRM for timely, accurate reporting.Sell Parts Town solutions and value proposition to targeted customer base.Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential and existing customers in your assigned region.Identify and develop new account opportunities via account research and calling prospective clients.Conduct research on accounts to develop an understanding of the account’s business issues and other relevant information.Report out on top opportunities each week and lead book of business reviews on a monthly/bi-monthly basis with Marketing, Sales, and Customer Experience leadership for the team. Partner with Customer Experience team members to develop and grow customer relationships.Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships etc.).Travel to customer events infrequently (up to a few times per year) as needed. To Land This OpportunityYou have 2+ years of sales, business development, customer development or account management experience.You want to WIN - self-motivated, passionate, and hungry to make a big impact!You describe yourself as proactive – taking initiative and following through are a must.You are resilient – you see rejection as an exciting challenge.You have a passion for building relationships and see each customer interaction as an opportunity to form a personal emotional connection.You have fantastic communication skills & you’re proficient in English (verbal and written).Bonus points if you are an Excel whiz and/or are familiar with Salesforce! About Your Future TeamWe are a large part of what makes the Service Segment tick as we are the voice of Parts Town to the customers. Our commitment is to our core values, culture, community, the OEMs, and to our customers. We build relationships and get customers to move their purchases from our competitors over to Parts Town, while focusing on profitable growth.The salary range for this role is $63,236.25– $94,466.90 annually which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities. Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English | Spanish E-Verify Right to Work Poster: English | Spanish Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email Powered by Jobvite{ "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-07-17", "description": "
Manager, Customer Partnerships\u00A0
See What We\u2019re All About
As the fastest growing distributor of foodservice equipment parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that\u2019s key. But we\u2019re also looking for unique enthusiasm, high integrity, courage to embrace change\u2026and if you know a few jokes, that puts you on the top of our list.
\u00A0
Do you have a genius-level knowledge of foodservice equipment parts? If not, no problem! We\u2019re more interested in passionate people with fresh ideas from different backgrounds. That\u2019s what keeps us at the top of our game. We\u2019re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list, eleven years in a row and the Crain\u2019s Fast 50 list seven times.
\u00A0
If you\u2019re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let\u2019s chat \u2013 Apply Today!
\u00A0
Perks
- Parts Town Pride \u2013 check out our culture!
- Quarterly profit sharing bonus
- Fitness center, game room and on-site food market
- Team member appreciation events and recognition programs
- Volunteer opportunities
- Casual dress code
- All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away \u2013 don\u2019t worry, we\u2019ve got you covered.
\u00A0
The Job at a Glance
As the Manager, Customer Partnerships (Internally known as PARTnership Builder) you will maintain relationships with existing customers and strategically seek out relationships with potential customers. Being a sales guru, you will proactively manage your day by placing a high volume of outbound calls; you see each phone call as an opportunity to form a personal emotional connection with customers and make it your mission to learn customer challenges and utilize Parts Town value proposition to find solutions. You describe yourself as proactive and have a passion for facilitating all aspects of the sales process including identifying new opportunities, developing sales solutions, closing sales opportunities, negotiating pricing and providing outstanding customer service and follow-up.
\u00A0
A Typical Day
- Place a high volume of outbound calls to service company customers; accountable for achieving daily metrics related to dials, talk time, and logging tasks into CRM (Salesforce.com).
- Integrate all sales activities into CRM for timely, accurate reporting.
- Sell Parts Town solutions and value proposition to targeted customer base.
- Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential and existing customers in your assigned region.
- Identify and develop new account opportunities via account research and calling prospective clients.
- Conduct research on accounts to develop an understanding of the account\u2019s business issues and other relevant information.
- Report out on top opportunities each week and lead book of business reviews on a monthly/bi-monthly basis with Marketing, Sales, and Customer Experience leadership for the team.
- Partner with Customer Experience team members to develop and grow customer relationships.
- Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships etc.).
- Travel to customer events infrequently (up to a few times per year) as needed.
\u00A0
To Land This Opportunity
- You have 2+ years of sales, business development, customer development or account management experience.
- You want to WIN - self-motivated, passionate, and hungry to make a big impact!
- You describe yourself as proactive \u2013 taking initiative and following through are a must.
- You are resilient \u2013 you see rejection as an exciting challenge.
- You have a passion for building relationships and see each customer interaction as an opportunity to form a personal emotional connection.
- You have fantastic communication skills & you\u2019re proficient in English (verbal and written).
- Bonus points if you are an Excel whiz and/or are familiar with Salesforce!
\u00A0
About Your Future Team
We are a large part of what makes the Service Segment tick as we are the voice of Parts Town to the customers. Our commitment is to our core values, culture, community, the OEMs, and to our customers. We build relationships and get customers to move their purchases from our competitors over to Parts Town, while focusing on profitable growth.
The\u00A0salary\u00A0range for this role is $63,236.25\u2013 $94,466.90 annually\u00A0which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a\u00A0pay\u00A0for performance-company. In addition to base\u00A0pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.
\u00A0
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
", "hiringOrganization": { "@type": "Organization", "name": "Parts Town", "logo": "https:\/\/app.jobvite.com\/logo\/3576jobvitelogo1515688545678Company_1668190413645.jpg" } "industry": "Sales", "identifier": "orKvAfw0", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Fort Wayne", "addressRegion": "Indiana", "addressCountry": "United States" } }, { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Addison", "addressRegion": "Illinois", "addressCountry": "United States" } }, { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Plattsburgh", "addressRegion": "New York", "addressCountry": "United States" } } ], "title": "Customer Partnerships Manager (Hybrid Work Schedule)", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Customer Partnerships Manager (Hybrid Work Schedule) Sales Fort Wayne, Indiana Addison, Illinois Plattsburgh, New York Apply Position at Parts Town Manager, Customer Partnerships See What We’re All AboutAs the fastest growing distributor of foodservice equipment parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list. Do you have a genius-level knowledge of foodservice equipment parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list, eleven years in a row and the Crain’s Fast 50 list seven times. If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today! PerksParts Town Pride – check out our culture!Quarterly profit sharing bonusFitness center, game room and on-site food marketTeam member appreciation events and recognition programsVolunteer opportunitiesCasual dress codeAll the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered. The Job at a GlanceAs the Manager, Customer Partnerships (Internally known as PARTnership Builder) you will maintain relationships with existing customers and strategically seek out relationships with potential customers. Being a sales guru, you will proactively manage your day by placing a high volume of outbound calls; you see each phone call as an opportunity to form a personal emotional connection with customers and make it your mission to learn customer challenges and utilize Parts Town value proposition to find solutions. You describe yourself as proactive and have a passion for facilitating all aspects of the sales process including identifying new opportunities, developing sales solutions, closing sales opportunities, negotiating pricing and providing outstanding customer service and follow-up. A Typical DayPlace a high volume of outbound calls to service company customers; accountable for achieving daily metrics related to dials, talk time, and logging tasks into CRM (Salesforce.com).Integrate all sales activities into CRM for timely, accurate reporting.Sell Parts Town solutions and value proposition to targeted customer base.Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential and existing customers in your assigned region.Identify and develop new account opportunities via account research and calling prospective clients.Conduct research on accounts to develop an understanding of the account’s business issues and other relevant information.Report out on top opportunities each week and lead book of business reviews on a monthly/bi-monthly basis with Marketing, Sales, and Customer Experience leadership for the team. Partner with Customer Experience team members to develop and grow customer relationships.Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships etc.).Travel to customer events infrequently (up to a few times per year) as needed. To Land This OpportunityYou have 2+ years of sales, business development, customer development or account management experience.You want to WIN - self-motivated, passionate, and hungry to make a big impact!You describe yourself as proactive – taking initiative and following through are a must.You are resilient – you see rejection as an exciting challenge.You have a passion for building relationships and see each customer interaction as an opportunity to form a personal emotional connection.You have fantastic communication skills & you’re proficient in English (verbal and written).Bonus points if you are an Excel whiz and/or are familiar with Salesforce! About Your Future TeamWe are a large part of what makes the Service Segment tick as we are the voice of Parts Town to the customers. Our commitment is to our core values, culture, community, the OEMs, and to our customers. We build relationships and get customers to move their purchases from our competitors over to Parts Town, while focusing on profitable growth.The salary range for this role is $63,236.25– $94,466.90 annually which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities. Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English | Spanish E-Verify Right to Work Poster: English | Spanish Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter EmailCustomer Partnerships Manager (Hybrid Work Schedule)
Sales Fort Wayne, Indiana Addison, Illinois Plattsburgh, New York