Operations Process Manager

Applies curiosity and systems thinking to identify improvement opportunities and uncover connections across processes, teams, and business functions. Drive end-to-end governance for processes, maintaining documentation for flows, controls, and underlying systems to ensure transparency and accountability. Monitor and evaluate process performance through data analysis and KPI benchmarking; translate insights into actionable recommendations for optimization and automation. Anticipate and mitigate risks across the process lifecycle, implementing controls and sharing best practices to improve operational resilience. Collaborate with stakeholders to address pain points, maintain engagement, and implement solutions aligned to industry standards and organizational goals. Support execution of product launches by driving operational rigor and process success across launch workflows. Write requirements for and champion adoption of innovative AI solutions that enhance scale, accuracy, and efficiency in launch processes. Consult with business planning, product marketing, sales, business operations, and engineering on go-to-market strategies for new and updated offers, promotions, and pricing. Analyze to post-launch incidents to resolve business impacts and harness learnings to improve future. Process Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. Master's Degree in Engineering, Business, or related field AND 2+ years process management, process execution, process optimization, or related experience OR Bachelor's Degree in Engineering, Business, or related field AND 4+ years process management, process execution, process optimization, or related experience OR equivalent experience. Experience substantiating claims with compelling evidence. Experience driving clarity in ambiguous situations with adaptability and a growth mindset.