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Onsite Applications Engineer - El Paso, TX
Job description
Your Role and Impact
As an Application Engineer, you will serve as a trusted technical advisor to customers in the oil, chemical, and industrial markets, helping optimize the performance, reliability, and lifecycle of Flowserve pumps and mechanical seals. You will work directly with customers and internal teams to diagnose equipment issues, recommend solutions, and support the successful operation of critical rotating equipment.
This highly visible role offers exposure to the full equipment lifecycle, from design and manufacturing through installation, operation, repair, and maintenance. You'll have the opportunity to apply your engineering expertise in the field, build strong customer relationships, and deliver solutions that directly impact customer productivity and reliability.
This position is based onsite in El Paso, TX and is not a remote role.
Key Responsibilities
- Serve as the primary technical resource for customers regarding the design, application, installation, operation, and maintenance of centrifugal pumps, liquid ring vacuum pumps, and mechanical seals.
- Troubleshoot equipment and system issues at customer facilities and Flowserve repair centers, providing timely and effective technical solutions.
- Collaborate with sales, reliability engineering, customer service, manufacturing, and repair teams to support customer needs and project execution.
- Perform technical analyses, including failure investigations, equipment performance evaluations, and recommendations for repair, upgrade, or replacement solutions.
- Present technical findings and recommendations through clear written reports and customer-facing communications.
- Support mechanical seal standardization initiatives and customer specification management processes.
- Maintain equipment performance, inventory, and engineering data while supporting corrective action and continuous improvement activities.
- Deliver technical guidance and training to customers to ensure proper equipment installation, operation, and maintenance practices.
Required Qualifications
- Bachelor's degree in Mechanical Engineering or a related technical discipline.
- Knowledge of rotating equipment, mechanical seals, centrifugal pumps, or liquid ring vacuum pumps.
- Strong customer-focused mindset with the ability to build relationships and represent Flowserve professionally.
- Excellent verbal and written communication skills with the ability to explain technical concepts to a variety of audiences.
- Strong analytical, troubleshooting, and problem-solving abilities.
- Ability to manage multiple priorities and work effectively in both independent and team-based environments.
Preferred Qualifications
- Industrial plant operations, maintenance, reliability, or manufacturing experience.
- Experience supporting rotating equipment, pumps, mechanical seals, or related fluid motion technologies.
- Experience conducting root cause analysis, equipment performance evaluations, and reliability improvement initiatives.
- Familiarity with engineering documentation, change management processes, and corrective action systems.
- Strong computer proficiency and comfort working with engineering and business software systems.
- Experience delivering technical training or customer support in an industrial environment.
Additional Requirements
- Ability to travel locally on a regular basis and periodically support overnight travel as required.
- Ability to walk large industrial facilities and safely navigate ladders, stairways, and multi-level customer sites.
- Ability to satisfy customer site access requirements, including background checks, drug screening, safety training, driver's license requirements, and Transportation Worker Identification Credential (TWIC) eligibility.
- Ability to meet applicable medical and physical requirements required for access to customer operating facilities.
What We Can Offer You
At Flowserve, you'll find a range of options to fit your and your family's needs. We want to provide our team with the right resources to invest in your physical, mental, and financial well-being no matter where you sit or what stage of life you're in.
Our Benefits*
- Competitive Salary
- Medical, Dental & Vision Insurance
- Retirement Planning & Financial Wellness Resources
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- Short- and Long-Term Disability
- Parental Leave
- Life, Supplemental Life, Child, Spousal, and AD&D Insurance
*Benefits vary by job, location, and/or collective bargaining agreement.
If this sounds like the opportunity that you have been looking for, please click Apply.