Offres d'emploi en banque, finance, assurance - Société Générale recrutement

Analyst - REF 26000KS9

Job Type

: Permanent contract

Organization

: KYU

Primary Location

: India-Bangalore

Job Posting

: Sep 25, 2026

Responsibilities

Responsibilities

• Develop and maintain a strong understanding of the Client Data Hub value chains, processes, and activities, with thorough knowledge of the functions managed within the assigned value chain.
• Demonstrate expertise in Client Data tools, applications, and data flows, including understanding upstream referential systems and downstream impacts of data changes.
• Analyze requests using a logical and structured approach, ensuring adherence to established procedures and providing timely responses to requestors.
• Collaborate with requestors, product owners, and stakeholders to clarify requirements, resolve issues, and arbitrate requests requiring additional analysis or extended timelines.
• Ensure effective business communication through clear, concise, and professional written and verbal interactions with stakeholders across regions and functions.
• Prioritize and manage ad hoc requests alongside business-as-usual (BAU) activities while maintaining service quality and delivery timelines.
• Take ownership of work quality and ensure the highest standards of accuracy, completeness, and process compliance.
• Ensure all BAU activities are delivered in accordance with agreed Service Level Agreements (SLAs) and operational targets.
• Demonstrate flexibility and adaptability to business requirements, including supporting cross-regional teams across different time zones when required.
• Recognize sensitive communications and promptly escalate issues involving senior management, business-critical impacts, or stakeholder escalations to management.
• Support change management and knowledge-sharing initiatives by communicating process updates, business changes, and key operational information through team meetings, huddles, and training sessions.
• Proactively manage process dependencies and escalate delays from supporting teams to Product Owners, Managers, and Onshore Partners in accordance with established escalation procedures.
• Maintain transparency regarding workload, utilization, capacity, and availability to support effective team planning and delivery.
• Ensure timely completion of all mandatory trainings and compliance requirements with no overdue items.
• Identify, report, and coordinate the resolution of technical issues with support teams, including participation in User Acceptance Testing (UAT) activities and maintaining system downtime trackers where applicable.
• Contribute to organizational objectives through active participation in Objectives and Key Results (OKRs), production delivery initiatives, and the monitoring and achievement of Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs).
• Drive continuous improvement by identifying process enhancement opportunities, improving operational efficiency, and supporting automation or transformation initiatives where applicable.

Profile

Profile Required

• Develop and maintain a strong understanding of the Client Data Hub value chains, processes, and activities, with thorough knowledge of the functions managed within the assigned value chain.
• Demonstrate expertise in Client Data tools, applications, and data flows, including understanding upstream referential systems and downstream impacts of data changes.
• Analyze requests using a logical and structured approach, ensuring adherence to established procedures and providing timely responses to requestors.
• Collaborate with requestors, product owners, and stakeholders to clarify requirements, resolve issues, and arbitrate requests requiring additional analysis or extended timelines.
• Ensure effective business communication through clear, concise, and professional written and verbal interactions with stakeholders across regions and functions.
• Prioritize and manage ad hoc requests alongside business-as-usual (BAU) activities while maintaining service quality and delivery timelines.
• Take ownership of work quality and ensure the highest standards of accuracy, completeness, and process compliance.
• Ensure all BAU activities are delivered in accordance with agreed Service Level Agreements (SLAs) and operational targets.
• Demonstrate flexibility and adaptability to business requirements, including supporting cross-regional teams across different time zones when required.
• Recognize sensitive communications and promptly escalate issues involving senior management, business-critical impacts, or stakeholder escalations to management.
• Support change management and knowledge-sharing initiatives by communicating process updates, business changes, and key operational information through team meetings, huddles, and training sessions.
• Proactively manage process dependencies and escalate delays from supporting teams to Product Owners, Managers, and Onshore Partners in accordance with established escalation procedures.
• Maintain transparency regarding workload, utilization, capacity, and availability to support effective team planning and delivery.
• Ensure timely completion of all mandatory trainings and compliance requirements with no overdue items.
• Identify, report, and coordinate the resolution of technical issues with support teams, including participation in User Acceptance Testing (UAT) activities and maintaining system downtime trackers where applicable.
• Contribute to organizational objectives through active participation in Objectives and Key Results (OKRs), production delivery initiatives, and the monitoring and achievement of Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs).
• Drive continuous improvement by identifying process enhancement opportunities, improving operational efficiency, and supporting automation or transformation initiatives where applicable.

Environment

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’rea joining us for a period of months, yeaars or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (EaSG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.