Job description
Troubleshoot, identify and resolve IPT (Cisco) and backbone voice Incidents.Troubleshoot value added services (Voice Mail, Attendant console, etc...)Upgrades to all supported VoIP / UC systems.Administrating all the VoIP, StoneFax and call center systems.Perform release management activities. (Implement new release and upgrades) RequirementsBachelor degree in Computer engineering, Communication engineering.2+ years of experience in the same field.Proven experience in a network and VOIP administrator roleHands on experience in networking, routing, switching and VOIPExperience with different vendors of network and VOIP implementation, administration, troubleshooting, and problem resolution is desiredExperienced in VOIP and IP Telephony protocols and standardsCCNP R&S, VOIP are a mustTroubleshoot, identify and resolve IPT (Cisco) and backbone voice Incidents.Troubleshoot value added services (Voice Mail, Attendant console, etc...)Upgrades to all supported VoIP / UC systems.Administrating all the VoIP, StoneFax and call center systems.Perform release management activities. (Implement new release and upgrades)
- Troubleshoot, identify and resolve IPT (Cisco) and backbone voice Incidents.
- Troubleshoot value added services (Voice Mail, Attendant console, etc...)
- Upgrades to all supported VoIP / UC systems.
- Administrating all the VoIP, StoneFax and call center systems.
- Perform release management activities. (Implement new release and upgrades)