Ness Digital Engineering Careers - Service Delivery Manager

Ness Digital Engineering Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-08-06", "description": "

Gathering and understanding customer requirements/SLA\u2019s and communicating to Ratings Services owners in a regular interval \u2022 Reporting Service quality through frequent dialogues and connect with and Ratings Technology and Business stakeholders through feedforward control \u2022 Addressing escalations and improving the services through strategical initiatives \u2022 Reviewing, planning, and communicating projects/services that may impact delivery of services to end users \u2022 When necessary, assist in capturing right details and actions with proper closure of incidents / problem tasks \u2022 Providing periodic major incident metrics reports to the stakeholders \u2022 Experience in effective stakeholder management, dealing with multiple stakeholders at varied levels of the organization \u2013 subject matter experts, functional leads, departmental heads, executives \u2022 Management of BAU activities, changes and project work across global locations related to Rating Services and Corporate Services where applicable.. The goal would be to have SDM work collaboratively with internal stakeholders, customers, and our value stream leads.", "hiringOrganization": "Ness Digital Engineering", "employmentType": "Full-Time", "industry": "Incident Management", "identifier": "oYXCAfwR", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "New Jersey", "addressRegion": "New Jersey", "addressCountry": "United States" } } ], "title": "Service Delivery Manager", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Service Delivery Manager Incident ManagementHybrid Remote, New Jersey, New Jersey Apply Description Gathering and understanding customer requirements/SLA’s and communicating to Ratings Services owners in a regular interval • Reporting Service quality through frequent dialogues and connect with and Ratings Technology and Business stakeholders through feedforward control • Addressing escalations and improving the services through strategical initiatives • Reviewing, planning, and communicating projects/services that may impact delivery of services to end users • When necessary, assist in capturing right details and actions with proper closure of incidents / problem tasks • Providing periodic major incident metrics reports to the stakeholders • Experience in effective stakeholder management, dealing with multiple stakeholders at varied levels of the organization – subject matter experts, functional leads, departmental heads, executives • Management of BAU activities, changes and project work across global locations related to Rating Services and Corporate Services where applicable.. The goal would be to have SDM work collaboratively with internal stakeholders, customers, and our value stream leads. Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email Similar Jobs Delivery manager - Data Powered by Jobvite

Ness Digital Engineering Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-08-06", "description": "

Gathering and understanding customer requirements/SLA\u2019s and communicating to Ratings Services owners in a regular interval \u2022 Reporting Service quality through frequent dialogues and connect with and Ratings Technology and Business stakeholders through feedforward control \u2022 Addressing escalations and improving the services through strategical initiatives \u2022 Reviewing, planning, and communicating projects/services that may impact delivery of services to end users \u2022 When necessary, assist in capturing right details and actions with proper closure of incidents / problem tasks \u2022 Providing periodic major incident metrics reports to the stakeholders \u2022 Experience in effective stakeholder management, dealing with multiple stakeholders at varied levels of the organization \u2013 subject matter experts, functional leads, departmental heads, executives \u2022 Management of BAU activities, changes and project work across global locations related to Rating Services and Corporate Services where applicable.. The goal would be to have SDM work collaboratively with internal stakeholders, customers, and our value stream leads.", "hiringOrganization": "Ness Digital Engineering", "employmentType": "Full-Time", "industry": "Incident Management", "identifier": "oYXCAfwR", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "New Jersey", "addressRegion": "New Jersey", "addressCountry": "United States" } } ], "title": "Service Delivery Manager", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Service Delivery Manager Incident ManagementHybrid Remote, New Jersey, New Jersey Apply Description Gathering and understanding customer requirements/SLA’s and communicating to Ratings Services owners in a regular interval • Reporting Service quality through frequent dialogues and connect with and Ratings Technology and Business stakeholders through feedforward control • Addressing escalations and improving the services through strategical initiatives • Reviewing, planning, and communicating projects/services that may impact delivery of services to end users • When necessary, assist in capturing right details and actions with proper closure of incidents / problem tasks • Providing periodic major incident metrics reports to the stakeholders • Experience in effective stakeholder management, dealing with multiple stakeholders at varied levels of the organization – subject matter experts, functional leads, departmental heads, executives • Management of BAU activities, changes and project work across global locations related to Rating Services and Corporate Services where applicable.. The goal would be to have SDM work collaboratively with internal stakeholders, customers, and our value stream leads. Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email Similar Jobs Delivery manager - Data Powered by Jobvite

Ness Digital Engineering Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-08-06", "description": "

Gathering and understanding customer requirements/SLA\u2019s and communicating to Ratings Services owners in a regular interval \u2022 Reporting Service quality through frequent dialogues and connect with and Ratings Technology and Business stakeholders through feedforward control \u2022 Addressing escalations and improving the services through strategical initiatives \u2022 Reviewing, planning, and communicating projects/services that may impact delivery of services to end users \u2022 When necessary, assist in capturing right details and actions with proper closure of incidents / problem tasks \u2022 Providing periodic major incident metrics reports to the stakeholders \u2022 Experience in effective stakeholder management, dealing with multiple stakeholders at varied levels of the organization \u2013 subject matter experts, functional leads, departmental heads, executives \u2022 Management of BAU activities, changes and project work across global locations related to Rating Services and Corporate Services where applicable.. The goal would be to have SDM work collaboratively with internal stakeholders, customers, and our value stream leads.", "hiringOrganization": "Ness Digital Engineering", "employmentType": "Full-Time", "industry": "Incident Management", "identifier": "oYXCAfwR", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "New Jersey", "addressRegion": "New Jersey", "addressCountry": "United States" } } ], "title": "Service Delivery Manager", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Service Delivery Manager Incident ManagementHybrid Remote, New Jersey, New Jersey Apply Description Gathering and understanding customer requirements/SLA’s and communicating to Ratings Services owners in a regular interval • Reporting Service quality through frequent dialogues and connect with and Ratings Technology and Business stakeholders through feedforward control • Addressing escalations and improving the services through strategical initiatives • Reviewing, planning, and communicating projects/services that may impact delivery of services to end users • When necessary, assist in capturing right details and actions with proper closure of incidents / problem tasks • Providing periodic major incident metrics reports to the stakeholders • Experience in effective stakeholder management, dealing with multiple stakeholders at varied levels of the organization – subject matter experts, functional leads, departmental heads, executives • Management of BAU activities, changes and project work across global locations related to Rating Services and Corporate Services where applicable.. The goal would be to have SDM work collaboratively with internal stakeholders, customers, and our value stream leads. Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email Similar Jobs Delivery manager - Data Powered by Jobvite

{ "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-08-06", "description": "

Gathering and understanding customer requirements/SLA\u2019s and communicating to Ratings Services owners in a regular interval \u2022 Reporting Service quality through frequent dialogues and connect with and Ratings Technology and Business stakeholders through feedforward control \u2022 Addressing escalations and improving the services through strategical initiatives \u2022 Reviewing, planning, and communicating projects/services that may impact delivery of services to end users \u2022 When necessary, assist in capturing right details and actions with proper closure of incidents / problem tasks \u2022 Providing periodic major incident metrics reports to the stakeholders \u2022 Experience in effective stakeholder management, dealing with multiple stakeholders at varied levels of the organization \u2013 subject matter experts, functional leads, departmental heads, executives \u2022 Management of BAU activities, changes and project work across global locations related to Rating Services and Corporate Services where applicable.. The goal would be to have SDM work collaboratively with internal stakeholders, customers, and our value stream leads.", "hiringOrganization": "Ness Digital Engineering", "employmentType": "Full-Time", "industry": "Incident Management", "identifier": "oYXCAfwR", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "New Jersey", "addressRegion": "New Jersey", "addressCountry": "United States" } } ], "title": "Service Delivery Manager", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Service Delivery Manager Incident ManagementHybrid Remote, New Jersey, New Jersey Apply Description Gathering and understanding customer requirements/SLA’s and communicating to Ratings Services owners in a regular interval • Reporting Service quality through frequent dialogues and connect with and Ratings Technology and Business stakeholders through feedforward control • Addressing escalations and improving the services through strategical initiatives • Reviewing, planning, and communicating projects/services that may impact delivery of services to end users • When necessary, assist in capturing right details and actions with proper closure of incidents / problem tasks • Providing periodic major incident metrics reports to the stakeholders • Experience in effective stakeholder management, dealing with multiple stakeholders at varied levels of the organization – subject matter experts, functional leads, departmental heads, executives • Management of BAU activities, changes and project work across global locations related to Rating Services and Corporate Services where applicable.. The goal would be to have SDM work collaboratively with internal stakeholders, customers, and our value stream leads. Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email Similar Jobs Delivery manager - Data

Service Delivery Manager

Incident ManagementHybrid Remote, New Jersey, New Jersey

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