Nathan E Demo Careers - Customer Support Representative II

RecruiterSan Francisco, CaliforniaMid Level

Active

Job description

Nathan E Demo Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2015-08-28", "description": "

This position will require the individual to represent the company and support clients.

Responsibilities:

Provide email and phone support to customers
Work with customers to understand goals and business processes
Provide expert knowledge of our product to the customer
Drive to continually improve our internal process for customer care
Identify, troubleshoot and resolve issues encountered by users

Qualifications:

Prior applicable experience in a technical support or professional services environment
A 4 year degree and/or 5+ years of demonstrated industry experience
Demonstrated analysis, problem solving and troubleshooting expertise
Comfortable interacting with all levels of management and roles within the client organization
Ability to effectively prioritize and escalate customer issues as required
Excellent communication and presentation skills to effectively explain a solution to a customer's problems
Detailed, organized and results oriented
Ability to learn and assimilate technical information quickly
Enthusiasm, strong work ethic and a positive attitude

", "hiringOrganization": "Nathan E Demo", "employmentType": "Full-Time", "industry": "Customer Service ", "identifier": "oeuF1fw8", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "San Francisco", "addressRegion": "California", "addressCountry": "United States" } } ], "title": "Customer Support Representative II", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Customer Support Representative II Customer Service San Francisco, California Apply Description This position will require the individual to represent the company and support clients. Responsibilities: Provide email and phone support to customersWork with customers to understand goals and business processesProvide expert knowledge of our product to the customerDrive to continually improve our internal process for customer careIdentify, troubleshoot and resolve issues encountered by users Qualifications: Prior applicable experience in a technical support or professional services environmentA 4 year degree and/or 5+ years of demonstrated industry experienceDemonstrated analysis, problem solving and troubleshooting expertiseComfortable interacting with all levels of management and roles within the client organizationAbility to effectively prioritize and escalate customer issues as requiredExcellent communication and presentation skills to effectively explain a solution to a customer's problemsDetailed, organized and results orientedAbility to learn and assimilate technical information quicklyEnthusiasm, strong work ethic and a positive attitude Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email Powered by Jobvite

Nathan E Demo Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2015-08-28", "description": "

This position will require the individual to represent the company and support clients.

Responsibilities:

Provide email and phone support to customers
Work with customers to understand goals and business processes
Provide expert knowledge of our product to the customer
Drive to continually improve our internal process for customer care
Identify, troubleshoot and resolve issues encountered by users

Qualifications:

Prior applicable experience in a technical support or professional services environment
A 4 year degree and/or 5+ years of demonstrated industry experience
Demonstrated analysis, problem solving and troubleshooting expertise
Comfortable interacting with all levels of management and roles within the client organization
Ability to effectively prioritize and escalate customer issues as required
Excellent communication and presentation skills to effectively explain a solution to a customer's problems
Detailed, organized and results oriented
Ability to learn and assimilate technical information quickly
Enthusiasm, strong work ethic and a positive attitude

Nathan E Demo Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2015-08-28", "description": "

This position will require the individual to represent the company and support clients.

Responsibilities:

Provide email and phone support to customers
Work with customers to understand goals and business processes
Provide expert knowledge of our product to the customer
Drive to continually improve our internal process for customer care
Identify, troubleshoot and resolve issues encountered by users

Qualifications:

Prior applicable experience in a technical support or professional services environment
A 4 year degree and/or 5+ years of demonstrated industry experience
Demonstrated analysis, problem solving and troubleshooting expertise
Comfortable interacting with all levels of management and roles within the client organization
Ability to effectively prioritize and escalate customer issues as required
Excellent communication and presentation skills to effectively explain a solution to a customer's problems
Detailed, organized and results oriented
Ability to learn and assimilate technical information quickly
Enthusiasm, strong work ethic and a positive attitude

{ "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2015-08-28", "description": "

This position will require the individual to represent the company and support clients.

Responsibilities:

Provide email and phone support to customers
Work with customers to understand goals and business processes
Provide expert knowledge of our product to the customer
Drive to continually improve our internal process for customer care
Identify, troubleshoot and resolve issues encountered by users

Qualifications:

Prior applicable experience in a technical support or professional services environment
A 4 year degree and/or 5+ years of demonstrated industry experience
Demonstrated analysis, problem solving and troubleshooting expertise
Comfortable interacting with all levels of management and roles within the client organization
Ability to effectively prioritize and escalate customer issues as required
Excellent communication and presentation skills to effectively explain a solution to a customer's problems
Detailed, organized and results oriented
Ability to learn and assimilate technical information quickly
Enthusiasm, strong work ethic and a positive attitude

Customer Support Representative II

Customer Service San Francisco, California