Job description
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
The Technology & Merchandising Pro (TMPro) uses their deep understanding of technical and merchandising principles and strong presentation skills to oversee the store’s technology and product presentation. You’re integral to helping bring what Apple has to offer to life through technology, storytelling, the demo experience, and Today at Apple. The TMPro is passionate about engaging and influencing the wider team to create an experience like no other for our customers. Serve as a subject matter expert and point of contact for in-store merchandising and technology implementation, experiences, and support.
Support and lead the implementation of all merchandising programs to drive excitement and deliver seamless customer experiences.
Make sure all in-store and third-party technology are functioning properly.
Mentor and train the store team on merchandising principles, and how to maintain or troubleshoot in-store technology.
Work with cross-functional partners to support and implement retail infrastructure and store layout updates, making sure store merchandising and technology supply levels are maintained according to guidelines.
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
Demonstrate Apple’s values of inclusion and diversity in daily activities.
The Technology & Merchandising Pro (TMPro) uses their deep understanding of technical and merchandising principles and strong presentation skills to oversee the store’s technology and product presentation. You’re integral to helping bring what Apple has to offer to life through technology, storytelling, the demo experience, and Today at Apple. The TMPro is passionate about engaging and influencing the wider team to create an experience like no other for our customers. Serve as a subject matter expert and point of contact for in-store merchandising and technology implementation, experiences, and support.
Support and lead the implementation of all merchandising programs to drive excitement and deliver seamless customer experiences.
Make sure all in-store and third-party technology are functioning properly.
Mentor and train the store team on merchandising principles, and how to maintain or troubleshoot in-store technology.
Work with cross-functional partners to support and implement retail infrastructure and store layout updates, making sure store merchandising and technology supply levels are maintained according to guidelines.
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
Demonstrate Apple’s values of inclusion and diversity in daily activities.