Microsoft Dynamics 365 - Solution Architect

About Infosys:Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.Infosys has been recognized as a Top Employer across APAC — contributing to our sixth consecutive year of global certification. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence. ▶️Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosys

About Infosys:Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.Infosys has been recognized as a Top Employer across APAC — contributing to our sixth consecutive year of global certification. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence. ▶️Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosysAbout Infosys:Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.Infosys has been recognized as a Top Employer across APAC — contributing to our sixth consecutive year of global certification. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence. ▶️Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosysAbout InfosysAbout Infosys:Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.Infosys has been recognized as a Top Employer across APAC — contributing to our sixth consecutive year of global certification. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence.▶️Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosys

勤務先：東京（クライアント先常駐）

勤務先：東京（クライアント先常駐）

Microsoft Dynamics CRM ソリューションアーキテクト

Microsoft Dynamics CRM ソリューションアーキテクト

Microsoft Dynamics 365 および関連テクノロジーを活用し、エンドツーエンドのソリューションを設計・提供する責任を担います。 本ポジションでは、技術的な卓越性と拡張性を備え、ビジネス目標と整合したソリューションの実現を推進します。 ステークホルダーと連携しながらシステムアーキテクチャを定義し、各種インテグレーションを統括するとともに、プロジェクトライフサイクル全体を通じて開発チームおよび機能コンサルタントチームに対し技術的なリーダーシップを発揮します。

必要なスキルおよび経験

必要なスキルおよび経験

ソリューション設計およびアーキテクチャ

• Dynamics 365 アプリケーションおよび各種インテグレーションにおける全体アーキテクチャを定義

Dynamics 365 アプリケーションおよび各種インテグレーションにおける全体アーキテクチャを定義

• ソリューションにおける、性能・セキュリティ・コンプライアンス基準への準拠の確保

ソリューションにおける、性能・セキュリティ・コンプライアンス基準への準拠の確保

技術リーダーシップ

技術リーダーシップ

• ベストプラクティスおよび技術標準に基づき、開発チームに対して技術的な指針を提供

ベストプラクティスおよび技術標準に基づき、開発チームに対して技術的な指針を提供

• 設計、カスタマイズ、インテグレーションについて品質観点でのレビューを実施

設計、カスタマイズ、インテグレーションについて品質観点でのレビューを実施

ステークホルダー対応

ステークホルダー対応

• ビジネス部門および機能コンサルタントチームと連携し、要件を技術的なソリューションへ落とし込む

ビジネス部門および機能コンサルタントチームと連携し、要件を技術的なソリューションへ落とし込む

• 技術的な意思決定やロードマップ策定において、信頼されるアドバイザーとしての役割を担う

技術的な意思決定やロードマップ策定において、信頼されるアドバイザーとしての役割を担う

インテグレーションおよびデプロイメント

インテグレーションおよびデプロイメント

• Azure および Power Platform を活用し、外部システムとのインテグレーション戦略を設計

Azure および Power Platform を活用し、外部システムとのインテグレーション戦略を設計

• デプロイメント、DevOps パイプライン、ならびに各種環境管理を統括

デプロイメント、DevOps パイプライン、ならびに各種環境管理を統括

ガバナンスおよびドキュメンテーション

ガバナンスおよびドキュメンテーション

• アーキテクチャ関連ドキュメントを整備・維持し、ガバナンスフレームワークへの準拠を確保

アーキテクチャ関連ドキュメントを整備・維持し、ガバナンスフレームワークへの準拠を確保

• 技術的リスク評価を実施し、リスク低減策を提案

技術的リスク評価を実施し、リスク低減策を提案

• 日本語および英語でのビジネスレベルの言語能力

日本語および英語でのビジネスレベルの言語能力

必須スキル

必須スキル

• Microsoft Dynamics 365 CRM, Power Platform, Azure サービス、ソリューションアーキテクチャ、統合設計、セキュリティおよびコンプライアンス

Microsoft Dynamics 365 CRM, Power Platform, Azure サービス、ソリューションアーキテクチャ、統合設計、セキュリティおよびコンプライアンス

歓迎スキル

歓迎スキル

• AIおよび機械学習の統合（Azure AI, Copilot, Cognitive Services）

AIおよび機械学習の統合（Azure AI, Copilot, Cognitive Services）

Location: TokyoRole: CRM Solution Architect – MS Dynamics D365 Customer Experience

Location: TokyoRole: CRM Solution Architect – MS Dynamics D365 Customer ExperienceLocation: TokyoRole: CRM Solution Architect – MS Dynamics D365 Customer ExperienceLocation: TokyoRole: CRM Solution Architect – MS Dynamics D365 Customer Experience

The Solution Architect is responsible for designing and delivering end-to-end solutions using Microsoft Dynamics 365 and related technologies. This role ensures technical excellence, scalability, and alignment with business objectives. The architect collaborates with stakeholders, defines system architecture, oversees integrations, and provides technical leadership to development and functional teams throughout the project lifecycle.

The Solution Architect is responsible for designing and delivering end-to-end solutions using Microsoft Dynamics 365 and related technologies. This role ensures technical excellence, scalability, and alignment with business objectives. The architect collaborates with stakeholders, defines system architecture, oversees integrations, and provides technical leadership to development and functional teams throughout the project lifecycle.The Solution Architect is responsible for designing and delivering end-to-end solutions using Microsoft Dynamics 365 and related technologies. This role ensures technical excellence, scalability, and alignment with business objectives. The architect collaborates with stakeholders, defines system architecture, oversees integrations, and provides technical leadership to development and functional teams throughout the project lifecycle.

Skills & Experience Required

Skills & Experience RequiredSkills & Experience RequiredSkills & Experience RequiredSolution Design & ArchitectureSolution Design & ArchitectureSolution Design & ArchitectureSolution Design & Architecture

• Define overall architecture for Dynamics 365 applications and integrations.

Define overall architecture for Dynamics 365 applications and integrations.

Define overall architecture for Dynamics 365 applications and integrations.Define overall architecture for Dynamics 365 applications and integrations.

• Ensure solutions meet performance, security, and compliance standards.

Ensure solutions meet performance, security, and compliance standards.

Ensure solutions meet performance, security, and compliance standards.Ensure solutions meet performance, security, and compliance standards.

Technical Leadership

Technical LeadershipTechnical LeadershipTechnical LeadershipTechnical Leadership

• Provide guidance to development teams on best practices and technical standards.

Provide guidance to development teams on best practices and technical standards.

Provide guidance to development teams on best practices and technical standards.Provide guidance to development teams on best practices and technical standards.

• Review designs, customizations, and integrations for quality assurance.

Review designs, customizations, and integrations for quality assurance.

Review designs, customizations, and integrations for quality assurance.Review designs, customizations, and integrations for quality assurance.

Stakeholder Engagement

Stakeholder EngagementStakeholder EngagementStakeholder EngagementStakeholder Engagement

• Collaborate with business and functional teams to translate requirements into technical solutions.

Collaborate with business and functional teams to translate requirements into technical solutions.

Collaborate with business and functional teams to translate requirements into technical solutions.Collaborate with business and functional teams to translate requirements into technical solutions.

• Act as a trusted advisor for technology decisions and roadmap planning.

Act as a trusted advisor for technology decisions and roadmap planning.

Act as a trusted advisor for technology decisions and roadmap planning.Act as a trusted advisor for technology decisions and roadmap planning.

Integration & Deployment

Integration & DeploymentIntegration & DeploymentIntegration & DeploymentIntegration & Deployment

• Design integration strategies with external systems using Azure and Power Platform.

Design integration strategies with external systems using Azure and Power Platform.

Design integration strategies with external systems using Azure and Power Platform.Design integration strategies with external systems using Azure and Power Platform.

• Oversee deployment, DevOps pipelines, and environment management.

Oversee deployment, DevOps pipelines, and environment management.

Oversee deployment, DevOps pipelines, and environment management.Oversee deployment, DevOps pipelines, and environment management.

Governance & Documentation

Governance & DocumentationGovernance & DocumentationGovernance & DocumentationGovernance & Documentation

• Maintain architecture documentation and ensure adherence to governance frameworks.

Maintain architecture documentation and ensure adherence to governance frameworks.

Maintain architecture documentation and ensure adherence to governance frameworks.Maintain architecture documentation and ensure adherence to governance frameworks.

• Conduct technical risk assessments and propose mitigation strategies.

Conduct technical risk assessments and propose mitigation strategies.

Conduct technical risk assessments and propose mitigation strategies.Conduct technical risk assessments and propose mitigation strategies.

• Near native level of Japanese to speak with our key customers in the market

Near native level of Japanese to speak with our key customers in the market

Near native level of Japanese to speak with our key customers in the market

Mandatory Skills

Mandatory SkillsMandatory SkillsMandatory Skills

• Dynamics 365 CE/CRM, Power Platform, Azure services, Solution Architecture, Integration Design, Security & Compliance.

Dynamics 365 CE/CRM, Power Platform, Azure services, Solution Architecture, Integration Design, Security & Compliance.

Dynamics 365 CE/CRM, Power Platform, Azure services, Solution Architecture, Integration Design, Security & Compliance.Dynamics 365 CE/CRM, Power Platform, Azure services, Solution Architecture, Integration Design, Security & Compliance.

Preferred Skills

Preferred SkillsPreferred SkillsPreferred Skills

• . AI & Machine Learning integration (Azure AI, Copilot, Cognitive Services)

. AI & Machine Learning integration (Azure AI, Copilot, Cognitive Services)

. AI & Machine Learning integration (Azure AI, Copilot, Cognitive Services). AI & Machine Learning integration (Azure AI, Copilot, Cognitive Services)In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well-being (JAPAN)In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well-being (JAPAN)In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well-being (JAPAN)In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well-being (JAPAN)In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well-being (JAPAN)

• Term Life Insurance

Term Life InsuranceTerm Life InsuranceTerm Life InsuranceTerm Life Insurance

• Referral Bonus Programs

Referral Bonus ProgramsReferral Bonus ProgramsReferral Bonus ProgramsReferral Bonus Programs

• Year‑End Tax Support

Year‑End Tax SupportYear‑End Tax SupportYear‑End Tax SupportYear‑End Tax Support

• Paid annual leave and bereavement Leave and Statutory Holidays

Paid annual leave and bereavement Leave and Statutory HolidaysPaid annual leave and bereavement Leave and Statutory HolidaysPaid annual leave and bereavement Leave and Statutory HolidaysPaid annual leave and bereavement Leave and Statutory Holidays

• Short Working Hours for employees with caregiving responsibilities.

Short Working Hours for employees with caregiving responsibilities.Short Working Hours for employees with caregiving responsibilities.Short Working Hours for employees with caregiving responsibilities.Short Working Hours for employees with caregiving responsibilities.

• Statutory Social Insurance: Welfare Pension, Unemployment Insurance, Health Insurance, Nursing Care Insurance and Worker’s Compensation Insurance

Statutory Social Insurance: Welfare Pension, Unemployment Insurance, Health Insurance, Nursing Care Insurance and Worker’s Compensation InsuranceStatutory Social Insurance: Welfare Pension, Unemployment Insurance, Health Insurance, Nursing Care Insurance and Worker’s Compensation InsuranceStatutory Social Insurance: Welfare Pension, Unemployment Insurance, Health Insurance, Nursing Care Insurance and Worker’s Compensation InsuranceStatutory Social Insurance: Welfare Pension, Unemployment Insurance, Health Insurance, Nursing Care Insurance and Worker’s Compensation Insurance

• Health & Wellbeing support: Annual Health Checks with partial cost reimbursement, Stress Checks & Industrial Physician support

Health & Wellbeing support: Annual Health Checks with partial cost reimbursement, Stress Checks & Industrial Physician supportHealth & Wellbeing support: Annual Health Checks with partial cost reimbursement, Stress Checks & Industrial Physician supportHealth & Wellbeing support: Annual Health Checks with partial cost reimbursement, Stress Checks & Industrial Physician supportHealth & Wellbeing support: Annual Health Checks with partial cost reimbursement, Stress Checks & Industrial Physician support

• Employee Engagement and Wellbeing: Employee Events, Wellbeing Programs, Reward & Recognition

Employee Engagement and Wellbeing: Employee Events, Wellbeing Programs, Reward & RecognitionEmployee Engagement and Wellbeing: Employee Events, Wellbeing Programs, Reward & RecognitionEmployee Engagement and Wellbeing: Employee Events, Wellbeing Programs, Reward & RecognitionEmployee Engagement and Wellbeing: Employee Events, Wellbeing Programs, Reward & Recognition

• Workplace Amenities: On‑site amenities include complimentary beverages.

Workplace Amenities: On‑site amenities include complimentary beverages.Workplace Amenities: On‑site amenities include complimentary beverages.Workplace Amenities: On‑site amenities include complimentary beverages.Workplace Amenities: On‑site amenities include complimentary beverages.Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.Here from our recruiter on their experience working with Infosys as an EmployerAt Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email [email protected] or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.Here from our recruiter on their experience working with Infosys as an EmployerAt Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email [email protected] or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.recruitment and selection processHere from our recruiter on their experience working with Infosys as an EmployerHere from our recruiter on their experience working with Infosys as an EmployerHere from our recruiter on their experience working with Infosys as an [email protected][email protected]