MedVet Careers - Veterinary Client Service Representative for Neurology

ExpiredVerified Sep 4, 2026

Job description

Referral Partner Portal Urgent Care Specialty Care 24/7 ER 24/7 Emergency Return to Career Search { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-08-25", "description": "

MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more!\u00A0 We are looking for collaborative and driven people to join our clinical team.

We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well\u00A0as your teammates.\u00A0\u00A0

We are looking for:\u00A0Client Service Representative (CSR) for Neurology Department\u00A0
Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly, compassionately and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization, services, veterinary terminology, medical records and financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must always maintain a compassionate yet professional composure.

What you\u2019ll do:

Greet and check-in clients
Answer telephones and transfer calls
Escort clients and their pets to exam rooms
Manage medical records, charts, reports and correspondence
Discuss payment options and process payments
Maintain a neat and clean lobby

Who you are:

Ability to remain composed in stressful and emotional situations
Excellent verbal and written communication skills
Excellent client service skills and phone etiquette
Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously
Sense of urgency within a fast-paced environment
Some flexibility with work hours and able to work additional hours when necessary
Critical thinking skills and ability to anticipate needs inter & intra-departmentally
General computer competency required including Microsoft Word and Excel
Previous experience in veterinary setting (preferred)

Perks and Benefits include:\u00A0\u00A0

Strong career growth and personal development opportunities\u00A0\u00A0\u00A0
Comprehensive Health Benefits\u00A0\u00A0
Vision and Dental\u00A0\u00A0
HSA, FSA and Independent Care Spending\u00A0\u00A0
401k with Employer Match\u00A0\u00A0
Paid Time Off (PTO) \u00A0
Shift Differentials and On-call\u00A0Pay\u00A0\u00A0
Uniform Allowance\u00A0\u00A0
Employee Pet Discounts and Pet Insurance\u00A0\u00A0
Elective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability\u00A0\u00A0
Continuing Education Opportunities and Assistance Program\u00A0

Come as you are.\u00A0MedVet\u00A0is an equal opportunity employer. We are also a drug-free organization, therefore employment with\u00A0MedVet\u00A0is dependent upon the passing of a drug screen and background check.\u00A0\u00A0MedVet\u00A0does not accept unsolicited resumes from third-party recruiters.\u00A0", "hiringOrganization": "MedVet", "employmentType": "Full-Time Hourly", "industry": "Neurology", "identifier": "oRxHAfwp", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Cincinnati", "addressRegion": "Ohio", "addressCountry": "United States" } } ], "title": "Veterinary Client Service Representative for Neurology", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Veterinary Client Service Representative for Neurology Neurology Cincinnati, Ohio Apply Description MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates. We are looking for: Client Service Representative (CSR) for Neurology Department Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly, compassionately and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization, services, veterinary terminology, medical records and financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must always maintain a compassionate yet professional composure.What you’ll do:Greet and check-in clientsAnswer telephones and transfer callsEscort clients and their pets to exam roomsManage medical records, charts, reports and correspondenceDiscuss payment options and process paymentsMaintain a neat and clean lobbyWho you are:Ability to remain composed in stressful and emotional situationsExcellent verbal and written communication skillsExcellent client service skills and phone etiquetteAttention to detail, self-motivated and the ability to work successfully as part of a team and autonomouslySense of urgency within a fast-paced environmentSome flexibility with work hours and able to work additional hours when necessaryCritical thinking skills and ability to anticipate needs inter & intra-departmentallyGeneral computer competency required including Microsoft Word and ExcelPrevious experience in veterinary setting (preferred)Perks and Benefits include: Strong career growth and personal development opportunities Comprehensive Health Benefits Vision and Dental HSA, FSA and Independent Care Spending 401k with Employer Match Paid Time Off (PTO) Shift Differentials and On-call Pay Uniform Allowance Employee Pet Discounts and Pet Insurance Elective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability Continuing Education Opportunities and Assistance Program Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization, therefore employment with MedVet is dependent upon the passing of a drug screen and background check. MedVet does not accept unsolicited resumes from third-party recruiters. Apply Apply Later ← Back to Current Openings Share lang: en_US LinkedIn Facebook Twitter Email Similar Jobs Client Services Representative Veterinary Client Service Representative Veterinary Client Service Representative - Part Time, Overnights Veterinary Client Services Representative - Overnights Veterinary Client Service Representative - Contingent About Us Contact Us Careers Services Locations Doctors Pet Care Resources Partners VetRad Veterinary Eye Institute Legal Privacy CA Privacy Your Privacy Choices Terms Transparency in Coverage Follow Us Powered by Jobvite

Greet and check-in clients
Answer telephones and transfer calls
Escort clients and their pets to exam rooms
Manage medical records, charts, reports and correspondence
Discuss payment options and process payments
Maintain a neat and clean lobby

Who you are:

Ability to remain composed in stressful and emotional situations
Excellent verbal and written communication skills
Excellent client service skills and phone etiquette
Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously
Sense of urgency within a fast-paced environment
Some flexibility with work hours and able to work additional hours when necessary
Critical thinking skills and ability to anticipate needs inter & intra-departmentally
General computer competency required including Microsoft Word and Excel
Previous experience in veterinary setting (preferred)

Perks and Benefits include:\u00A0\u00A0

Strong career growth and personal development opportunities\u00A0\u00A0\u00A0
Comprehensive Health Benefits\u00A0\u00A0
Vision and Dental\u00A0\u00A0
HSA, FSA and Independent Care Spending\u00A0\u00A0
401k with Employer Match\u00A0\u00A0
Paid Time Off (PTO) \u00A0
Shift Differentials and On-call\u00A0Pay\u00A0\u00A0
Uniform Allowance\u00A0\u00A0
Employee Pet Discounts and Pet Insurance\u00A0\u00A0
Elective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability\u00A0\u00A0
Continuing Education Opportunities and Assistance Program\u00A0

Greet and check-in clients
Answer telephones and transfer calls
Escort clients and their pets to exam rooms
Manage medical records, charts, reports and correspondence
Discuss payment options and process payments
Maintain a neat and clean lobby

Who you are:

Ability to remain composed in stressful and emotional situations
Excellent verbal and written communication skills
Excellent client service skills and phone etiquette
Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously
Sense of urgency within a fast-paced environment
Some flexibility with work hours and able to work additional hours when necessary
Critical thinking skills and ability to anticipate needs inter & intra-departmentally
General computer competency required including Microsoft Word and Excel
Previous experience in veterinary setting (preferred)

Perks and Benefits include:\u00A0\u00A0

Strong career growth and personal development opportunities\u00A0\u00A0\u00A0
Comprehensive Health Benefits\u00A0\u00A0
Vision and Dental\u00A0\u00A0
HSA, FSA and Independent Care Spending\u00A0\u00A0
401k with Employer Match\u00A0\u00A0
Paid Time Off (PTO) \u00A0
Shift Differentials and On-call\u00A0Pay\u00A0\u00A0
Uniform Allowance\u00A0\u00A0
Employee Pet Discounts and Pet Insurance\u00A0\u00A0
Elective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability\u00A0\u00A0
Continuing Education Opportunities and Assistance Program\u00A0

{ "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-08-25", "description": "

Greet and check-in clients
Answer telephones and transfer calls
Escort clients and their pets to exam rooms
Manage medical records, charts, reports and correspondence
Discuss payment options and process payments
Maintain a neat and clean lobby

Who you are:

Ability to remain composed in stressful and emotional situations
Excellent verbal and written communication skills
Excellent client service skills and phone etiquette
Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously
Sense of urgency within a fast-paced environment
Some flexibility with work hours and able to work additional hours when necessary
Critical thinking skills and ability to anticipate needs inter & intra-departmentally
General computer competency required including Microsoft Word and Excel
Previous experience in veterinary setting (preferred)

Perks and Benefits include:\u00A0\u00A0

Strong career growth and personal development opportunities\u00A0\u00A0\u00A0
Comprehensive Health Benefits\u00A0\u00A0
Vision and Dental\u00A0\u00A0
HSA, FSA and Independent Care Spending\u00A0\u00A0
401k with Employer Match\u00A0\u00A0
Paid Time Off (PTO) \u00A0
Shift Differentials and On-call\u00A0Pay\u00A0\u00A0
Uniform Allowance\u00A0\u00A0
Employee Pet Discounts and Pet Insurance\u00A0\u00A0
Elective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability\u00A0\u00A0
Continuing Education Opportunities and Assistance Program\u00A0

Veterinary Client Service Representative for Neurology

Neurology Cincinnati, Ohio