Manager of Emergency Services

Benefits/ Why You'll Love Working Here
Comprehensive Health Coverage – Medical, dental, and vision plans to keep you and your family healthy.
Future Security – 401(k) with employer matching to help you build long-term financial stability.
Competitive Pay & Full Benefits – A salary and package designed to reward your expertise and dedication.
Paid Time Off – Generous EIB and vacation time to support work-life balance

Job Summary

The Night/Evening Manager, ED Nursing Services oversees nursing staff and daily operations to ensure the delivery of safe, high-quality, patient-centered care. This role involves coordinating clinical and administrative functions, developing and implementing nursing policies, and fostering staff development to achieve optimal outcomes. The Manager ensures compliance with healthcare regulations, promotes a positive work environment, and supports organizational goals through effective leadership and collaboration.

Essential Functions

• Oversees daily operations of nursing services, ensuring that patient care is delivered in accordance with established standards and regulatory requirements.
• Monitors and evaluates patient care quality and safety, identifying and addressing issues promptly to maintain high standards.
• Conducts staff training, orientation, and performance evaluations, fostering professional growth and development.
• Demonstrates responsible decision-making in planning, providing, and delegating care based on patient assessments and team capabilities.
• Maintains accurate and timely documentation in compliance with organizational and regulatory guidelines.
• Delegates tasks and duties appropriately to members of the healthcare team, ensuring accountability and competence.
• Creates and maintains a safe, organized, and welcoming environment for patients, staff, and visitors.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Leadership Responsibilities

• Supervision and Staff Management
  • Provides leadership, mentorship and professional development opportunities for departmental staff.
  • Schedules employees to ensure effective use of resources. Consults with Director on staffing issues.
  • Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
• Strategic Planning and Financial Oversight
  • Develops and manages departmental budget ensuring cost effective operations while maintaining high quality service.
  • Monitors expenditures, ensuring cost-effective delivery of services.
  • Evaluates and implements new technologies to enhance operational efficiency.
  • Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
• Quality Assurance and Regulatory Compliance
  • Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
  • Participates in audits, inspections and accreditation processes as applicable.
  • Follows established quality control practices to ensure accuracy, consistency and safety.
• Collaboration and Communication
  • Works closely with leadership teams to coordinate and improve service delivery.
  • Stays up-to-date with industry advancements, new technologies, and regulatory changes.
• Staff Responsibilities
  • May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

• Associate Degree in Nursing required
• Bachelor's Degree or higher preferred
• 2-4 years of experience in closely related field required
• 2-4 years of previous leadership experience preferred

Knowledge, Skills and Abilities

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure required
• BLS - Basic Life Support required
• ACLS - Advanced Cardiac Life Support preferred

Why Work at Northwest Medical Center?
At Northwest Medical Center, we’re more than healthcare providers, we’re a team dedicated to compassionate care and community wellness. Join us for a supportive work environment, opportunities for professional growth, and the chance to make a real difference in the lives of our patients every day. Your skills, your passion, and your commitment matter here.

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.

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