Manager, Data Analysis Discovery & Requirements (Toronto, ON, CA, M5H 0A9)

Job Type: Permanent
Work Model: Hybrid
Reference code: 135140
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Halifax, NS; Ottawa, ON; Saint John, NB

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

What will your typical day look like?

This role leads the discovery, definition, delivery, governance, and adoption of data products for a strategic initiative to build Deloitte Global's Data Platform. It blends product ownership, business analysis, and data discovery expertise with a working understanding of how well-structured data underpins modern AI and agentic capabilities.

The Manager will own business use cases from intake through implementation, partnering with business stakeholders, architects, and engineering teams to shape scalable, trusted, AI-ready data products. Success in this role means being equally comfortable running structured requirements sessions and navigating ambiguity — translating technical depth into recommendations that business and technology leaders can act on.

Product Ownership & Delivery Leadership

• Own the end-to-end lifecycle of Global Data Platform (GDP) use cases and data products — from intake through implementation, business adoption, and ongoing enhancement
• Partner with the Product Manager to intake, triage, and prioritize requests across business domains and the GDP roadmap
• Lead cross-functional delivery teams of business stakeholders, data engineers, data modelers, and subject matter experts to deliver against commitments
• Coordinate contributors across business and technology teams to drive alignment, accountability, and timely execution
• Provide day-to-day leadership, coaching, and guidance to business analysts and project contributors supporting GDP initiatives
• Ensure delivered solutions stay aligned with GDP strategy, enterprise architecture standards, and business priorities

Business & Data Requirements Analysis

• Translate business use cases into well-defined product requirements, user stories, and acceptance criteria
• Develop and maintain Business Requirements Documents (BRDs), process flows, and business rules
• Analyze business processes, data structures, relationships, and system integrations to pinpoint required data elements and authoritative sources
• Analyze complex enterprise datasets — SAP, Salesforce, Finance, and others — to surface gaps, inconsistencies, and transformation needs
• Build and maintain source-to-target mapping documentation, transformation logic, calculation requirements, and data quality expectations
• Support testing strategy, test case definition, user acceptance testing (UAT), and defect triage through deployment

Stakeholder Engagement, Platform Thinking & AI Enablement

• Facilitate cross-functional workshops to define business outcomes, KPIs, success metrics, requirements, dependencies, and delivery priorities
• Engage credibly with a wide range of stakeholders — business leaders and users, risk, legal, and data privacy teams, and engineering — and turn their input into concrete design and implementation decisions
• Apply platform thinking to judge when a data solution should be built as a reusable, governed capability rather than a one-off fix
• Ground data product decisions in an understanding of how data fuels AI and agentic use cases — including data structuring and context provisioning — and emerging patterns like Model Context Protocol (MCP), so products are ready for both analytics and AI consumption
• Work through ambiguity, structuring undefined problems and pushing decisions forward as requirements, standards, and technology patterns continue to evolve
• Prepare and deliver executive-ready presentations, recommendations, and status updates, adjusting depth and style to the audience

About the team

The Data Strategy & Governance Office (DSGO) is responsible for building an integrated strategy and operating model to effectively and consistently manage global data and AI throughout its lifecycle to more effectively serve our clients, meet business objectives and foster innovation. The team is leading initiatives to develop a data and AI strategy and establish consistent data governance, data management, and AI product development and governance practices at Deloitte Global, enabled by technology. The team reports to the Global Chief Information Officer under the Technology Strategy and Architecture portfolio.

Enough about us, let’s talk about you

Do you possess the following?:

6+ years in Business Analysis, Business Systems Analysis, Data Analysis, Data Product Management, or a related discipline
University degree, or equivalent working experience, in Business, Computer Science, or Technology

Data & Delivery Expertise

• Track record leading data initiatives end-to-end within a product-driven data organization, from discovery through delivery and adoption
• Experience defining business and technical KPIs and success measures for enterprise data products and analytics solutions
• Skilled at producing source-to-target mapping documentation, data lineage artifacts, and transformation logic
• Working knowledge of data platforms, data warehousing, ETL/ELT processes, and analytics ecosystems such as Databricks or Snowflake
• Experience with enterprise systems such as SAP, Salesforce, Informatica, or similar operational platforms

AI & Emerging Technology Fluency

• Practical grasp of how data fuels AI outcomes, particularly within a professional services context, and what makes data “AI-ready
• Familiarity with agentic AI concepts and integration patterns such as Model Context Protocol (MCP), and how they let AI systems draw on internal enterprise data
• A platform mindset — an instinct for when to build once and scale versus solve narrow

Communication & Stakeholder Skills

• Comfortable making progress without complete information; skilled at structuring ambiguous problems into a workable path forward
• Structured, logical thinker who distills complex business and technical issues into clear, actionable recommendations
• Able to engage credibly across business, risk, legal, privacy, and engineering audiences, and translate that range of input into sound decisions
• Polished communicator across every mode — written, verbal, and executive presentation — with a track record of influencing senior stakeholders

Certifications

• CBAP, PMI-PBA, CSPO, SAFe Product Owner/Product Manager, or related certifications

Total Rewards

The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.