Manager - Client Services

Salary min

128000

Salary max

250000

Infosys is seeking an Engagement Manager (Client Partner), Media & Entertainment. The person will lead all client interfaces within the assigned account scope and, together with the Senior Client Partner and Group Managers, build and execute the account plan for client management. Typically, the Client Partner manages a single account or part of a large account with a P&L responsibility of $30M-$50M.Join Infosys as a Client Partner in the Media & Entertainment industry, leading end-to-end client engagement across your assigned account scope. You will co-create and drive the account plan with the Senior Client Partner and Group Managers while helping leading media, entertainment, broadcasting, streaming, gaming, publishing, and digital content organizations accelerate growth through digital transformation. Role DescriptionClient Relationship Management & Business DevelopmentManage senior client relationships and build a portfolio of up to $30M-$50M.Own the opportunity management cycle: Prospect → Evaluate → Propose → Close.Develop trusted advisor relationships with CXOs and senior business stakeholders.Drive new business acquisition, wallet share growth, and strategic account expansion.Client Delivery AssuranceCollaborate with delivery and consulting stakeholders to ensure fulfillment of all client commitments.Drive customer satisfaction, service excellence, and successful program execution.Manage escalations and ensure timely resolution of business and delivery challenges.Account Planning & GovernanceCreate and execute account plans including relationship strategies, growth opportunities, pricing decisions, and risk mitigation plans.Build executive-level relationship maps and revenue growth plans.Conduct periodic governance reviews and strategic planning sessions with clients.Sales, Solutioning & Industry GrowthConduct market research, industry analysis, competitor assessments, client presentations, solution positioning, estimation efforts, proposals, and negotiations.Work closely with Solution Leaders to build customized digital transformation solutions and GTM initiatives for target accounts.Drive revenues from business-unit-sponsored solutions, consulting offerings, cloud modernization, AI, data, engineering, and digital transformation programs.Cross-Functional LeadershipCollaborate with Delivery Managers to address people, infrastructure, governance, and operational issues impacting client engagements.Balance multiple programs and initiatives involving various delivery teams and competency units.Support strategic partnerships, alliances, and ecosystem relationships relevant to the Media & Entertainment industry.Provide leadership to account teams and participate in strategic pursuit planning and deal reviews.Commercial ManagementSupport pricing decisions within the scope of Master Services Agreements.Drive contract renewals, expansions, and commercial negotiations.Provide pre-sales support for strategic opportunities both within and beyond the assigned account scope. About Infosys Media & EntertainmentInfosys partners with leading Media & Entertainment organizations to transform customer experiences, modernize technology platforms, and unlock new revenue streams in an increasingly digital ecosystem. We help broadcasters, streaming platforms, studios, publishers, gaming companies, sports and entertainment brands reimagine how content is created, managed, distributed, monetized, and consumed.Our offerings span Digital Transformation, AI & Analytics, Cloud, Data Platforms, Content Supply Chain Modernization, Customer Experience, Advertising Technology, Platform Engineering, Cybersecurity, and Enterprise Transformation. We enable clients to improve audience engagement, optimize content operations, drive subscriber growth, leverage AI-driven insights, and accelerate innovation across the media value chain.Through deep industry expertise and world-class global delivery capabilities, Infosys helps clients navigate disruption, create differentiated customer experiences, and build sustainable growth in the evolving Media & Entertainment landscape. [JD - EM Me...ertainment | Word] Required QualificationsBachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.11+ years of experience with strong sales, relationship management, account management, and business development experience.Significant business development and project management experience.Experience within the Media & Entertainment industry.Track record of interacting and building relationships with C-level client contacts.Hands-on experience with proposal creation and leading proposal presentations.Strong leadership, interpersonal, communication, and presentation skills.Wide variety of IT services, consulting, and digital transformation engagement experience.Experience leading large-scale transformation, outsourcing, managed services, or consulting programs.Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred QualificationsExperience working with Media Networks, Broadcasters, Streaming/OTT Platforms, Studios, Publishers, Sports Media Organizations, Gaming Companies, or Digital Entertainment providers.Knowledge of Media & Entertainment industry business models, technology trends, and competitive landscape.Understanding of: Streaming & OTT PlatformsContent Supply Chain TransformationContent Management & DistributionRights ManagementAudience AnalyticsAdvertising & Ad-Tech PlatformsPersonalization & Customer ExperienceAI & Data-driven Media OperationsKnowledge of industry-specific go-to-market solutions.Good understanding of Media & Entertainment business drivers including subscriber growth, audience engagement, digital monetization, advertising transformation, and operational efficiency.Global Delivery Model experience.Experience managing large multi-location consulting and technology engagement teams.Strong track record as an Account Manager or Client Partner in a rapidly growing strategic client relationship.Experience selling and delivering Cloud, Data, AI, Digital Engineering, and Enterprise Transformation solutions.MBA or equivalent business qualification preferred. BenefitsAlong with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:Medical/Dental/Vision/Life InsuranceLong-term/Short-term DisabilityHealth and Dependent Care Reimbursement AccountsInsurance (Accident, Critical Illness , Hospital Indemnity, Legal)401(k) plan and contributions dependent on salary levelPaid holidays plus Paid Time OffAbout Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Infosys is seeking an Engagement Manager (Client Partner), Media & Entertainment. The person will lead all client interfaces within the assigned account scope and, together with the Senior Client Partner and Group Managers, build and execute the account plan for client management. Typically, the Client Partner manages a single account or part of a large account with a P&L responsibility of $30M-$50M.Join Infosys as a Client Partner in the Media & Entertainment industry, leading end-to-end client engagement across your assigned account scope. You will co-create and drive the account plan with the Senior Client Partner and Group Managers while helping leading media, entertainment, broadcasting, streaming, gaming, publishing, and digital content organizations accelerate growth through digital transformation.

Infosys is seeking an Engagement Manager (Client Partner), Media & Entertainment. The person will lead all client interfaces within the assigned account scope and, together with the Senior Client Partner and Group Managers, build and execute the account plan for client management. Typically, the Client Partner manages a single account or part of a large account with a P&L responsibility of $30M-$50M.Infosys is seeking an Engagement Manager (Client Partner), Media & Entertainment. The person will lead all client interfaces within the assigned account scope and, together with the Senior Client Partner and Group Managers, build and execute the account plan for client management. Typically, the Client Partner manages a single account or part of a large account with a P&L responsibility of $30M-$50M.Infosys is seeking an Engagement Manager (Client Partner), Media & Entertainment. The person will lead all client interfaces within the assigned account scope and, together with the Senior Client Partner and Group Managers, build and execute the account plan for client management. Typically, the Client Partner manages a single account or part of a large account with a P&L responsibility of $30M-$50M.Infosys is seeking an Engagement Manager (Client Partner), Media & Entertainment. The person will lead all client interfaces within the assigned account scope and, together with the Senior Client Partner and Group Managers, build and execute the account plan for client management. Typically, the Client Partner manages a single account or part of a large account with a P&L responsibility of $30M-$50M.Infosys is seeking an Engagement Manager (Client Partner), Media & Entertainment. The person will lead all client interfaces within the assigned account scope and, together with the Senior Client Partner and Group Managers, build and execute the account plan for client management. Typically, the Client Partner manages a single account or part of a large account with a P&L responsibility of $30M-$50M.Join Infosys as a Client Partner in the Media & Entertainment industry, leading end-to-end client engagement across your assigned account scope. You will co-create and drive the account plan with the Senior Client Partner and Group Managers while helping leading media, entertainment, broadcasting, streaming, gaming, publishing, and digital content organizations accelerate growth through digital transformation.Join Infosys as a Client Partner in the Media & Entertainment industry, leading end-to-end client engagement across your assigned account scope. You will co-create and drive the account plan with the Senior Client Partner and Group Managers while helping leading media, entertainment, broadcasting, streaming, gaming, publishing, and digital content organizations accelerate growth through digital transformation.Join Infosys as a Client Partner in the Media & Entertainment industry, leading end-to-end client engagement across your assigned account scope. You will co-create and drive the account plan with the Senior Client Partner and Group Managers while helping leading media, entertainment, broadcasting, streaming, gaming, publishing, and digital content organizations accelerate growth through digital transformation.Join Infosys as a Client Partner in the Media & Entertainment industry, leading end-to-end client engagement across your assigned account scope. You will co-create and drive the account plan with the Senior Client Partner and Group Managers while helping leading media, entertainment, broadcasting, streaming, gaming, publishing, and digital content organizations accelerate growth through digital transformation.Join Infosys as a Client Partner in the Media & Entertainment industry, leading end-to-end client engagement across your assigned account scope. You will co-create and drive the account plan with the Senior Client Partner and Group Managers while helping leading media, entertainment, broadcasting, streaming, gaming, publishing, and digital content organizations accelerate growth through digital transformation.Media & EntertainmentMedia & Entertainment

Role Description

Role DescriptionRole DescriptionRole DescriptionRole Description

Client Relationship Management & Business Development

Client Relationship Management & Business DevelopmentClient Relationship Management & Business DevelopmentClient Relationship Management & Business DevelopmentClient Relationship Management & Business DevelopmentClient Relationship Management & Business Development

• Manage senior client relationships and build a portfolio of up to $30M-$50M.

Manage senior client relationships and build a portfolio of up to $30M-$50M.Manage senior client relationships and build a portfolio of up to $30M-$50M.Manage senior client relationships and build a portfolio of up to $30M-$50M.Manage senior client relationships and build a portfolio of up to $30M-$50M.Manage senior client relationships and build a portfolio of up to $30M-$50M.Manage senior client relationships and build a portfolio of up to $30M-$50M.

• Own the opportunity management cycle: Prospect → Evaluate → Propose → Close.

Own the opportunity management cycle: Prospect → Evaluate → Propose → Close.Own the opportunity management cycle: Prospect → Evaluate → Propose → Close.Own the opportunity management cycle: Prospect → Evaluate → Propose → Close.Own the opportunity management cycle: Prospect → Evaluate → Propose → Close.Own the opportunity management cycle: Prospect → Evaluate → Propose → Close.Own the opportunity management cycle: Prospect → Evaluate → Propose → Close.Prospect → Evaluate → Propose → CloseProspect → Evaluate → Propose → Close

• Develop trusted advisor relationships with CXOs and senior business stakeholders.

Develop trusted advisor relationships with CXOs and senior business stakeholders.Develop trusted advisor relationships with CXOs and senior business stakeholders.Develop trusted advisor relationships with CXOs and senior business stakeholders.Develop trusted advisor relationships with CXOs and senior business stakeholders.Develop trusted advisor relationships with CXOs and senior business stakeholders.Develop trusted advisor relationships with CXOs and senior business stakeholders.

• Drive new business acquisition, wallet share growth, and strategic account expansion.

Drive new business acquisition, wallet share growth, and strategic account expansion.Drive new business acquisition, wallet share growth, and strategic account expansion.Drive new business acquisition, wallet share growth, and strategic account expansion.Drive new business acquisition, wallet share growth, and strategic account expansion.Drive new business acquisition, wallet share growth, and strategic account expansion.Drive new business acquisition, wallet share growth, and strategic account expansion.

Client Delivery Assurance

Client Delivery AssuranceClient Delivery AssuranceClient Delivery AssuranceClient Delivery AssuranceClient Delivery Assurance

• Collaborate with delivery and consulting stakeholders to ensure fulfillment of all client commitments.

Collaborate with delivery and consulting stakeholders to ensure fulfillment of all client commitments.Collaborate with delivery and consulting stakeholders to ensure fulfillment of all client commitments.Collaborate with delivery and consulting stakeholders to ensure fulfillment of all client commitments.Collaborate with delivery and consulting stakeholders to ensure fulfillment of all client commitments.Collaborate with delivery and consulting stakeholders to ensure fulfillment of all client commitments.Collaborate with delivery and consulting stakeholders to ensure fulfillment of all client commitments.

• Drive customer satisfaction, service excellence, and successful program execution.

Drive customer satisfaction, service excellence, and successful program execution.Drive customer satisfaction, service excellence, and successful program execution.Drive customer satisfaction, service excellence, and successful program execution.Drive customer satisfaction, service excellence, and successful program execution.Drive customer satisfaction, service excellence, and successful program execution.Drive customer satisfaction, service excellence, and successful program execution.

• Manage escalations and ensure timely resolution of business and delivery challenges.

Manage escalations and ensure timely resolution of business and delivery challenges.Manage escalations and ensure timely resolution of business and delivery challenges.Manage escalations and ensure timely resolution of business and delivery challenges.Manage escalations and ensure timely resolution of business and delivery challenges.Manage escalations and ensure timely resolution of business and delivery challenges.Manage escalations and ensure timely resolution of business and delivery challenges.

Account Planning & Governance

Account Planning & GovernanceAccount Planning & GovernanceAccount Planning & GovernanceAccount Planning & GovernanceAccount Planning & Governance

• Create and execute account plans including relationship strategies, growth opportunities, pricing decisions, and risk mitigation plans.

Create and execute account plans including relationship strategies, growth opportunities, pricing decisions, and risk mitigation plans.Create and execute account plans including relationship strategies, growth opportunities, pricing decisions, and risk mitigation plans.Create and execute account plans including relationship strategies, growth opportunities, pricing decisions, and risk mitigation plans.Create and execute account plans including relationship strategies, growth opportunities, pricing decisions, and risk mitigation plans.Create and execute account plans including relationship strategies, growth opportunities, pricing decisions, and risk mitigation plans.Create and execute account plans including relationship strategies, growth opportunities, pricing decisions, and risk mitigation plans.

• Build executive-level relationship maps and revenue growth plans.

Build executive-level relationship maps and revenue growth plans.Build executive-level relationship maps and revenue growth plans.Build executive-level relationship maps and revenue growth plans.Build executive-level relationship maps and revenue growth plans.Build executive-level relationship maps and revenue growth plans.Build executive-level relationship maps and revenue growth plans.

• Conduct periodic governance reviews and strategic planning sessions with clients.

Conduct periodic governance reviews and strategic planning sessions with clients.Conduct periodic governance reviews and strategic planning sessions with clients.Conduct periodic governance reviews and strategic planning sessions with clients.Conduct periodic governance reviews and strategic planning sessions with clients.Conduct periodic governance reviews and strategic planning sessions with clients.Conduct periodic governance reviews and strategic planning sessions with clients.

Sales, Solutioning & Industry Growth

Sales, Solutioning & Industry GrowthSales, Solutioning & Industry GrowthSales, Solutioning & Industry GrowthSales, Solutioning & Industry GrowthSales, Solutioning & Industry Growth

• Conduct market research, industry analysis, competitor assessments, client presentations, solution positioning, estimation efforts, proposals, and negotiations.

Conduct market research, industry analysis, competitor assessments, client presentations, solution positioning, estimation efforts, proposals, and negotiations.Conduct market research, industry analysis, competitor assessments, client presentations, solution positioning, estimation efforts, proposals, and negotiations.Conduct market research, industry analysis, competitor assessments, client presentations, solution positioning, estimation efforts, proposals, and negotiations.Conduct market research, industry analysis, competitor assessments, client presentations, solution positioning, estimation efforts, proposals, and negotiations.Conduct market research, industry analysis, competitor assessments, client presentations, solution positioning, estimation efforts, proposals, and negotiations.Conduct market research, industry analysis, competitor assessments, client presentations, solution positioning, estimation efforts, proposals, and negotiations.

• Work closely with Solution Leaders to build customized digital transformation solutions and GTM initiatives for target accounts.

Work closely with Solution Leaders to build customized digital transformation solutions and GTM initiatives for target accounts.Work closely with Solution Leaders to build customized digital transformation solutions and GTM initiatives for target accounts.Work closely with Solution Leaders to build customized digital transformation solutions and GTM initiatives for target accounts.Work closely with Solution Leaders to build customized digital transformation solutions and GTM initiatives for target accounts.Work closely with Solution Leaders to build customized digital transformation solutions and GTM initiatives for target accounts.Work closely with Solution Leaders to build customized digital transformation solutions and GTM initiatives for target accounts.

• Drive revenues from business-unit-sponsored solutions, consulting offerings, cloud modernization, AI, data, engineering, and digital transformation programs.

Drive revenues from business-unit-sponsored solutions, consulting offerings, cloud modernization, AI, data, engineering, and digital transformation programs.Drive revenues from business-unit-sponsored solutions, consulting offerings, cloud modernization, AI, data, engineering, and digital transformation programs.Drive revenues from business-unit-sponsored solutions, consulting offerings, cloud modernization, AI, data, engineering, and digital transformation programs.Drive revenues from business-unit-sponsored solutions, consulting offerings, cloud modernization, AI, data, engineering, and digital transformation programs.Drive revenues from business-unit-sponsored solutions, consulting offerings, cloud modernization, AI, data, engineering, and digital transformation programs.Drive revenues from business-unit-sponsored solutions, consulting offerings, cloud modernization, AI, data, engineering, and digital transformation programs.

Cross-Functional Leadership

Cross-Functional LeadershipCross-Functional LeadershipCross-Functional LeadershipCross-Functional LeadershipCross-Functional Leadership

• Collaborate with Delivery Managers to address people, infrastructure, governance, and operational issues impacting client engagements.

Collaborate with Delivery Managers to address people, infrastructure, governance, and operational issues impacting client engagements.Collaborate with Delivery Managers to address people, infrastructure, governance, and operational issues impacting client engagements.Collaborate with Delivery Managers to address people, infrastructure, governance, and operational issues impacting client engagements.Collaborate with Delivery Managers to address people, infrastructure, governance, and operational issues impacting client engagements.Collaborate with Delivery Managers to address people, infrastructure, governance, and operational issues impacting client engagements.Collaborate with Delivery Managers to address people, infrastructure, governance, and operational issues impacting client engagements.

• Balance multiple programs and initiatives involving various delivery teams and competency units.

Balance multiple programs and initiatives involving various delivery teams and competency units.Balance multiple programs and initiatives involving various delivery teams and competency units.Balance multiple programs and initiatives involving various delivery teams and competency units.Balance multiple programs and initiatives involving various delivery teams and competency units.Balance multiple programs and initiatives involving various delivery teams and competency units.Balance multiple programs and initiatives involving various delivery teams and competency units.

• Support strategic partnerships, alliances, and ecosystem relationships relevant to the Media & Entertainment industry.

Support strategic partnerships, alliances, and ecosystem relationships relevant to the Media & Entertainment industry.Support strategic partnerships, alliances, and ecosystem relationships relevant to the Media & Entertainment industry.Support strategic partnerships, alliances, and ecosystem relationships relevant to the Media & Entertainment industry.Support strategic partnerships, alliances, and ecosystem relationships relevant to the Media & Entertainment industry.Support strategic partnerships, alliances, and ecosystem relationships relevant to the Media & Entertainment industry.Support strategic partnerships, alliances, and ecosystem relationships relevant to the Media & Entertainment industry.

• Provide leadership to account teams and participate in strategic pursuit planning and deal reviews.

Provide leadership to account teams and participate in strategic pursuit planning and deal reviews.Provide leadership to account teams and participate in strategic pursuit planning and deal reviews.Provide leadership to account teams and participate in strategic pursuit planning and deal reviews.Provide leadership to account teams and participate in strategic pursuit planning and deal reviews.Provide leadership to account teams and participate in strategic pursuit planning and deal reviews.Provide leadership to account teams and participate in strategic pursuit planning and deal reviews.

Commercial Management

Commercial ManagementCommercial ManagementCommercial ManagementCommercial ManagementCommercial Management

• Support pricing decisions within the scope of Master Services Agreements.

Support pricing decisions within the scope of Master Services Agreements.Support pricing decisions within the scope of Master Services Agreements.Support pricing decisions within the scope of Master Services Agreements.Support pricing decisions within the scope of Master Services Agreements.Support pricing decisions within the scope of Master Services Agreements.Support pricing decisions within the scope of Master Services Agreements.

• Drive contract renewals, expansions, and commercial negotiations.

Drive contract renewals, expansions, and commercial negotiations.Drive contract renewals, expansions, and commercial negotiations.Drive contract renewals, expansions, and commercial negotiations.Drive contract renewals, expansions, and commercial negotiations.Drive contract renewals, expansions, and commercial negotiations.Drive contract renewals, expansions, and commercial negotiations.

• Provide pre-sales support for strategic opportunities both within and beyond the assigned account scope.

Provide pre-sales support for strategic opportunities both within and beyond the assigned account scope.Provide pre-sales support for strategic opportunities both within and beyond the assigned account scope.Provide pre-sales support for strategic opportunities both within and beyond the assigned account scope.Provide pre-sales support for strategic opportunities both within and beyond the assigned account scope.Provide pre-sales support for strategic opportunities both within and beyond the assigned account scope.Provide pre-sales support for strategic opportunities both within and beyond the assigned account scope.

About Infosys Media & Entertainment

About Infosys Media & EntertainmentAbout Infosys Media & EntertainmentAbout Infosys Media & EntertainmentAbout Infosys Media & EntertainmentInfosys partners with leading Media & Entertainment organizations to transform customer experiences, modernize technology platforms, and unlock new revenue streams in an increasingly digital ecosystem. We help broadcasters, streaming platforms, studios, publishers, gaming companies, sports and entertainment brands reimagine how content is created, managed, distributed, monetized, and consumed.Infosys partners with leading Media & Entertainment organizations to transform customer experiences, modernize technology platforms, and unlock new revenue streams in an increasingly digital ecosystem. We help broadcasters, streaming platforms, studios, publishers, gaming companies, sports and entertainment brands reimagine how content is created, managed, distributed, monetized, and consumed.Infosys partners with leading Media & Entertainment organizations to transform customer experiences, modernize technology platforms, and unlock new revenue streams in an increasingly digital ecosystem. We help broadcasters, streaming platforms, studios, publishers, gaming companies, sports and entertainment brands reimagine how content is created, managed, distributed, monetized, and consumed.Infosys partners with leading Media & Entertainment organizations to transform customer experiences, modernize technology platforms, and unlock new revenue streams in an increasingly digital ecosystem. We help broadcasters, streaming platforms, studios, publishers, gaming companies, sports and entertainment brands reimagine how content is created, managed, distributed, monetized, and consumed.Infosys partners with leading Media & Entertainment organizations to transform customer experiences, modernize technology platforms, and unlock new revenue streams in an increasingly digital ecosystem. We help broadcasters, streaming platforms, studios, publishers, gaming companies, sports and entertainment brands reimagine how content is created, managed, distributed, monetized, and consumed.Our offerings span Digital Transformation, AI & Analytics, Cloud, Data Platforms, Content Supply Chain Modernization, Customer Experience, Advertising Technology, Platform Engineering, Cybersecurity, and Enterprise Transformation. We enable clients to improve audience engagement, optimize content operations, drive subscriber growth, leverage AI-driven insights, and accelerate innovation across the media value chain.Our offerings span Digital Transformation, AI & Analytics, Cloud, Data Platforms, Content Supply Chain Modernization, Customer Experience, Advertising Technology, Platform Engineering, Cybersecurity, and Enterprise Transformation. We enable clients to improve audience engagement, optimize content operations, drive subscriber growth, leverage AI-driven insights, and accelerate innovation across the media value chain.Our offerings span Digital Transformation, AI & Analytics, Cloud, Data Platforms, Content Supply Chain Modernization, Customer Experience, Advertising Technology, Platform Engineering, Cybersecurity, and Enterprise Transformation. We enable clients to improve audience engagement, optimize content operations, drive subscriber growth, leverage AI-driven insights, and accelerate innovation across the media value chain.Our offerings span Digital Transformation, AI & Analytics, Cloud, Data Platforms, Content Supply Chain Modernization, Customer Experience, Advertising Technology, Platform Engineering, Cybersecurity, and Enterprise Transformation. We enable clients to improve audience engagement, optimize content operations, drive subscriber growth, leverage AI-driven insights, and accelerate innovation across the media value chain.Our offerings span Digital Transformation, AI & Analytics, Cloud, Data Platforms, Content Supply Chain Modernization, Customer Experience, Advertising Technology, Platform Engineering, Cybersecurity, and Enterprise Transformation. We enable clients to improve audience engagement, optimize content operations, drive subscriber growth, leverage AI-driven insights, and accelerate innovation across the media value chain.Through deep industry expertise and world-class global delivery capabilities, Infosys helps clients navigate disruption, create differentiated customer experiences, and build sustainable growth in the evolving Media & Entertainment landscape. [JD - EM Me...ertainment | Word]Through deep industry expertise and world-class global delivery capabilities, Infosys helps clients navigate disruption, create differentiated customer experiences, and build sustainable growth in the evolving Media & Entertainment landscape. [JD - EM Me...ertainment | Word]Through deep industry expertise and world-class global delivery capabilities, Infosys helps clients navigate disruption, create differentiated customer experiences, and build sustainable growth in the evolving Media & Entertainment landscape. [JD - EM Me...ertainment | Word]Through deep industry expertise and world-class global delivery capabilities, Infosys helps clients navigate disruption, create differentiated customer experiences, and build sustainable growth in the evolving Media & Entertainment landscape. [JD - EM Me...ertainment | Word]Through deep industry expertise and world-class global delivery capabilities, Infosys helps clients navigate disruption, create differentiated customer experiences, and build sustainable growth in the evolving Media & Entertainment landscape. [JD - EM Me...ertainment | Word][JD - EM Me...ertainment | Word]

Required Qualifications

Required QualificationsRequired QualificationsRequired QualificationsRequired Qualifications

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

• 11+ years of experience with strong sales, relationship management, account management, and business development experience.

11+ years of experience with strong sales, relationship management, account management, and business development experience.11+ years of experience with strong sales, relationship management, account management, and business development experience.11+ years of experience with strong sales, relationship management, account management, and business development experience.11+ years of experience with strong sales, relationship management, account management, and business development experience.11+ years of experience with strong sales, relationship management, account management, and business development experience.11+ years of experience with strong sales, relationship management, account management, and business development experience.

• Significant business development and project management experience.

Significant business development and project management experience.Significant business development and project management experience.Significant business development and project management experience.Significant business development and project management experience.Significant business development and project management experience.Significant business development and project management experience.

• Experience within the Media & Entertainment industry.

Experience within the Media & Entertainment industry.Experience within the Media & Entertainment industry.Experience within the Media & Entertainment industry.Experience within the Media & Entertainment industry.Experience within the Media & Entertainment industry.Experience within the Media & Entertainment industry.

• Track record of interacting and building relationships with C-level client contacts.

Track record of interacting and building relationships with C-level client contacts.Track record of interacting and building relationships with C-level client contacts.Track record of interacting and building relationships with C-level client contacts.Track record of interacting and building relationships with C-level client contacts.Track record of interacting and building relationships with C-level client contacts.Track record of interacting and building relationships with C-level client contacts.

• Hands-on experience with proposal creation and leading proposal presentations.

Hands-on experience with proposal creation and leading proposal presentations.Hands-on experience with proposal creation and leading proposal presentations.Hands-on experience with proposal creation and leading proposal presentations.Hands-on experience with proposal creation and leading proposal presentations.Hands-on experience with proposal creation and leading proposal presentations.Hands-on experience with proposal creation and leading proposal presentations.

• Strong leadership, interpersonal, communication, and presentation skills.

Strong leadership, interpersonal, communication, and presentation skills.Strong leadership, interpersonal, communication, and presentation skills.Strong leadership, interpersonal, communication, and presentation skills.Strong leadership, interpersonal, communication, and presentation skills.Strong leadership, interpersonal, communication, and presentation skills.Strong leadership, interpersonal, communication, and presentation skills.

• Wide variety of IT services, consulting, and digital transformation engagement experience.

Wide variety of IT services, consulting, and digital transformation engagement experience.Wide variety of IT services, consulting, and digital transformation engagement experience.Wide variety of IT services, consulting, and digital transformation engagement experience.Wide variety of IT services, consulting, and digital transformation engagement experience.Wide variety of IT services, consulting, and digital transformation engagement experience.Wide variety of IT services, consulting, and digital transformation engagement experience.

• Experience leading large-scale transformation, outsourcing, managed services, or consulting programs.

Experience leading large-scale transformation, outsourcing, managed services, or consulting programs.Experience leading large-scale transformation, outsourcing, managed services, or consulting programs.Experience leading large-scale transformation, outsourcing, managed services, or consulting programs.Experience leading large-scale transformation, outsourcing, managed services, or consulting programs.Experience leading large-scale transformation, outsourcing, managed services, or consulting programs.Experience leading large-scale transformation, outsourcing, managed services, or consulting programs.

• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications

Preferred QualificationsPreferred QualificationsPreferred QualificationsPreferred Qualifications

• Experience working with Media Networks, Broadcasters, Streaming/OTT Platforms, Studios, Publishers, Sports Media Organizations, Gaming Companies, or Digital Entertainment providers.

Experience working with Media Networks, Broadcasters, Streaming/OTT Platforms, Studios, Publishers, Sports Media Organizations, Gaming Companies, or Digital Entertainment providers.Experience working with Media Networks, Broadcasters, Streaming/OTT Platforms, Studios, Publishers, Sports Media Organizations, Gaming Companies, or Digital Entertainment providers.Experience working with Media Networks, Broadcasters, Streaming/OTT Platforms, Studios, Publishers, Sports Media Organizations, Gaming Companies, or Digital Entertainment providers.Experience working with Media Networks, Broadcasters, Streaming/OTT Platforms, Studios, Publishers, Sports Media Organizations, Gaming Companies, or Digital Entertainment providers.Experience working with Media Networks, Broadcasters, Streaming/OTT Platforms, Studios, Publishers, Sports Media Organizations, Gaming Companies, or Digital Entertainment providers.Experience working with Media Networks, Broadcasters, Streaming/OTT Platforms, Studios, Publishers, Sports Media Organizations, Gaming Companies, or Digital Entertainment providers.

• Knowledge of Media & Entertainment industry business models, technology trends, and competitive landscape.

Knowledge of Media & Entertainment industry business models, technology trends, and competitive landscape.Knowledge of Media & Entertainment industry business models, technology trends, and competitive landscape.Knowledge of Media & Entertainment industry business models, technology trends, and competitive landscape.Knowledge of Media & Entertainment industry business models, technology trends, and competitive landscape.Knowledge of Media & Entertainment industry business models, technology trends, and competitive landscape.Knowledge of Media & Entertainment industry business models, technology trends, and competitive landscape.

• Understanding of: Streaming & OTT PlatformsContent Supply Chain TransformationContent Management & DistributionRights ManagementAudience AnalyticsAdvertising & Ad-Tech PlatformsPersonalization & Customer ExperienceAI & Data-driven Media Operations

Understanding of:Understanding of:Understanding of:Understanding of:Understanding of:Understanding of:

• Streaming & OTT Platforms

Streaming & OTT PlatformsStreaming & OTT PlatformsStreaming & OTT PlatformsStreaming & OTT PlatformsStreaming & OTT PlatformsStreaming & OTT Platforms

• Content Supply Chain Transformation

Content Supply Chain TransformationContent Supply Chain TransformationContent Supply Chain TransformationContent Supply Chain TransformationContent Supply Chain TransformationContent Supply Chain Transformation

• Content Management & Distribution

Content Management & DistributionContent Management & DistributionContent Management & DistributionContent Management & DistributionContent Management & DistributionContent Management & Distribution

• Rights Management

Rights ManagementRights ManagementRights ManagementRights ManagementRights ManagementRights Management

• Audience Analytics

Audience AnalyticsAudience AnalyticsAudience AnalyticsAudience AnalyticsAudience AnalyticsAudience Analytics

• Advertising & Ad-Tech Platforms

Advertising & Ad-Tech PlatformsAdvertising & Ad-Tech PlatformsAdvertising & Ad-Tech PlatformsAdvertising & Ad-Tech PlatformsAdvertising & Ad-Tech PlatformsAdvertising & Ad-Tech Platforms

• Personalization & Customer Experience

Personalization & Customer ExperiencePersonalization & Customer ExperiencePersonalization & Customer ExperiencePersonalization & Customer ExperiencePersonalization & Customer ExperiencePersonalization & Customer Experience

• AI & Data-driven Media Operations

AI & Data-driven Media OperationsAI & Data-driven Media OperationsAI & Data-driven Media OperationsAI & Data-driven Media OperationsAI & Data-driven Media OperationsAI & Data-driven Media Operations

• Knowledge of industry-specific go-to-market solutions.

Knowledge of industry-specific go-to-market solutions.Knowledge of industry-specific go-to-market solutions.Knowledge of industry-specific go-to-market solutions.Knowledge of industry-specific go-to-market solutions.Knowledge of industry-specific go-to-market solutions.Knowledge of industry-specific go-to-market solutions.

• Good understanding of Media & Entertainment business drivers including subscriber growth, audience engagement, digital monetization, advertising transformation, and operational efficiency.

Good understanding of Media & Entertainment business drivers including subscriber growth, audience engagement, digital monetization, advertising transformation, and operational efficiency.Good understanding of Media & Entertainment business drivers including subscriber growth, audience engagement, digital monetization, advertising transformation, and operational efficiency.Good understanding of Media & Entertainment business drivers including subscriber growth, audience engagement, digital monetization, advertising transformation, and operational efficiency.Good understanding of Media & Entertainment business drivers including subscriber growth, audience engagement, digital monetization, advertising transformation, and operational efficiency.Good understanding of Media & Entertainment business drivers including subscriber growth, audience engagement, digital monetization, advertising transformation, and operational efficiency.Good understanding of Media & Entertainment business drivers including subscriber growth, audience engagement, digital monetization, advertising transformation, and operational efficiency.

• Global Delivery Model experience.

Global Delivery Model experience.Global Delivery Model experience.Global Delivery Model experience.Global Delivery Model experience.Global Delivery Model experience.Global Delivery Model experience.

• Experience managing large multi-location consulting and technology engagement teams.

Experience managing large multi-location consulting and technology engagement teams.Experience managing large multi-location consulting and technology engagement teams.Experience managing large multi-location consulting and technology engagement teams.Experience managing large multi-location consulting and technology engagement teams.Experience managing large multi-location consulting and technology engagement teams.Experience managing large multi-location consulting and technology engagement teams.

• Strong track record as an Account Manager or Client Partner in a rapidly growing strategic client relationship.

Strong track record as an Account Manager or Client Partner in a rapidly growing strategic client relationship.Strong track record as an Account Manager or Client Partner in a rapidly growing strategic client relationship.Strong track record as an Account Manager or Client Partner in a rapidly growing strategic client relationship.Strong track record as an Account Manager or Client Partner in a rapidly growing strategic client relationship.Strong track record as an Account Manager or Client Partner in a rapidly growing strategic client relationship.Strong track record as an Account Manager or Client Partner in a rapidly growing strategic client relationship.

• Experience selling and delivering Cloud, Data, AI, Digital Engineering, and Enterprise Transformation solutions.

Experience selling and delivering Cloud, Data, AI, Digital Engineering, and Enterprise Transformation solutions.Experience selling and delivering Cloud, Data, AI, Digital Engineering, and Enterprise Transformation solutions.Experience selling and delivering Cloud, Data, AI, Digital Engineering, and Enterprise Transformation solutions.Experience selling and delivering Cloud, Data, AI, Digital Engineering, and Enterprise Transformation solutions.Experience selling and delivering Cloud, Data, AI, Digital Engineering, and Enterprise Transformation solutions.Experience selling and delivering Cloud, Data, AI, Digital Engineering, and Enterprise Transformation solutions.

• MBA or equivalent business qualification preferred.

MBA or equivalent business qualification preferred.MBA or equivalent business qualification preferred.

Benefits

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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