Major Account Executive, Commerce (OMS) & Returns

JdaLondonfull time
ActiveVerified 39m ago

Job description

Primary Responsibilities

  • Serves as the point person to identify, prioritize, pursue and close expansion opportunities within new and existing customers

  • Develop effective and specific strategic account plans to ensure revenue target delivery and balanced growth

  • Manage sales pipeline, qualify opportunities, and move multiple transactions simultaneously through the sales pipeline

  • Develop executive relationships in new and existing customers, as well as relationships with internal teams for strong collaboration

  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

  • Coordinate internal resources (CSMs, Solution Consultants, Professional Services, etc.) to maximize customer value propositions and win deals

  • Gain knowledge of customer requirements and drive to value (value of counsel and expertise, value of solutions, value of implementation expertise)

  • Create business presentations that shape a winning narrative and effectively advance messaging

  • Actively understands each account’s strategic growth plans, technology strategy and the competitive landscape; review public information (e.g., new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the customer

  • Create & maintain actionable account plans to guide develop strategies and identify new business opportunities; lead account relationships, persona profiling, and sales cycles

  • Develop and deliver a comprehensive business plan to address customer's priorities and hurdles; use value justification, benchmarking and return-on-investment data to support decision process

  • Be proficient with a working knowledge and understanding across all Blue Yonder products and solutions

  • Negotiates contract terms on SaaS deals

  • Update Salesforce with timely updates and complete internal documents that share progress, risks, challenges and plan to win

Qualifications

  • Experience with enterprise software sales

  • Proven business acumen and revenue forecasting in an Account Management/ Sales Executive role

  • Proven ability to build and execute strategic customer roadmap

  • Demonstrated ability to successfully influence and negotiate commercial agreements

  • Experience using CRM software and MS Office

  • Knowledge of Supply Chain industry

  • Knowledge of Order Management Systems and/or Returns Management Systems

  • Bachelor's degree from an accredited college or university or relevant experience

  • English plus an additional European language preferred

Our Values


If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.