Job description
Location : 251 Chem. d'Alençon Boucherville, QC J4B 0G9
Schedule: Monday to Friday - Daytime
POSITION SUMMARY
RESPONSIBILITIES:
Talent Management
-As a part of the interviewing team, participates in the interviewing process and offers recommendations for quality hires
-Train, coach and mentor associates new to the functional rotation
Inventory Management
-Manage inventory levels via PartsNet
-Conducts tire inventory counts
-Orders, stocks and bar-codes parts
-Liaises with vendors as appropriate
-Audits fuel island tickets and resolves issues with appropriate stakeholder
Customer Experience Management
-Schedules time for customer PMs
-Educates new customers on the value of ongoing preventative maintenance
-Verifies that customers are receiving their PM schedules
-Interacts daily with customers to address scheduling, SOS activity, etc.
Service Department Management
-Reviews branch Maintenance Metrics
-Reviews and completes yard checks
-Walks floor to observe compliance with policies and procedures and corrects issues as appropriate
-Liaises with Rental and Sales as appropriate
-Schedules work assignments
Financial Management
-Tracks/coordinates repair orders and purchase orders for customer re-bills
-Contributes to the process of forecasting potential costs
-Identifies potential issues and resolves with appropriate stakeholder
Safety Management
-Walks the floor daily to observe/report safety issues
-Checks equipment and tools for defects and resolves issues with appropriate stakeholder
-Participates in monthly safety meetings
Rental Experience
-Works rental counter as assigned, using RentalNet
Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is committed to the principle of equity in employment.