Levata Careers - Desktop Support Technician

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Job description

Levata Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-07-01", "description": "

We are seeking a Desktop Support Technician to work as part of a team of IT professionals who provide in-house technical PC hardware and software support. They work with a variety of equipment and systems including desktops, laptops, network connectivity, and Windows software. In addition, they implement special projects which require researching new technology and solving complex problems.

What You'll Do

Assist personnel with PCs, servers, networks, printers, software, and phones
Package, test, deploy, update, and troubleshoot software
Create and maintain desktop images
Perform routine network and PC installation, and troubleshoot, maintain, and resolve any related problems
Setup new users in our systems
Remove/disable system access for departing employees
Analyze desktop hardware and software processes for efficiency and needs
Document processes and procedures
Coordinate upgrade of desktop equipment and software
Maintain ticketing system for prioritizing tasks
Escalate or delegate issues to other IT members if required
Be the primary point of contact for personnel with any IT question or task
Manage Active Directory and Exchange users and groups
Maintain phone system users, teams, and call flow logic
Grant/revoke access to various internal and external systems
Train personnel on how to best use the different systems and tools
Follow PCI compliance guidelines

What You'll Need

2+ years of IT experience
Technical experience working within:\u00A0 VOIP Phone Systems (Fuze preferred),\u00A0CRM/ERP (Netsuite preferred),\u00A0Automated Software Deployment,\u00A0Virtualization Technologies (VMware, VirtualBox, HyperV),\u00A0Windows Desktop and Server OS,\u00A0Active Directory,\u00A0O365 Exchange and Azure AD,\u00A0Microsoft Office 365,\u00A0DNS and DHCP, and\u00A0Ticketing Software (Zoho Preferred)\u00A0\u00A0
CompTIA, A+ or equivalent.
Problem analysis & resolution skills with the ability to logically progress troubleshooting and shift between and prioritize tasks
The ability to plan and organize work with a strong attention to detail
Exceptional oral and written communication skills
Ability to work independently as well as part of a team

Who You Are

We take our guiding values seriously.\u00A0 You should be someone who can:

take action. You respond quickly to customers and seek excellence in everything you do.\u00A0
build trust. You always act in a customer\u2019s best interest and do what you say you will do.
think BIG. You have an eye to the future and bring expertise and creativity into every interaction.
make it easy. You find ways to solve problems and bring clarity to complex challenges.
win together. You are inclusive and collaborate to delight the customer and deliver success together.

Who We Are\u200B\u00A0

Welcome to Levata, a hub of innovation and a community that thrives on values that set us apart. At Levata, we're not just about business; we're about accelerating success, prioritizing quality, and advancing excellence inside out. Dive into a world where action is a way of life. At Levata, we believe in taking decisive steps to propel business success. We are doers, creators, and innovators inspired by challenge and change. Our commitment to building trust is unwavering, and we see your potential as our priority.\u00A0\u00A0

Apply now and become part of a community that understands that great outcomes are the product of great collaboration. As partners in transformation, we work closely with our customers and teams to deliver extraordinary results. Everything we build, we build together.\u00A0

What We Offer\u200B\u00A0

Competitive compensation coupled with a\u00A0comprehensive benefits package including medical, dental, vision, life,\u00A0flexible spending, 401k, holidays, paid time off, parental leave and a pre-tax transit program.\u200B

Levata is proud to be an\u00A0Equal Opportunity Employer and all qualified applicants will receive consideration for\u00A0employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's\u00A0status, or any other protected characteristic.\u00A0 Please see\u00A0EEO is the Law.\u00A0\u200B\u00A0

If you have a disability or special need that requires an accommodation in the application process,\u00A0Click here\u00A0to request\u00A0assistance with\u00A0Request for Accommodation\u00A0in the subject line.\u200B\u00A0

\u00A0

", "hiringOrganization": "Levata", "employmentType": "Full-Time", "industry": "Information Technology", "identifier": "orfqAfwq", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Holland", "addressRegion": "Michigan", "addressCountry": "United States" } } ], "title": "Desktop Support Technician", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Desktop Support Technician Information Technology Holland, Michigan Apply Description We are seeking a Desktop Support Technician to work as part of a team of IT professionals who provide in-house technical PC hardware and software support. They work with a variety of equipment and systems including desktops, laptops, network connectivity, and Windows software. In addition, they implement special projects which require researching new technology and solving complex problems.What You'll DoAssist personnel with PCs, servers, networks, printers, software, and phonesPackage, test, deploy, update, and troubleshoot softwareCreate and maintain desktop imagesPerform routine network and PC installation, and troubleshoot, maintain, and resolve any related problemsSetup new users in our systemsRemove/disable system access for departing employeesAnalyze desktop hardware and software processes for efficiency and needsDocument processes and proceduresCoordinate upgrade of desktop equipment and softwareMaintain ticketing system for prioritizing tasksEscalate or delegate issues to other IT members if requiredBe the primary point of contact for personnel with any IT question or taskManage Active Directory and Exchange users and groupsMaintain phone system users, teams, and call flow logicGrant/revoke access to various internal and external systemsTrain personnel on how to best use the different systems and toolsFollow PCI compliance guidelinesWhat You'll Need2+ years of IT experienceTechnical experience working within: VOIP Phone Systems (Fuze preferred), CRM/ERP (Netsuite preferred), Automated Software Deployment, Virtualization Technologies (VMware, VirtualBox, HyperV), Windows Desktop and Server OS, Active Directory, O365 Exchange and Azure AD, Microsoft Office 365, DNS and DHCP, and Ticketing Software (Zoho Preferred) CompTIA, A+ or equivalent.Problem analysis & resolution skills with the ability to logically progress troubleshooting and shift between and prioritize tasksThe ability to plan and organize work with a strong attention to detailExceptional oral and written communication skillsAbility to work independently as well as part of a teamWho You AreWe take our guiding values seriously. You should be someone who can:take action. You respond quickly to customers and seek excellence in everything you do. build trust. You always act in a customer’s best interest and do what you say you will do.think BIG. You have an eye to the future and bring expertise and creativity into every interaction.make it easy. You find ways to solve problems and bring clarity to complex challenges.win together. You are inclusive and collaborate to delight the customer and deliver success together.Who We Are Welcome to Levata, a hub of innovation and a community that thrives on values that set us apart. At Levata, we're not just about business; we're about accelerating success, prioritizing quality, and advancing excellence inside out. Dive into a world where action is a way of life. At Levata, we believe in taking decisive steps to propel business success. We are doers, creators, and innovators inspired by challenge and change. Our commitment to building trust is unwavering, and we see your potential as our priority. Apply now and become part of a community that understands that great outcomes are the product of great collaboration. As partners in transformation, we work closely with our customers and teams to deliver extraordinary results. Everything we build, we build together. What We Offer Competitive compensation coupled with a comprehensive benefits package including medical, dental, vision, life, flexible spending, 401k, holidays, paid time off, parental leave and a pre-tax transit program.Levata is proud to be an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or any other protected characteristic. Please see EEO is the Law. If you have a disability or special need that requires an accommodation in the application process, Click here to request assistance with Request for Accommodation in the subject line. Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email Similar Jobs Field Support Technician Powered by Jobvite

Levata Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-07-01", "description": "

What You'll Do

Assist personnel with PCs, servers, networks, printers, software, and phones
Package, test, deploy, update, and troubleshoot software
Create and maintain desktop images
Perform routine network and PC installation, and troubleshoot, maintain, and resolve any related problems
Setup new users in our systems
Remove/disable system access for departing employees
Analyze desktop hardware and software processes for efficiency and needs
Document processes and procedures
Coordinate upgrade of desktop equipment and software
Maintain ticketing system for prioritizing tasks
Escalate or delegate issues to other IT members if required
Be the primary point of contact for personnel with any IT question or task
Manage Active Directory and Exchange users and groups
Maintain phone system users, teams, and call flow logic
Grant/revoke access to various internal and external systems
Train personnel on how to best use the different systems and tools
Follow PCI compliance guidelines

What You'll Need

2+ years of IT experience
Technical experience working within:\u00A0 VOIP Phone Systems (Fuze preferred),\u00A0CRM/ERP (Netsuite preferred),\u00A0Automated Software Deployment,\u00A0Virtualization Technologies (VMware, VirtualBox, HyperV),\u00A0Windows Desktop and Server OS,\u00A0Active Directory,\u00A0O365 Exchange and Azure AD,\u00A0Microsoft Office 365,\u00A0DNS and DHCP, and\u00A0Ticketing Software (Zoho Preferred)\u00A0\u00A0
CompTIA, A+ or equivalent.
Problem analysis & resolution skills with the ability to logically progress troubleshooting and shift between and prioritize tasks
The ability to plan and organize work with a strong attention to detail
Exceptional oral and written communication skills
Ability to work independently as well as part of a team

Who You Are

We take our guiding values seriously.\u00A0 You should be someone who can:

take action. You respond quickly to customers and seek excellence in everything you do.\u00A0
build trust. You always act in a customer\u2019s best interest and do what you say you will do.
think BIG. You have an eye to the future and bring expertise and creativity into every interaction.
make it easy. You find ways to solve problems and bring clarity to complex challenges.
win together. You are inclusive and collaborate to delight the customer and deliver success together.

Who We Are\u200B\u00A0

What We Offer\u200B\u00A0

\u00A0

Levata Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-07-01", "description": "

What You'll Do

Assist personnel with PCs, servers, networks, printers, software, and phones
Package, test, deploy, update, and troubleshoot software
Create and maintain desktop images
Perform routine network and PC installation, and troubleshoot, maintain, and resolve any related problems
Setup new users in our systems
Remove/disable system access for departing employees
Analyze desktop hardware and software processes for efficiency and needs
Document processes and procedures
Coordinate upgrade of desktop equipment and software
Maintain ticketing system for prioritizing tasks
Escalate or delegate issues to other IT members if required
Be the primary point of contact for personnel with any IT question or task
Manage Active Directory and Exchange users and groups
Maintain phone system users, teams, and call flow logic
Grant/revoke access to various internal and external systems
Train personnel on how to best use the different systems and tools
Follow PCI compliance guidelines

What You'll Need

2+ years of IT experience
Technical experience working within:\u00A0 VOIP Phone Systems (Fuze preferred),\u00A0CRM/ERP (Netsuite preferred),\u00A0Automated Software Deployment,\u00A0Virtualization Technologies (VMware, VirtualBox, HyperV),\u00A0Windows Desktop and Server OS,\u00A0Active Directory,\u00A0O365 Exchange and Azure AD,\u00A0Microsoft Office 365,\u00A0DNS and DHCP, and\u00A0Ticketing Software (Zoho Preferred)\u00A0\u00A0
CompTIA, A+ or equivalent.
Problem analysis & resolution skills with the ability to logically progress troubleshooting and shift between and prioritize tasks
The ability to plan and organize work with a strong attention to detail
Exceptional oral and written communication skills
Ability to work independently as well as part of a team

Who You Are

We take our guiding values seriously.\u00A0 You should be someone who can:

take action. You respond quickly to customers and seek excellence in everything you do.\u00A0
build trust. You always act in a customer\u2019s best interest and do what you say you will do.
think BIG. You have an eye to the future and bring expertise and creativity into every interaction.
make it easy. You find ways to solve problems and bring clarity to complex challenges.
win together. You are inclusive and collaborate to delight the customer and deliver success together.

Who We Are\u200B\u00A0

What We Offer\u200B\u00A0

\u00A0

{ "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-07-01", "description": "

What You'll Do

Assist personnel with PCs, servers, networks, printers, software, and phones
Package, test, deploy, update, and troubleshoot software
Create and maintain desktop images
Perform routine network and PC installation, and troubleshoot, maintain, and resolve any related problems
Setup new users in our systems
Remove/disable system access for departing employees
Analyze desktop hardware and software processes for efficiency and needs
Document processes and procedures
Coordinate upgrade of desktop equipment and software
Maintain ticketing system for prioritizing tasks
Escalate or delegate issues to other IT members if required
Be the primary point of contact for personnel with any IT question or task
Manage Active Directory and Exchange users and groups
Maintain phone system users, teams, and call flow logic
Grant/revoke access to various internal and external systems
Train personnel on how to best use the different systems and tools
Follow PCI compliance guidelines

What You'll Need

2+ years of IT experience
Technical experience working within:\u00A0 VOIP Phone Systems (Fuze preferred),\u00A0CRM/ERP (Netsuite preferred),\u00A0Automated Software Deployment,\u00A0Virtualization Technologies (VMware, VirtualBox, HyperV),\u00A0Windows Desktop and Server OS,\u00A0Active Directory,\u00A0O365 Exchange and Azure AD,\u00A0Microsoft Office 365,\u00A0DNS and DHCP, and\u00A0Ticketing Software (Zoho Preferred)\u00A0\u00A0
CompTIA, A+ or equivalent.
Problem analysis & resolution skills with the ability to logically progress troubleshooting and shift between and prioritize tasks
The ability to plan and organize work with a strong attention to detail
Exceptional oral and written communication skills
Ability to work independently as well as part of a team

Who You Are

We take our guiding values seriously.\u00A0 You should be someone who can:

take action. You respond quickly to customers and seek excellence in everything you do.\u00A0
build trust. You always act in a customer\u2019s best interest and do what you say you will do.
think BIG. You have an eye to the future and bring expertise and creativity into every interaction.
make it easy. You find ways to solve problems and bring clarity to complex challenges.
win together. You are inclusive and collaborate to delight the customer and deliver success together.

Who We Are\u200B\u00A0

What We Offer\u200B\u00A0

\u00A0

Desktop Support Technician

Information Technology Holland, Michigan