Learning Design Lead (Capetown/Johannesburg/Nairobi)

AMI is looking for an ambitious and talented Learning Design Lead to manage the day-to-day operations of the Learning Design team, ensuring high–quality LD output, a well-functioning team, and the smooth operationalisation of the learning strategy. This role is primarily a people management and operational role, with meaningful strategic contribution to the broader learning function. The Learning Design lead reports to the Head of Learning and will work in close partnership with the Facilitation & Coaching Lead. The role supports the Head of Learning’s focus on learning strategy, AI-enablement, and building AMI’s learning infrastructure at scale.People ManagementLine manage a team of 5 Learning Designers, including regular 1:1s, performance management, and development conversations.Invest in and sustain team culture, morale, and a high standard of professional practice.Support LDs in navigating complex projects, creative challenges, and cross-functional relationships.Quality AssuranceOwn and uphold AMI’s learning design standards across all LD output.Conduct spot checks on learning design deliverables; ensure peer review processes are functioning well.Identify and address quality gaps; establish new standards where needed.Operational LeadershipManage capacity across the LD team: tracking workload and flagging pressure points.Own the operationalisation of learning design processes and frameworks developed with and by the Head of Learning.Maintain and improve LD workflows, documentation, and ways of working.Strategic ContributionContribute as a thought partner to the Head of Learning on learning strategy, programme design, and innovation.Provide LD-informed insight and challenge to strategic decisions, including AMI’s adoption of AI-enabled production modalities and learning models. Requirements7+ years in learning — design, facilitation, strategy, or related — with meaningful hands-on instructional design practice3+ years leading a team, including people management and quality assuranceExperience in management, leadership, or entrepreneurship learning in an African contextExposure to or active experimentation with AI tools in a learning or professional contextUndergraduate degree required — Master's would be an assetExperience working across more than one function or industry is a plusDeep knowledge of adult learning theory and its application in blended learning contextsStrong people instincts — able to build trust, give honest feedback, and manage performance with careConfident and direct without being dismissive; willing to challenge and be challengedHighly attentive to detail in learning design quality, process integrity, and communicationSelf-directed and proactive — does not wait to be told what to doCurious about AI and its implications for learning design; actively experimenting or open to doing soSolid interpersonal and written communication skills; comfortable in cross-functional environments.BenefitsWhy join usA high-impact, diverse and ambitious team with common values: Be the best: We work really hard, are proud of what we do, and love delighting our clients with quality.Own it: We step up to the task, never pass the buck and hold ourselves accountable for delivering results.Push the limits: We ask why, embrace failure and try new things. We never settle.Do what’s right: We act with integrity, confront dishonesty, treat people fairly and strive to contribute to the greater goodAlways care: We don’t have ego – it’s always ‘team before me’. We are kind, we celebrate each other’s success, and we care enough to give honest feedback.A dynamic office & team life:Brand new offices in Westlands, NairobiMonthly team social events and yearly offsiteRegular learning and coaching opportunitiesA hybrid working modelAMI is looking for an ambitious and talented Learning Design Lead to manage the day-to-day operations of the Learning Design team, ensuring high–quality LD output, a well-functioning team, and the smooth operationalisation of the learning strategy. This role is primarily a people management and operational role, with meaningful strategic contribution to the broader learning function. The Learning Design lead reports to the Head of Learning and will work in close partnership with the Facilitation & Coaching Lead. The role supports the Head of Learning’s focus on learning strategy, AI-enablement, and building AMI’s learning infrastructure at scale.People ManagementLine manage a team of 5 Learning Designers, including regular 1:1s, performance management, and development conversations.Invest in and sustain team culture, morale, and a high standard of professional practice.Support LDs in navigating complex projects, creative challenges, and cross-functional relationships.Quality AssuranceOwn and uphold AMI’s learning design standards across all LD output.Conduct spot checks on learning design deliverables; ensure peer review processes are functioning well.Identify and address quality gaps; establish new standards where needed.Operational LeadershipManage capacity across the LD team: tracking workload and flagging pressure points.Own the operationalisation of learning design processes and frameworks developed with and by the Head of Learning.Maintain and improve LD workflows, documentation, and ways of working.Strategic ContributionContribute as a thought partner to the Head of Learning on learning strategy, programme design, and innovation.Provide LD-informed insight and challenge to strategic decisions, including AMI’s adoption of AI-enabled production modalities and learning models.AMI is looking for an ambitious and talented Learning Design Lead to manage the day-to-day operations of the Learning Design team, ensuring high–quality LD output, a well-functioning team, and the smooth operationalisation of the learning strategy. This role is primarily a people management and operational role, with meaningful strategic contribution to the broader learning function. The Learning Design lead reports to the Head of Learning and will work in close partnership with the Facilitation & Coaching Lead. The role supports the Head of Learning’s focus on learning strategy, AI-enablement, and building AMI’s learning infrastructure at scale.People ManagementLine manage a team of 5 Learning Designers, including regular 1:1s, performance management, and development conversations.Invest in and sustain team culture, morale, and a high standard of professional practice.Support LDs in navigating complex projects, creative challenges, and cross-functional relationships.Quality AssuranceOwn and uphold AMI’s learning design standards across all LD output.Conduct spot checks on learning design deliverables; ensure peer review processes are functioning well.Identify and address quality gaps; establish new standards where needed.Operational LeadershipManage capacity across the LD team: tracking workload and flagging pressure points.Own the operationalisation of learning design processes and frameworks developed with and by the Head of Learning.Maintain and improve LD workflows, documentation, and ways of working.Strategic ContributionContribute as a thought partner to the Head of Learning on learning strategy, programme design, and innovation.Provide LD-informed insight and challenge to strategic decisions, including AMI’s adoption of AI-enabled production modalities and learning models.

AMI is looking for an ambitious and talented Learning Design Lead to manage the day-to-day operations of the Learning Design team, ensuring high–quality LD output, a well-functioning team, and the smooth operationalisation of the learning strategy. This role is primarily a people management and operational role, with meaningful strategic contribution to the broader learning function.

AMI is looking for an ambitious and talented Learning Design Lead to manage the day-to-day operations of the Learning Design team, ensuring high–quality LD output, a well-functioning team, and the smooth operationalisation of the learning strategy. This role is primarily a people management and operational role, with meaningful strategic contribution to the broader learning function.AMI is looking for an ambitious and talented Learning Design Lead to manage the day-to-day operations of the Learning Design team, ensuring high–quality LD output, a well-functioning team, and the smooth operationalisation of the learning strategy. This role is primarily a people management and operational role, with meaningful strategic contribution to the broader learning function.AMI is looking for an ambitious and talentedAMI is looking for an ambitious and talentedLearning Design LeadLearning Design LeadLearning Design Leadto manage the day-to-day operations of the Learning Design team, ensuring high–quality LD output, a well-functioning team, and the smooth operationalisation of the learning strategy. This role is primarily a people management and operational role, with meaningful strategic contribution to the broader learning function.to manage the day-to-day operations of the Learning Design team, ensuring high–quality LD output, a well-functioning team, and the smooth operationalisation of the learning strategy. This role is primarily a people management and operational role, with meaningful strategic contribution to the broader learning function.

The Learning Design lead reports to the Head of Learning and will work in close partnership with the Facilitation & Coaching Lead. The role supports the Head of Learning’s focus on learning strategy, AI-enablement, and building AMI’s learning infrastructure at scale.

The Learning Design lead reports to the Head of Learning and will work in close partnership with the Facilitation & Coaching Lead. The role supports the Head of Learning’s focus on learning strategy, AI-enablement, and building AMI’s learning infrastructure at scale.The Learning Design lead reports to the Head of Learning and will work in close partnership with the Facilitation & Coaching Lead. The role supports the Head of Learning’s focus on learning strategy, AI-enablement, and building AMI’s learning infrastructure at scale.The Learning Design lead reports to the Head of Learning and will work in close partnership with the Facilitation & Coaching Lead. The role supports the Head of Learning’s focus on learning strategy, AI-enablement, and building AMI’s learning infrastructure at scale.The Learning Design lead reports to the Head of Learning and will work in close partnership with the Facilitation & Coaching Lead. The role supports the Head of Learning’s focus on learning strategy, AI-enablement, and building AMI’s learning infrastructure at scale.

People Management

People ManagementPeople ManagementPeople ManagementPeople ManagementPeople Management

• Line manage a team of 5 Learning Designers, including regular 1:1s, performance management, and development conversations.

Line manage a team of 5 Learning Designers, including regular 1:1s, performance management, and development conversations.

Line manage a team of 5 Learning Designers, including regular 1:1s, performance management, and development conversations.Line manage a team of 5 Learning Designers, including regular 1:1s, performance management, and development conversations.Line manage a team of 5 Learning Designers, including regular 1:1s, performance management, and development conversations.Line manage a team of 5 Learning Designers, including regular 1:1s, performance management, and development conversations.

• Invest in and sustain team culture, morale, and a high standard of professional practice.

Invest in and sustain team culture, morale, and a high standard of professional practice.

Invest in and sustain team culture, morale, and a high standard of professional practice.Invest in and sustain team culture, morale, and a high standard of professional practice.Invest in and sustain team culture, morale, and a high standard of professional practice.Invest in and sustain team culture, morale, and a high standard of professional practice.

• Support LDs in navigating complex projects, creative challenges, and cross-functional relationships.

Support LDs in navigating complex projects, creative challenges, and cross-functional relationships.

Support LDs in navigating complex projects, creative challenges, and cross-functional relationships.Support LDs in navigating complex projects, creative challenges, and cross-functional relationships.Support LDs in navigating complex projects, creative challenges, and cross-functional relationships.Support LDs in navigating complex projects, creative challenges, and cross-functional relationships.

Quality Assurance

Quality AssuranceQuality AssuranceQuality AssuranceQuality AssuranceQuality Assurance

• Own and uphold AMI’s learning design standards across all LD output.

Own and uphold AMI’s learning design standards across all LD output.

Own and uphold AMI’s learning design standards across all LD output.Own and uphold AMI’s learning design standards across all LD output.Own and uphold AMI’s learning design standards across all LD output.Own and uphold AMI’s learning design standards across all LD output.

• Conduct spot checks on learning design deliverables; ensure peer review processes are functioning well.

Conduct spot checks on learning design deliverables; ensure peer review processes are functioning well.

Conduct spot checks on learning design deliverables; ensure peer review processes are functioning well.Conduct spot checks on learning design deliverables; ensure peer review processes are functioning well.Conduct spot checks on learning design deliverables; ensure peer review processes are functioning well.Conduct spot checks on learning design deliverables; ensure peer review processes are functioning well.

• Identify and address quality gaps; establish new standards where needed.

Identify and address quality gaps; establish new standards where needed.

Identify and address quality gaps; establish new standards where needed.Identify and address quality gaps; establish new standards where needed.Identify and address quality gaps; establish new standards where needed.Identify and address quality gaps; establish new standards where needed.

Operational Leadership

Operational LeadershipOperational LeadershipOperational LeadershipOperational LeadershipOperational Leadership

• Manage capacity across the LD team: tracking workload and flagging pressure points.

Manage capacity across the LD team: tracking workload and flagging pressure points.

Manage capacity across the LD team: tracking workload and flagging pressure points.Manage capacity across the LD team: tracking workload and flagging pressure points.Manage capacity across the LD team: tracking workload and flagging pressure points.Manage capacity across the LD team: tracking workload and flagging pressure points.

• Own the operationalisation of learning design processes and frameworks developed with and by the Head of Learning.

Own the operationalisation of learning design processes and frameworks developed with and by the Head of Learning.

Own the operationalisation of learning design processes and frameworks developed with and by the Head of Learning.Own the operationalisation of learning design processes and frameworks developed with and by the Head of Learning.Own the operationalisation of learning design processes and frameworks developed with and by the Head of Learning.Own the operationalisation of learning design processes and frameworks developed with and by the Head of Learning.

• Maintain and improve LD workflows, documentation, and ways of working.

Maintain and improve LD workflows, documentation, and ways of working.

Maintain and improve LD workflows, documentation, and ways of working.Maintain and improve LD workflows, documentation, and ways of working.Maintain and improve LD workflows, documentation, and ways of working.Maintain and improve LD workflows, documentation, and ways of working.

Strategic Contribution

Strategic ContributionStrategic ContributionStrategic ContributionStrategic ContributionStrategic Contribution

• Contribute as a thought partner to the Head of Learning on learning strategy, programme design, and innovation.

Contribute as a thought partner to the Head of Learning on learning strategy, programme design, and innovation.

Contribute as a thought partner to the Head of Learning on learning strategy, programme design, and innovation.Contribute as a thought partner to the Head of Learning on learning strategy, programme design, and innovation.Contribute as a thought partner to the Head of Learning on learning strategy, programme design, and innovation.Contribute as a thought partner to the Head of Learning on learning strategy, programme design, and innovation.

• Provide LD-informed insight and challenge to strategic decisions, including AMI’s adoption of AI-enabled production modalities and learning models.

Provide LD-informed insight and challenge to strategic decisions, including AMI’s adoption of AI-enabled production modalities and learning models.

Provide LD-informed insight and challenge to strategic decisions, including AMI’s adoption of AI-enabled production modalities and learning models.Provide LD-informed insight and challenge to strategic decisions, including AMI’s adoption of AI-enabled production modalities and learning models.Provide LD-informed insight and challenge to strategic decisions, including AMI’s adoption of AI-enabled production modalities and learning models.Provide LD-informed insight and challenge to strategic decisions, including AMI’s adoption of AI-enabled production modalities and learning models.