Lead Business Intelligence Specialist

Join our Business Intelligence team as a Lead Business Intelligence Specialist and play a key role in delivering and maintaining high-quality Business Intelligence solutions for use across Business Services and COO. This is a specialist, hands-on role where you’ll combine strong BI expertise with technical guidance, governance and delivery skills to support effective reporting, analytics and insight-led decision making.

Working closely with business SMEs, metric or control owners and report producers, you’ll provide practical BI guidance and help translate business, regulatory and operational requirements into clear, deliverable reporting and analytics solutions. You’ll support effective prioritisation within agreed governance and delivery processes, ensuring work is focused on business value and delivered to a high standard.

You’ll design, develop and assure BI solutions using Power BI and wider Power Platform capabilities such as Power Apps and Power Automate, working with data platforms and established governance standards to ensure outputs are robust, reusable and aligned to business needs. You’ll also help stakeholders understand BI options, dependencies and implications so that solutions are sustainable and fit for enterprise consumption.

You’ll help maximise the value of data and BI solutions by promoting consistent standards, supporting adoption and improving the way reporting platforms are used across the organisation. You’ll also help make data preparation and reporting workflows more efficient by using automation and standardisation to reduce manual effort, improve consistency, strengthen controls and support scalable reporting. Through clear communication and data storytelling, you’ll help business users make better informed decisions while supporting regulatory and organisational objectives.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our Swindon office.

If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.

If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata

• Private medical insurance

• A highly competitive pension to help you build a strong foundation for retirement

• Access to an annual performance-related bonus

• Training and development to help you progress your career

• A great selection of additional benefits through our salary sacrifice scheme

• Life assurance to provide peace of mind for you and your loved ones in the event of your death

• Wellhub – access to a range of free and paid options for health and wellness

• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

The hiring manager for this role is Elaine Outlaw, and the main recruitment contact is Nathan Richens.

What you’ll be doing

A typical day involves working closely with a range of stakeholders to understand reporting, analytics and information needs, and translating these into clear, deliverable BI solutions. You’ll provide expert BI guidance, help shape requirements and ensure solutions are designed in line with agreed governance, quality and delivery standards. You’ll work iteratively with stakeholders and colleagues to refine solutions and deliver value early where appropriate.

You’ll lead the delivery and maintenance of BI solutions that meet business, regulatory, operational and BAU needs. This may include designing reports, reviewing outputs, applying quality and governance standards, and helping ensure changes to existing BI solutions are understood, documented and delivered in a controlled and consistent way.

You’ll contribute to BI guidance, good practice and consistent delivery across the team, sharing knowledge with colleagues and helping improve quality, collaboration and customer-focused delivery. You’ll also drive continual improvement in BI processes, data quality, reporting standards and controls, helping ensure solutions are consistent, reusable and well controlled.

You’ll keep the customer and colleague experience in mind by ensuring BI solutions are clear, reliable and easy to use. You’ll work in a way that supports regulatory and organisational objectives while helping stakeholders make informed, insight-led decisions.

About you

Essential skills and experience:

• Significant experience designing, developing and delivering BI or reporting solutions using Power BI, including data modelling, DAX and performance optimisation.
• Experience using Power Platform capabilities, such as Power Apps and Power Automate, to support scalable solutions, automation, standardisation and process improvement in reporting workflows.
• Good understanding of modern data platforms, such as Databricks, Lakehouse or cloud-based data environments, and the end-to-end data lifecycle, including requirements, data preparation, modelling, reporting, analytics and solution design.
• Experience engaging with business SMEs, metric or control owners and report producers to understand business needs, shape requirements and provide BI guidance that supports effective reporting and analytics outcomes.
• Proven ability to apply quality assurance, governance standards and good practice to ensure BI outputs are robust, consistent and fit for purpose.
• Strong communication skills, with the ability to explain data, reporting concepts and insights clearly to technical and non-technical audiences.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.