LEAD

• Lead, motivate, and support team members to achieve performance objectives and maintain high standards of quality and service.
• Coordinate daily activities, delegate assignments, and monitor workflow to ensure operational efficiency.
• Provide training, coaching, and ongoing development to team members.
• Serve as a subject matter expert and resource for employees, resolving issues and answering questions as they arise.
• Monitor productivity, performance, and compliance with company policies and procedures.
• Communicate effectively with management regarding team performance, challenges, and opportunities for improvement.
• Promote a culture of teamwork, accountability, safety, and continuous improvement.
• Assist with staffing, scheduling, onboarding, and performance management activities as needed.
• Identify process improvements and implement solutions to enhance operational effectiveness.
• Ensure exceptional customer service and professional representation of the organization.

Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• Proven leadership experience in a team-oriented environment.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to prioritize tasks, manage competing demands, and make sound decisions.
• Proficiency with Microsoft Office Suite and other relevant business systems.
• Ability to work independently while fostering collaboration among team members.

Core Competencies

• Leadership and Team Development
• Operational Excellence
• Communication and Collaboration
• Problem Solving and Decision Making
• Customer Focus
• Accountability and Results Orientation

• Lead, motivate, and support team members to achieve performance objectives and maintain high standards of quality and service.
• Coordinate daily activities, delegate assignments, and monitor workflow to ensure operational efficiency.
• Provide training, coaching, and ongoing development to team members.
• Serve as a subject matter expert and resource for employees, resolving issues and answering questions as they arise.
• Monitor productivity, performance, and compliance with company policies and procedures.
• Communicate effectively with management regarding team performance, challenges, and opportunities for improvement.
• Promote a culture of teamwork, accountability, safety, and continuous improvement.
• Assist with staffing, scheduling, onboarding, and performance management activities as needed.
• Identify process improvements and implement solutions to enhance operational effectiveness.
• Ensure exceptional customer service and professional representation of the organization.