Job Description The Student Worker, Customer Support provides customer support by proactively monitoring ArcBest shipments and quickly resolving problems as they arise. Responsibilities Communicate shipment status to both internal and external customers.Find, recommend, and implement solutions to problems.Operate office machines, such as photocopiers, facsimile machines, voice mail systems, and personal computers.Type, format, proofread, and edit correspondence and other documents using computers.Other duties and projects, as assigned. Requirements Education:Pursuing Bachelor's Degree, requiredExperience:No prior experience necessaryComputer Skills:Basic competence in phone skills, listening, and computer programs like Microsoft Office Outlook.Competencies:Active LearningFlexibility and AdaptabilityInitiativeInterpersonal RelationshipsManaging Multiple PrioritiesProblem Solving Other Details Work Hours:This is a part time position that will average fewer than 30 hours per week. Work hours generally fall between 8:00 am - 5:00 pm with occasional irregular hours depending on workload.Travel Requirements:Minimal (0%-25%)Compensation:This is an hourly position paid biweekly. About UsArcBest is a multibillion-dollar integrated logistics company that's helped businesses build better supply chains for over a century. With 14,000+ employees across 230 campuses and service centers, we connect owned assets, a broad brokerage network and innovative technology to deliver end-to-end supply chain solutions for customers around the world.