Jackson Family Wines Careers - Lead Estate Host - La Crema Winery

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Learn More About Jackson Family Wines Current Openings { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-07-29", "description": "

POSITION SUMMARY:\u202F\u00A0

\u00A0

La Crema is a multigenerational, family-owned estate that produces wines with authenticity and exceptional pedigree.\u00A0 We are searching for a dynamic wine sales professional possessing the ability to work in a fast-paced environment focusing on curating exceptional experiences and providing best-in-class customer service.\u202F Applicants must be effective self-starters, confident in their ability to sell premium wine, and work in a team-oriented environment.\u202F This position is responsible for training the Estate Hosts, providing memorable experiences for our guests, developing new relationships with clients in-person, via phone and through email outreach.\u00A0 Our team respects, celebrates, and takes pride in each other\u2019s differences, we nurture a culture that embraces fairness, acceptance and belonging.\u00A0 Come join our preeminent group of passionate, trusted, and respected wine industry professionals!\u00A0

\u00A0

ESSENTIAL FUNCTIONS/DUTIES:\u00A0

• Curates and maximizes in-person experiences and outbound sales campaigns to meet or exceed monthly/annual sales targets.\u202F\u202F\u00A0Strengthens preexisting member and collector relationships, while establishing new relationships via phone and email.\u202F\u202F\u00A0
• Assists in phone and email outreach during Club shipments and new wine releases.\u202F\u202F\u00A0
• Develops referral partners through business development activities to drive sales and awareness for the property.\u202F\u202F\u00A0
• Assists in hospitality events, calls, and digital communications in a manner that is well organized and consistent with winery expectations.\u202F\u202F\u00A0
• Supports other team members with training on wines and process to ensure efficient and cohesive customer service.\u202F\u202F\u00A0
• Effectively resolves customer conflict directly, or by knowing how and when to refer customers to the Estate Manager tasting room management.\u00A0
• Accurately handles routine purchasing transactions, which include operating cash register and accounting of daily sales.
• Opens and closes business day, acting as a Tasting Room Supervisor when needed.\u00A0
• Supports trade hospitality events as needed, and other duties as assigned.\u00A0

\u00A0

\u202F\u202F\u202F\u00A0

REQUIREMENTS:\u202F\u202F\u00A0

• 2+ years related experience preferred\u202Fin sales, customer service or hospitality.\u202F\u00A0
• Knowledge of wines and ability to tell the story that promotes loyalty and sales.\u202F\u00A0
• Able to work a flexible schedule\u202Fincluding weekends.\u202F
• Must be at least 21 years old
• Competency in Microsoft Office, including Excel, Word,\u202Fand Outlook.\u00A0
• Outstanding ability in customer service and working with the public.\u00A0\u00A0
• Commitment to excellence, high standards and working effectively with a team.\u202F\u202F\u202F\u00A0
• Strong organizational, problem-solving,\u202Fmulti-tasking\u202Fand analytical skills.\u202F\u202F\u202F\u00A0
• Flexibility and ability to manage changing priorities with enthusiasm.\u202F\u202F\u202F\u00A0
• Must be fluent in English.\u00A0
• Able to stand and walk for long periods of time\u202Fand\u202Flift up to 50 pounds repeatedly.\u202F\u202F\u00A0

WAGE TRANSPARENCY: The base pay for this role ranges from $21.91 - $24.98\u00A0per hour. Compensation will be determined by candidate experience, skills, and location.\u00A0\u00A0\u00A0\u00A0\u00A0

\u00A0

BENEFITS:\u00A0

• Health Benefits \u2013 Medical, Dental, Vision, Disability & Life insurance\u00A0
• 401k with employer match\u00A0
• Generous time off including vacation, holidays, and paid health time\u00A0
• Paid volunteer time \u00A0
• Learning & Development opportunities\u00A0
• Modern Health virtual mental health & coaching visits\u00A0
• Wine discounts!\u00A0

\u00A0\u00A0\u00A0\u00A0

Jackson Family Wines is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are based on merit and business needs.

", "hiringOrganization": { "@type": "Organization", "name": "Jackson Family Wines", "logo": "https:\/\/app.jobvite.com\/logo\/su3220_JFWLogo2018Primarynewfinalblack002_1536865626707_Subsidiary.png" }, "employmentType": "Regular Full Time (RFT) Replacement", "industry": "Direct To Consumer (DTC)", "identifier": "orfzAfwz", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Windsor", "addressRegion": "California", "addressCountry": "United States" } } ], "title": "Lead Estate Host - La Crema Winery", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Lead Estate Host - La Crema Winery Direct To Consumer (DTC) Windsor, California Apply Description Position at Jackson Family Wines POSITION SUMMARY: La Crema is a multigenerational, family-owned estate that produces wines with authenticity and exceptional pedigree. We are searching for a dynamic wine sales professional possessing the ability to work in a fast-paced environment focusing on curating exceptional experiences and providing best-in-class customer service. Applicants must be effective self-starters, confident in their ability to sell premium wine, and work in a team-oriented environment. This position is responsible for training the Estate Hosts, providing memorable experiences for our guests, developing new relationships with clients in-person, via phone and through email outreach. Our team respects, celebrates, and takes pride in each other’s differences, we nurture a culture that embraces fairness, acceptance and belonging. Come join our preeminent group of passionate, trusted, and respected wine industry professionals! ESSENTIAL FUNCTIONS/DUTIES: Curates and maximizes in-person experiences and outbound sales campaigns to meet or exceed monthly/annual sales targets. Strengthens preexisting member and collector relationships, while establishing new relationships via phone and email. Assists in phone and email outreach during Club shipments and new wine releases. Develops referral partners through business development activities to drive sales and awareness for the property. Assists in hospitality events, calls, and digital communications in a manner that is well organized and consistent with winery expectations. Supports other team members with training on wines and process to ensure efficient and cohesive customer service. Effectively resolves customer conflict directly, or by knowing how and when to refer customers to the Estate Manager tasting room management. Accurately handles routine purchasing transactions, which include operating cash register and accounting of daily sales.Opens and closes business day, acting as a Tasting Room Supervisor when needed. Supports trade hospitality events as needed, and other duties as assigned. REQUIREMENTS: 2+ years related experience preferred in sales, customer service or hospitality. Knowledge of wines and ability to tell the story that promotes loyalty and sales. Able to work a flexible schedule including weekends. Must be at least 21 years oldCompetency in Microsoft Office, including Excel, Word, and Outlook. Outstanding ability in customer service and working with the public. Commitment to excellence, high standards and working effectively with a team. Strong organizational, problem-solving, multi-tasking and analytical skills. Flexibility and ability to manage changing priorities with enthusiasm. Must be fluent in English. Able to stand and walk for long periods of time and lift up to 50 pounds repeatedly. WAGE TRANSPARENCY: The base pay for this role ranges from $21.91 - $24.98 per hour. Compensation will be determined by candidate experience, skills, and location. BENEFITS: Health Benefits – Medical, Dental, Vision, Disability & Life insurance 401k with employer match Generous time off including vacation, holidays, and paid health time Paid volunteer time Learning & Development opportunities Modern Health virtual mental health & coaching visits Wine discounts! Jackson Family Wines is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are based on merit and business needs. Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email Powered by Jobvite Contact Terms Privacy Charitable Donations Media Trade Learn More © document.write(new Date().getFullYear())2026 Jackson Family Wines, Santa Rosa, CA

Learn More About Jackson Family Wines Current Openings { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-07-29", "description": "

POSITION SUMMARY:\u202F\u00A0

\u00A0

La Crema is a multigenerational, family-owned estate that produces wines with authenticity and exceptional pedigree.\u00A0 We are searching for a dynamic wine sales professional possessing the ability to work in a fast-paced environment focusing on curating exceptional experiences and providing best-in-class customer service.\u202F Applicants must be effective self-starters, confident in their ability to sell premium wine, and work in a team-oriented environment.\u202F This position is responsible for training the Estate Hosts, providing memorable experiences for our guests, developing new relationships with clients in-person, via phone and through email outreach.\u00A0 Our team respects, celebrates, and takes pride in each other\u2019s differences, we nurture a culture that embraces fairness, acceptance and belonging.\u00A0 Come join our preeminent group of passionate, trusted, and respected wine industry professionals!\u00A0

\u00A0

ESSENTIAL FUNCTIONS/DUTIES:\u00A0

• Curates and maximizes in-person experiences and outbound sales campaigns to meet or exceed monthly/annual sales targets.\u202F\u202F\u00A0Strengthens preexisting member and collector relationships, while establishing new relationships via phone and email.\u202F\u202F\u00A0
• Assists in phone and email outreach during Club shipments and new wine releases.\u202F\u202F\u00A0
• Develops referral partners through business development activities to drive sales and awareness for the property.\u202F\u202F\u00A0
• Assists in hospitality events, calls, and digital communications in a manner that is well organized and consistent with winery expectations.\u202F\u202F\u00A0
• Supports other team members with training on wines and process to ensure efficient and cohesive customer service.\u202F\u202F\u00A0
• Effectively resolves customer conflict directly, or by knowing how and when to refer customers to the Estate Manager tasting room management.\u00A0
• Accurately handles routine purchasing transactions, which include operating cash register and accounting of daily sales.
• Opens and closes business day, acting as a Tasting Room Supervisor when needed.\u00A0
• Supports trade hospitality events as needed, and other duties as assigned.\u00A0

\u00A0

\u202F\u202F\u202F\u00A0

REQUIREMENTS:\u202F\u202F\u00A0

• 2+ years related experience preferred\u202Fin sales, customer service or hospitality.\u202F\u00A0
• Knowledge of wines and ability to tell the story that promotes loyalty and sales.\u202F\u00A0
• Able to work a flexible schedule\u202Fincluding weekends.\u202F
• Must be at least 21 years old
• Competency in Microsoft Office, including Excel, Word,\u202Fand Outlook.\u00A0
• Outstanding ability in customer service and working with the public.\u00A0\u00A0
• Commitment to excellence, high standards and working effectively with a team.\u202F\u202F\u202F\u00A0
• Strong organizational, problem-solving,\u202Fmulti-tasking\u202Fand analytical skills.\u202F\u202F\u202F\u00A0
• Flexibility and ability to manage changing priorities with enthusiasm.\u202F\u202F\u202F\u00A0
• Must be fluent in English.\u00A0
• Able to stand and walk for long periods of time\u202Fand\u202Flift up to 50 pounds repeatedly.\u202F\u202F\u00A0

WAGE TRANSPARENCY: The base pay for this role ranges from $21.91 - $24.98\u00A0per hour. Compensation will be determined by candidate experience, skills, and location.\u00A0\u00A0\u00A0\u00A0\u00A0

\u00A0

BENEFITS:\u00A0

• Health Benefits \u2013 Medical, Dental, Vision, Disability & Life insurance\u00A0
• 401k with employer match\u00A0
• Generous time off including vacation, holidays, and paid health time\u00A0
• Paid volunteer time \u00A0
• Learning & Development opportunities\u00A0
• Modern Health virtual mental health & coaching visits\u00A0
• Wine discounts!\u00A0

\u00A0\u00A0\u00A0\u00A0

Jackson Family Wines is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are based on merit and business needs.

", "hiringOrganization": { "@type": "Organization", "name": "Jackson Family Wines", "logo": "https:\/\/app.jobvite.com\/logo\/su3220_JFWLogo2018Primarynewfinalblack002_1536865626707_Subsidiary.png" }, "employmentType": "Regular Full Time (RFT) Replacement", "industry": "Direct To Consumer (DTC)", "identifier": "orfzAfwz", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Windsor", "addressRegion": "California", "addressCountry": "United States" } } ], "title": "Lead Estate Host - La Crema Winery", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Lead Estate Host - La Crema Winery Direct To Consumer (DTC) Windsor, California Apply Description Position at Jackson Family Wines POSITION SUMMARY: La Crema is a multigenerational, family-owned estate that produces wines with authenticity and exceptional pedigree. We are searching for a dynamic wine sales professional possessing the ability to work in a fast-paced environment focusing on curating exceptional experiences and providing best-in-class customer service. Applicants must be effective self-starters, confident in their ability to sell premium wine, and work in a team-oriented environment. This position is responsible for training the Estate Hosts, providing memorable experiences for our guests, developing new relationships with clients in-person, via phone and through email outreach. Our team respects, celebrates, and takes pride in each other’s differences, we nurture a culture that embraces fairness, acceptance and belonging. Come join our preeminent group of passionate, trusted, and respected wine industry professionals! ESSENTIAL FUNCTIONS/DUTIES: Curates and maximizes in-person experiences and outbound sales campaigns to meet or exceed monthly/annual sales targets. Strengthens preexisting member and collector relationships, while establishing new relationships via phone and email. Assists in phone and email outreach during Club shipments and new wine releases. Develops referral partners through business development activities to drive sales and awareness for the property. Assists in hospitality events, calls, and digital communications in a manner that is well organized and consistent with winery expectations. Supports other team members with training on wines and process to ensure efficient and cohesive customer service. Effectively resolves customer conflict directly, or by knowing how and when to refer customers to the Estate Manager tasting room management. Accurately handles routine purchasing transactions, which include operating cash register and accounting of daily sales.Opens and closes business day, acting as a Tasting Room Supervisor when needed. Supports trade hospitality events as needed, and other duties as assigned. REQUIREMENTS: 2+ years related experience preferred in sales, customer service or hospitality. Knowledge of wines and ability to tell the story that promotes loyalty and sales. Able to work a flexible schedule including weekends. Must be at least 21 years oldCompetency in Microsoft Office, including Excel, Word, and Outlook. Outstanding ability in customer service and working with the public. Commitment to excellence, high standards and working effectively with a team. Strong organizational, problem-solving, multi-tasking and analytical skills. Flexibility and ability to manage changing priorities with enthusiasm. Must be fluent in English. Able to stand and walk for long periods of time and lift up to 50 pounds repeatedly. WAGE TRANSPARENCY: The base pay for this role ranges from $21.91 - $24.98 per hour. Compensation will be determined by candidate experience, skills, and location. BENEFITS: Health Benefits – Medical, Dental, Vision, Disability & Life insurance 401k with employer match Generous time off including vacation, holidays, and paid health time Paid volunteer time Learning & Development opportunities Modern Health virtual mental health & coaching visits Wine discounts! Jackson Family Wines is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are based on merit and business needs. Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email Powered by Jobvite Contact Terms Privacy Charitable Donations Media Trade Learn More © document.write(new Date().getFullYear())2026 Jackson Family Wines, Santa Rosa, CA

Learn More About Jackson Family Wines Current Openings { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-07-29", "description": "

POSITION SUMMARY:\u202F\u00A0

\u00A0

La Crema is a multigenerational, family-owned estate that produces wines with authenticity and exceptional pedigree.\u00A0 We are searching for a dynamic wine sales professional possessing the ability to work in a fast-paced environment focusing on curating exceptional experiences and providing best-in-class customer service.\u202F Applicants must be effective self-starters, confident in their ability to sell premium wine, and work in a team-oriented environment.\u202F This position is responsible for training the Estate Hosts, providing memorable experiences for our guests, developing new relationships with clients in-person, via phone and through email outreach.\u00A0 Our team respects, celebrates, and takes pride in each other\u2019s differences, we nurture a culture that embraces fairness, acceptance and belonging.\u00A0 Come join our preeminent group of passionate, trusted, and respected wine industry professionals!\u00A0

\u00A0

ESSENTIAL FUNCTIONS/DUTIES:\u00A0

• Curates and maximizes in-person experiences and outbound sales campaigns to meet or exceed monthly/annual sales targets.\u202F\u202F\u00A0Strengthens preexisting member and collector relationships, while establishing new relationships via phone and email.\u202F\u202F\u00A0
• Assists in phone and email outreach during Club shipments and new wine releases.\u202F\u202F\u00A0
• Develops referral partners through business development activities to drive sales and awareness for the property.\u202F\u202F\u00A0
• Assists in hospitality events, calls, and digital communications in a manner that is well organized and consistent with winery expectations.\u202F\u202F\u00A0
• Supports other team members with training on wines and process to ensure efficient and cohesive customer service.\u202F\u202F\u00A0
• Effectively resolves customer conflict directly, or by knowing how and when to refer customers to the Estate Manager tasting room management.\u00A0
• Accurately handles routine purchasing transactions, which include operating cash register and accounting of daily sales.
• Opens and closes business day, acting as a Tasting Room Supervisor when needed.\u00A0
• Supports trade hospitality events as needed, and other duties as assigned.\u00A0

\u00A0

\u202F\u202F\u202F\u00A0

REQUIREMENTS:\u202F\u202F\u00A0

• 2+ years related experience preferred\u202Fin sales, customer service or hospitality.\u202F\u00A0
• Knowledge of wines and ability to tell the story that promotes loyalty and sales.\u202F\u00A0
• Able to work a flexible schedule\u202Fincluding weekends.\u202F
• Must be at least 21 years old
• Competency in Microsoft Office, including Excel, Word,\u202Fand Outlook.\u00A0
• Outstanding ability in customer service and working with the public.\u00A0\u00A0
• Commitment to excellence, high standards and working effectively with a team.\u202F\u202F\u202F\u00A0
• Strong organizational, problem-solving,\u202Fmulti-tasking\u202Fand analytical skills.\u202F\u202F\u202F\u00A0
• Flexibility and ability to manage changing priorities with enthusiasm.\u202F\u202F\u202F\u00A0
• Must be fluent in English.\u00A0
• Able to stand and walk for long periods of time\u202Fand\u202Flift up to 50 pounds repeatedly.\u202F\u202F\u00A0

WAGE TRANSPARENCY: The base pay for this role ranges from $21.91 - $24.98\u00A0per hour. Compensation will be determined by candidate experience, skills, and location.\u00A0\u00A0\u00A0\u00A0\u00A0

\u00A0

BENEFITS:\u00A0

• Health Benefits \u2013 Medical, Dental, Vision, Disability & Life insurance\u00A0
• 401k with employer match\u00A0
• Generous time off including vacation, holidays, and paid health time\u00A0
• Paid volunteer time \u00A0
• Learning & Development opportunities\u00A0
• Modern Health virtual mental health & coaching visits\u00A0
• Wine discounts!\u00A0

\u00A0\u00A0\u00A0\u00A0

Jackson Family Wines is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are based on merit and business needs.

", "hiringOrganization": { "@type": "Organization", "name": "Jackson Family Wines", "logo": "https:\/\/app.jobvite.com\/logo\/su3220_JFWLogo2018Primarynewfinalblack002_1536865626707_Subsidiary.png" }, "employmentType": "Regular Full Time (RFT) Replacement", "industry": "Direct To Consumer (DTC)", "identifier": "orfzAfwz", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Windsor", "addressRegion": "California", "addressCountry": "United States" } } ], "title": "Lead Estate Host - La Crema Winery", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Lead Estate Host - La Crema Winery Direct To Consumer (DTC) Windsor, California Apply Description Position at Jackson Family Wines POSITION SUMMARY: La Crema is a multigenerational, family-owned estate that produces wines with authenticity and exceptional pedigree. We are searching for a dynamic wine sales professional possessing the ability to work in a fast-paced environment focusing on curating exceptional experiences and providing best-in-class customer service. Applicants must be effective self-starters, confident in their ability to sell premium wine, and work in a team-oriented environment. This position is responsible for training the Estate Hosts, providing memorable experiences for our guests, developing new relationships with clients in-person, via phone and through email outreach. Our team respects, celebrates, and takes pride in each other’s differences, we nurture a culture that embraces fairness, acceptance and belonging. Come join our preeminent group of passionate, trusted, and respected wine industry professionals! ESSENTIAL FUNCTIONS/DUTIES: Curates and maximizes in-person experiences and outbound sales campaigns to meet or exceed monthly/annual sales targets. Strengthens preexisting member and collector relationships, while establishing new relationships via phone and email. Assists in phone and email outreach during Club shipments and new wine releases. Develops referral partners through business development activities to drive sales and awareness for the property. Assists in hospitality events, calls, and digital communications in a manner that is well organized and consistent with winery expectations. Supports other team members with training on wines and process to ensure efficient and cohesive customer service. Effectively resolves customer conflict directly, or by knowing how and when to refer customers to the Estate Manager tasting room management. Accurately handles routine purchasing transactions, which include operating cash register and accounting of daily sales.Opens and closes business day, acting as a Tasting Room Supervisor when needed. Supports trade hospitality events as needed, and other duties as assigned. REQUIREMENTS: 2+ years related experience preferred in sales, customer service or hospitality. Knowledge of wines and ability to tell the story that promotes loyalty and sales. Able to work a flexible schedule including weekends. Must be at least 21 years oldCompetency in Microsoft Office, including Excel, Word, and Outlook. Outstanding ability in customer service and working with the public. Commitment to excellence, high standards and working effectively with a team. Strong organizational, problem-solving, multi-tasking and analytical skills. Flexibility and ability to manage changing priorities with enthusiasm. Must be fluent in English. Able to stand and walk for long periods of time and lift up to 50 pounds repeatedly. WAGE TRANSPARENCY: The base pay for this role ranges from $21.91 - $24.98 per hour. Compensation will be determined by candidate experience, skills, and location. BENEFITS: Health Benefits – Medical, Dental, Vision, Disability & Life insurance 401k with employer match Generous time off including vacation, holidays, and paid health time Paid volunteer time Learning & Development opportunities Modern Health virtual mental health & coaching visits Wine discounts! Jackson Family Wines is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are based on merit and business needs. Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email Powered by Jobvite Contact Terms Privacy Charitable Donations Media Trade Learn More © document.write(new Date().getFullYear())2026 Jackson Family Wines, Santa Rosa, CA

Learn More About Jackson Family Wines

Learn More About Jackson Family Wines

Learn More About Jackson Family Wines

{ "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-07-29", "description": "

POSITION SUMMARY:\u202F\u00A0

\u00A0

La Crema is a multigenerational, family-owned estate that produces wines with authenticity and exceptional pedigree.\u00A0 We are searching for a dynamic wine sales professional possessing the ability to work in a fast-paced environment focusing on curating exceptional experiences and providing best-in-class customer service.\u202F Applicants must be effective self-starters, confident in their ability to sell premium wine, and work in a team-oriented environment.\u202F This position is responsible for training the Estate Hosts, providing memorable experiences for our guests, developing new relationships with clients in-person, via phone and through email outreach.\u00A0 Our team respects, celebrates, and takes pride in each other\u2019s differences, we nurture a culture that embraces fairness, acceptance and belonging.\u00A0 Come join our preeminent group of passionate, trusted, and respected wine industry professionals!\u00A0

\u00A0

ESSENTIAL FUNCTIONS/DUTIES:\u00A0

• Curates and maximizes in-person experiences and outbound sales campaigns to meet or exceed monthly/annual sales targets.\u202F\u202F\u00A0Strengthens preexisting member and collector relationships, while establishing new relationships via phone and email.\u202F\u202F\u00A0
• Assists in phone and email outreach during Club shipments and new wine releases.\u202F\u202F\u00A0
• Develops referral partners through business development activities to drive sales and awareness for the property.\u202F\u202F\u00A0
• Assists in hospitality events, calls, and digital communications in a manner that is well organized and consistent with winery expectations.\u202F\u202F\u00A0
• Supports other team members with training on wines and process to ensure efficient and cohesive customer service.\u202F\u202F\u00A0
• Effectively resolves customer conflict directly, or by knowing how and when to refer customers to the Estate Manager tasting room management.\u00A0
• Accurately handles routine purchasing transactions, which include operating cash register and accounting of daily sales.
• Opens and closes business day, acting as a Tasting Room Supervisor when needed.\u00A0
• Supports trade hospitality events as needed, and other duties as assigned.\u00A0

\u00A0

\u202F\u202F\u202F\u00A0

REQUIREMENTS:\u202F\u202F\u00A0

• 2+ years related experience preferred\u202Fin sales, customer service or hospitality.\u202F\u00A0
• Knowledge of wines and ability to tell the story that promotes loyalty and sales.\u202F\u00A0
• Able to work a flexible schedule\u202Fincluding weekends.\u202F
• Must be at least 21 years old
• Competency in Microsoft Office, including Excel, Word,\u202Fand Outlook.\u00A0
• Outstanding ability in customer service and working with the public.\u00A0\u00A0
• Commitment to excellence, high standards and working effectively with a team.\u202F\u202F\u202F\u00A0
• Strong organizational, problem-solving,\u202Fmulti-tasking\u202Fand analytical skills.\u202F\u202F\u202F\u00A0
• Flexibility and ability to manage changing priorities with enthusiasm.\u202F\u202F\u202F\u00A0
• Must be fluent in English.\u00A0
• Able to stand and walk for long periods of time\u202Fand\u202Flift up to 50 pounds repeatedly.\u202F\u202F\u00A0

WAGE TRANSPARENCY: The base pay for this role ranges from $21.91 - $24.98\u00A0per hour. Compensation will be determined by candidate experience, skills, and location.\u00A0\u00A0\u00A0\u00A0\u00A0

\u00A0

BENEFITS:\u00A0

• Health Benefits \u2013 Medical, Dental, Vision, Disability & Life insurance\u00A0
• 401k with employer match\u00A0
• Generous time off including vacation, holidays, and paid health time\u00A0
• Paid volunteer time \u00A0
• Learning & Development opportunities\u00A0
• Modern Health virtual mental health & coaching visits\u00A0
• Wine discounts!\u00A0

\u00A0\u00A0\u00A0\u00A0

Jackson Family Wines is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are based on merit and business needs.

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Lead Estate Host - La Crema Winery

Direct To Consumer (DTC) Windsor, California