Italian Content Moderator (Porto)

Location: Porto, Portugal Schedule: Rotative Shifts (24/7 coverage, 2 days off per week) 07:00 - 16:0014:00 - 23:0022:30 - 07:30(on-site 100%) Base Salary: 1000 EUR per 14 months Language Bonus: 200 EUR per 12 months Meal Allowance (net): 1,837 EUR per year 14 000 EUR (base salary) + 2 400 EUR (language compliment) + 1,837 EUR (meal allowance) =18 237 EUR annually gross Relocation Package: Reimbursement of Airfare at the end of the 6th month of the contract - up to 400 EUR in Economy classRoom in a shared apartment for a maximum period of 12 months, with rent of 280 EUR with all utility bills included (discounted directly from the payslip) Qualifications: Strong computer navigation skills and PC knowledgeEffective communication skills in Italian (C1) and English (B2), both written and verbalDependable with strong attention to detailAbility to multitask and adapt to changes in a fast-paced environmentTolerance for repetitive tasksAbility to work independently and as part of a teamPatience and professionalism in customer interactionsFlexibility in work scheduleAssociate degree in a related field preferred, with 6 months to 1 year of relevant experienceStrong customer service orientation Type of Contract: Permanent Contract Tasks: Reviewing online videos, content, complaints, and legal notices related to copyright issuesReviewing and updating content on a popular social media platformAuditing content for social media uploadsEnsuring services meet contractual Key Performance Indicators (KPIs)Maintaining knowledge of client products and servicesAdhering strictly to accuracy guidelinesEnsuring customer data protection and compliance processes Why Join Us: Join a dynamic team in a global company committed to excellence in content moderation and customer service. This role offers competitive compensation, including base salary, language bonus, and meal allowance, along with comprehensive relocation support for those moving to Porto. You'll have the opportunity to work in a stimulating environment where your skills in Italian and English will be valued, and your contributions will directly impact our client's success. Application Process: To apply, please submit your resume and cover letter highlighting your relevant experience and skills in content moderation, customer service, and languages. We look forward to welcoming motivated individuals who thrive in a challenging yet rewarding work environment. Application deadline: 13/02/25

Location: Porto, Portugal Schedule: Rotative Shifts (24/7 coverage, 2 days off per week) 07:00 - 16:0014:00 - 23:0022:30 - 07:30(on-site 100%) Base Salary: 1000 EUR per 14 months

Location:Schedule:Base Salary:

Language Bonus: 200 EUR per 12 months

Language Bonus:

Meal Allowance (net): 1,837 EUR per year

Meal Allowance (net):

14 000 EUR (base salary) + 2 400 EUR (language compliment) + 1,837 EUR (meal allowance) =18 237 EUR annually gross

EUREUREUR18 237 EUR annually gross

Relocation Package:

Relocation Package:

• Reimbursement of Airfare at the end of the 6th month of the contract - up to 400 EUR in Economy class
• Room in a shared apartment for a maximum period of 12 months, with rent of 280 EUR with all utility bills included (discounted directly from the payslip)

Qualifications:

• Strong computer navigation skills and PC knowledge
• Effective communication skills in Italian (C1) and English (B2), both written and verbal

Italian (C1)

• Dependable with strong attention to detail
• Ability to multitask and adapt to changes in a fast-paced environment
• Tolerance for repetitive tasks
• Ability to work independently and as part of a team
• Patience and professionalism in customer interactions
• Flexibility in work schedule
• Associate degree in a related field preferred, with 6 months to 1 year of relevant experience
• Strong customer service orientation

Type of Contract: Permanent Contract

Type of Contract:

Tasks:

• Reviewing online videos, content, complaints, and legal notices related to copyright issues
• Reviewing and updating content on a popular social media platform
• Auditing content for social media uploads
• Ensuring services meet contractual Key Performance Indicators (KPIs)
• Maintaining knowledge of client products and services
• Adhering strictly to accuracy guidelines
• Ensuring customer data protection and compliance processes

Why Join Us:

Join a dynamic team in a global company committed to excellence in content moderation and customer service. This role offers competitive compensation, including base salary, language bonus, and meal allowance, along with comprehensive relocation support for those moving to Porto. You'll have the opportunity to work in a stimulating environment where your skills in Italian and English will be valued, and your contributions will directly impact our client's success.

Application Process:

To apply, please submit your resume and cover letter highlighting your relevant experience and skills in content moderation, customer service, and languages. We look forward to welcoming motivated individuals who thrive in a challenging yet rewarding work environment.

Application deadline: 13/02/25

Application deadline: 13/02/25