IT Technician

IT Technician 75-125KUpstate NYWe are seeking a skilled and dependable Mid-Level IT Technician to join our team. The ideal candidate will provide technical support, troubleshoot hardware and software issues, manage user requests, and assist with maintaining IT systems and networks.Responsibilities:Provide onsite and remote technical support to usersTroubleshoot desktop, laptop, printer, software, and network issuesInstall, configure, and maintain computers, applications, and peripheralsSupport Microsoft 365, Active Directory, and basic networking tasksDocument issues, solutions, and IT proceduresAssist with system upgrades, security updates, and IT projectsRequirements:3+ years of IT support or help desk experienceStrong troubleshooting and problem-solving skillsKnowledge of Windows environments, networking, and common business applicationsExcellent communication and customer service skillsAbility to work independently and as part of a team