IT Technician – Dynamic Secondary School in Buckinghamshire

A forward-thinking secondary school in Buckinghamshire is seeking a skilled, proactive, and customer-focused IT Technician to join its dedicated digital services team on a permanent, full-time basis.

Job Overview Working under the direction of the Network Manager, the IT Technician will take day-to-day responsibility for providing 1st and 2nd line technical support across the school, resolving hardware and software issues, and ensuring seamless IT infrastructure for students and staff. This is a crucial role supporting teaching, learning, and administrative operations across a modern educational environment.

Key Responsibilities

• Provide efficient 1st and 2nd line support via the school’s helpdesk system, diagnosing and resolving hardware, software, and network faults

• Maintain, configure, and deploy desktop PCs, laptops, tablets, interactive whiteboards, and AV equipment

• Administer user accounts, permissions, and security settings across Active Directory, Microsoft 365, and Google Workspace

• Assist with network maintenance, printer fleet management, software installations, and regular system backups

• Maintain an accurate hardware and software asset register, managing equipment stock and repairs

• Support staff and students in using educational software and digital learning tools effectively

The School & What’s on Offer

• A modern, well-resourced secondary school in Buckinghamshire with up-to-date IT facilities and cloud infrastructure

• Competitive salary (commensurate with experience and support staff pay scales)

• Full-time, permanent contract with a flexible start date

• Supportive team culture with structured opportunities for technical training and career development

• Convenient Buckinghamshire location with great transport links and on-site staff parking

Candidate Requirements

• Proven experience in an IT support, helpdesk, or technical service desk environment (school experience is an advantage, but not essential)

• Strong working knowledge of Windows OS, Microsoft 365, Active Directory, and standard networking concepts

• Excellent problem-solving skills with a logical, methodical approach to troubleshooting hardware and software issues

• Strong communication skills and a patient, user-focused attitude when supporting teachers and students

• An active enhanced DBS check on the Update Service (or willingness to apply)

How to Apply Please send your CV at your earliest convenience to be considered for this IT Technician position in Buckinghamshire.