Job description
📍 Location: Everett, WA (Onsite)💲 Pay Rate: $28 - $30/hr on W2📅 Duration: 3+ Months
Job Summary
We are seeking an experienced IT Specialist to provide frontline technical support for enterprise infrastructure, end-user computing, and business applications. This role supports both office and distribution center environments, ensuring reliable technology operations while delivering exceptional customer service.
Key Responsibilities
Provide onsite and remote technical support for desktops, laptops, mobile devices, printers, and other peripherals.
Troubleshoot and resolve hardware, software, and system-related issues.
Install, configure, maintain, and support Windows-based systems and Microsoft Office applications.
Manage and document incidents and service requests using IT service management tools.
Support employee onboarding, offboarding, transfers, equipment deployments, and refresh activities.
Assist with audio/video conferencing and meeting room technology support.
Maintain IT asset inventory, equipment tracking, and spare parts management.
Coordinate vendor repairs, maintenance activities, and hardware replacements.
Support operational technology needs, including printer maintenance and equipment troubleshooting.
Follow IT security, compliance, and change management procedures.