Job description
Job description
- Design, develop, and deliver training programs for sales teams that address the specific needs of retail and wholesale staff, with the goal of maximizing sales performance.
- Conduct training sessions internationally and at Headquarters on OMEGA’s products, services, and sales techniques for retail and wholesales employees, using various methods such as classroom instruction, on-the-job training, workshops, and virtual presentations.
- Develop training materials, presentations, and resources to support training initiatives, ensuring they are current and engaging.
- Demonstrate continuous ownership and accountability for assigned projects.
- Coordinate and support local training teams, ensuring ongoing monitoring of their training plans and activities.
- Coach local trainers and sales associates on luxury selling techniques, clienteling, and high-end customer experience standards, to help achieve boutique sales targets.
- Ensure that sales associates have in-depth knowledge of boutique products and can effectively communicate their features and benefits to customers.
- Identify local training needs, gather and consolidate feedback on completed programs, and provide recommendations to drive improvements.
- Support local trainers in assessing boutique sales staff performance, delivering constructive feedback, and collaborating on tailored improvement plans to drive improvements.