Inside Sales

We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Inside Sales Representative based out of Bathurst, NB.

RESPONSIBILITIES

• Respond to customer inquiries via phone, email, or in-person with professionalism and technical expertise.
• Understand customer requirements and recommend appropriate industrial products, systems, and technical solutions.
• Present alternatives and solutions considering pricing, specifications, compatibility, and availability.

• Process quotes, proposals, and orders accurately, ensuring all product specifications and system requirements are accurately captured and addressed
• Provide reliable updates on product availability, shipment status, and delivery timelines
• Coordinate with vendors and internal teams to ensure timely fulfillment and resolve issues
• Follow up with customers after sales to ensure satisfaction and address concerns
• Maintain organized customer records and communicate demand changes to purchasing
• Support inventory counts and maintain accurate system data
• Adhere to company policies and procedures
• Stay current on product lines, technical updates, and industry trends.
• Perform other duties as assigned

QUALIFICATIONS

• 2 or more years of experience in an Inside Sales role is an absolute must
• Though not required, preference will be given to individuals with experience working in/around electric motors, compressed air systems, power transmission components, or related

• Strong customer service & solutions focus with professional demeanor
• Collaborative and able to develop/maintain relationships with ease inside & outside the organization
• Excellent verbal and written communication, listening, negotiation, and phone skill

• The ability to effectively read technical documentations, then capture and communicate findings & specifications

• High integrity with strong ethical standards
• Proven problem-solving, analytical, and organizational abilities with strong attention to detail
• Comfortable in a fast-paced environment; able to multitask and adapt to changing priorities
• Basic business math skills (rates, ratios, algebra)
• Strong computer aptitude, including Microsoft applications and ERPs (P21/Prophet 21)

In accordance with the provincial wage transparency requirements, the expected base compensation for this position is $20-23.50/hr (or more) depending on relevant experience, technical competencies, certifications, etc.