iboss Careers - Account Manager - EDU

JobviteAtlanta, Georgia United States

ActiveVerified 2h ago

Job description

iboss Careers Contact Us Blog Customer Login Request Demo Platform Why iboss How it Works Revolutionary Architecture Innovative Capabilities Unamtched Benefits Gartner's Magic Quadrant Solutions By Need Secure Web Gateway Data Loss Prevention Malware Protection Web Filtering Advanced Threat Protection GDPR By Industry Finance Government Healthcare K-12 Manufacturing Retail By Role Business Tech Compliance Purchase Packaging Partners Partner Program Overview Partner Application Find a Partner Technology Alliances Partner Portal Resources Case Studies Webinars Videos and Infographics eBooks & Whitepapers Data Sheets Analyst Resources Events Support Support Center About Our Story Leadership Board of Directors Press In the News Careers Job Listings { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2024-12-12", "description": "

Company Overview\u00A0

iboss is a cloud security company that enables the modern workforce to connect securely and directly to all applications from wherever they work. Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG, malware defense, RBI, CASB and data loss prevention to all connections via the cloud, instantaneously and at scale. This eliminates the need for traditional network security appliances, such as VPNs, firewalls and web gateway proxies, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by 230+ issued and pending patents and more than 100 points of presence globally, iboss processes over 150 billion transactions daily, blocking 4 billion threats per day. More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies. To learn more, visit https://www.iboss.com/\u00A0

Job Description\u00A0

Account Managers play an advisory role to customers, build long-term strategic relationships with customers and partners and have a mission of ensuring that iboss customers achieve their desired outcomes through the interactions they have with our product and team members.\u00A0

An ideal candidate for this role may have knowledge and experience with enterprise networks, systems, cybersecurity and customer success or account management. If you have an innate curiosity to understand how systems work (and could possibly be abused), a drive to find creative solutions to problems others may think are impossible to solve, are comfortable in a fast-paced, challenging environment, and are driven to provide customer satisfaction, we want to hear from you. We\u2019ll provide the opportunity for you to work with some of the largest and most complex networks on the planet providing a service that helps protect organizations and users from threats\u00A0

Responsibilities\u00A0

Ensure customer satisfaction and renew contracts prior to expiration
Expand iboss presence within existing customer base
Ensure that customer-desired outcomes are achieved through proactive cadence-driven outreach
Manage and prioritize assigned portfolio of customers to ensure each customer is successful and satisfied
Act as the customer\u2019s go-to iboss subject matter expert when they are planning changes or enabling new capabilities
Advise customers about new products and feature enhancements
Provide feedback to product management, engineering, and R&D teams
Working with our technical support teams, ensure that any identified technical support inquiries are solved in a timely and professional manner.
Document interactions comprehensively for auditing and record keeping purposes
Help customers measure success by baselining current vs. future state
Work with team leads and management to bubble up recurring issues or opportunities for product or process improvements.
Create, provide, and present quotations to customers
Acquire purchase orders from customers
Create and submit knowledgebase entries to help improve customer self-service capabilities
Create and maintain internal knowledge systems to assist other internal team members
Stay abreast of product changes, working with lab and test systems to come up to speed quickly with new capabilities, devices, and features

Qualifications\u00A0

The responsibilities described above are essential functions of the job. The qualifications below are representative of the knowledge, skills, qualities, and/or abilities required. \u00A0

Bachelor's degree in technology or business
Outgoing personality and comfortable speaking to customers
Sales experience required
Experience working with State, Local Government, and K-12 customers
Possess a strong work ethic and team player mentality
Excellent communication skills both verbal and written
Highly developed sense of integrity and commitment to customer satisfaction
Strong detail orientation, documentation and listening skills.

Benefits\u00A0

Optimistic, supportive, and FUN work environment
Joining an exciting business at an exciting phase of development
Highly competitive salary

The duties and responsibilities described above are essential functions of the job.\u00A0

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.\u00A0

*This position is not eligible for sponsorship of work visas.\u00A0

", "hiringOrganization": "iboss", "industry": "Sales", "identifier": "oIwYufwq", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Atlanta", "addressRegion": "Georgia", "addressCountry": "United States" } }, { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "United States" } }, { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Indianapolis", "addressRegion": "Indiana", "addressCountry": "United States" } }, { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "United States" } }, { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "United States" } }, { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "United States" } }, { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "United States" } }, { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "United States" } }, { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "United States" } }, { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "United States" } }, { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "United States" } }, { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "United States" } } ], "title": "Account Manager - EDU", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Account Manager - EDU Sales Atlanta, Georgia United States Indianapolis, Indiana Texas North Carolina South Carolina Arizona Ohio Pennsylvania Michigan Florida United States Apply Description Company Overview iboss is a cloud security company that enables the modern workforce to connect securely and directly to all applications from wherever they work. Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG, malware defense, RBI, CASB and data loss prevention to all connections via the cloud, instantaneously and at scale. This eliminates the need for traditional network security appliances, such as VPNs, firewalls and web gateway proxies, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by 230+ issued and pending patents and more than 100 points of presence globally, iboss processes over 150 billion transactions daily, blocking 4 billion threats per day. More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies. To learn more, visit https://www.iboss.com/ Job Description Account Managers play an advisory role to customers, build long-term strategic relationships with customers and partners and have a mission of ensuring that iboss customers achieve their desired outcomes through the interactions they have with our product and team members. An ideal candidate for this role may have knowledge and experience with enterprise networks, systems, cybersecurity and customer success or account management. If you have an innate curiosity to understand how systems work (and could possibly be abused), a drive to find creative solutions to problems others may think are impossible to solve, are comfortable in a fast-paced, challenging environment, and are driven to provide customer satisfaction, we want to hear from you. We’ll provide the opportunity for you to work with some of the largest and most complex networks on the planet providing a service that helps protect organizations and users from threats Responsibilities Ensure customer satisfaction and renew contracts prior to expirationExpand iboss presence within existing customer base Ensure that customer-desired outcomes are achieved through proactive cadence-driven outreach Manage and prioritize assigned portfolio of customers to ensure each customer is successful and satisfied Act as the customer’s go-to iboss subject matter expert when they are planning changes or enabling new capabilities Advise customers about new products and feature enhancements Provide feedback to product management, engineering, and R&D teams Working with our technical support teams, ensure that any identified technical support inquiries are solved in a timely and professional manner. Document interactions comprehensively for auditing and record keeping purposes Help customers measure success by baselining current vs. future state Work with team leads and management to bubble up recurring issues or opportunities for product or process improvements. Create, provide, and present quotations to customers Acquire purchase orders from customers Create and submit knowledgebase entries to help improve customer self-service capabilities Create and maintain internal knowledge systems to assist other internal team members Stay abreast of product changes, working with lab and test systems to come up to speed quickly with new capabilities, devices, and featuresQualifications The responsibilities described above are essential functions of the job. The qualifications below are representative of the knowledge, skills, qualities, and/or abilities required. Bachelor's degree in technology or business Outgoing personality and comfortable speaking to customers Sales experience requiredExperience working with State, Local Government, and K-12 customers Possess a strong work ethic and team player mentality Excellent communication skills both verbal and written Highly developed sense of integrity and commitment to customer satisfaction Strong detail orientation, documentation and listening skills.Benefits Optimistic, supportive, and FUN work environment Joining an exciting business at an exciting phase of development Highly competitive salary The duties and responsibilities described above are essential functions of the job. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability. *This position is not eligible for sponsorship of work visas. Apply Apply Later ← Back to Current Openings Share lang: en_US LinkedIn Facebook Twitter Email Powered by Jobvite

Company Overview\u00A0

Job Description\u00A0

Responsibilities\u00A0

Ensure customer satisfaction and renew contracts prior to expiration
Expand iboss presence within existing customer base
Ensure that customer-desired outcomes are achieved through proactive cadence-driven outreach
Manage and prioritize assigned portfolio of customers to ensure each customer is successful and satisfied
Act as the customer\u2019s go-to iboss subject matter expert when they are planning changes or enabling new capabilities
Advise customers about new products and feature enhancements
Provide feedback to product management, engineering, and R&D teams
Working with our technical support teams, ensure that any identified technical support inquiries are solved in a timely and professional manner.
Document interactions comprehensively for auditing and record keeping purposes
Help customers measure success by baselining current vs. future state
Work with team leads and management to bubble up recurring issues or opportunities for product or process improvements.
Create, provide, and present quotations to customers
Acquire purchase orders from customers
Create and submit knowledgebase entries to help improve customer self-service capabilities
Create and maintain internal knowledge systems to assist other internal team members
Stay abreast of product changes, working with lab and test systems to come up to speed quickly with new capabilities, devices, and features

Qualifications\u00A0

The responsibilities described above are essential functions of the job. The qualifications below are representative of the knowledge, skills, qualities, and/or abilities required. \u00A0

Bachelor's degree in technology or business
Outgoing personality and comfortable speaking to customers
Sales experience required
Experience working with State, Local Government, and K-12 customers
Possess a strong work ethic and team player mentality
Excellent communication skills both verbal and written
Highly developed sense of integrity and commitment to customer satisfaction
Strong detail orientation, documentation and listening skills.

Benefits\u00A0

Optimistic, supportive, and FUN work environment
Joining an exciting business at an exciting phase of development
Highly competitive salary

The duties and responsibilities described above are essential functions of the job.\u00A0

*This position is not eligible for sponsorship of work visas.\u00A0

Company Overview\u00A0

Job Description\u00A0

Responsibilities\u00A0

Ensure customer satisfaction and renew contracts prior to expiration
Expand iboss presence within existing customer base
Ensure that customer-desired outcomes are achieved through proactive cadence-driven outreach
Manage and prioritize assigned portfolio of customers to ensure each customer is successful and satisfied
Act as the customer\u2019s go-to iboss subject matter expert when they are planning changes or enabling new capabilities
Advise customers about new products and feature enhancements
Provide feedback to product management, engineering, and R&D teams
Working with our technical support teams, ensure that any identified technical support inquiries are solved in a timely and professional manner.
Document interactions comprehensively for auditing and record keeping purposes
Help customers measure success by baselining current vs. future state
Work with team leads and management to bubble up recurring issues or opportunities for product or process improvements.
Create, provide, and present quotations to customers
Acquire purchase orders from customers
Create and submit knowledgebase entries to help improve customer self-service capabilities
Create and maintain internal knowledge systems to assist other internal team members
Stay abreast of product changes, working with lab and test systems to come up to speed quickly with new capabilities, devices, and features

Qualifications\u00A0

The responsibilities described above are essential functions of the job. The qualifications below are representative of the knowledge, skills, qualities, and/or abilities required. \u00A0

Bachelor's degree in technology or business
Outgoing personality and comfortable speaking to customers
Sales experience required
Experience working with State, Local Government, and K-12 customers
Possess a strong work ethic and team player mentality
Excellent communication skills both verbal and written
Highly developed sense of integrity and commitment to customer satisfaction
Strong detail orientation, documentation and listening skills.

Benefits\u00A0

Optimistic, supportive, and FUN work environment
Joining an exciting business at an exciting phase of development
Highly competitive salary

The duties and responsibilities described above are essential functions of the job.\u00A0

*This position is not eligible for sponsorship of work visas.\u00A0

{ "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2024-12-12", "description": "

Company Overview\u00A0

Job Description\u00A0

Responsibilities\u00A0

Ensure customer satisfaction and renew contracts prior to expiration
Expand iboss presence within existing customer base
Ensure that customer-desired outcomes are achieved through proactive cadence-driven outreach
Manage and prioritize assigned portfolio of customers to ensure each customer is successful and satisfied
Act as the customer\u2019s go-to iboss subject matter expert when they are planning changes or enabling new capabilities
Advise customers about new products and feature enhancements
Provide feedback to product management, engineering, and R&D teams
Working with our technical support teams, ensure that any identified technical support inquiries are solved in a timely and professional manner.
Document interactions comprehensively for auditing and record keeping purposes
Help customers measure success by baselining current vs. future state
Work with team leads and management to bubble up recurring issues or opportunities for product or process improvements.
Create, provide, and present quotations to customers
Acquire purchase orders from customers
Create and submit knowledgebase entries to help improve customer self-service capabilities
Create and maintain internal knowledge systems to assist other internal team members
Stay abreast of product changes, working with lab and test systems to come up to speed quickly with new capabilities, devices, and features

Qualifications\u00A0

The responsibilities described above are essential functions of the job. The qualifications below are representative of the knowledge, skills, qualities, and/or abilities required. \u00A0

Bachelor's degree in technology or business
Outgoing personality and comfortable speaking to customers
Sales experience required
Experience working with State, Local Government, and K-12 customers
Possess a strong work ethic and team player mentality
Excellent communication skills both verbal and written
Highly developed sense of integrity and commitment to customer satisfaction
Strong detail orientation, documentation and listening skills.

Benefits\u00A0

Optimistic, supportive, and FUN work environment
Joining an exciting business at an exciting phase of development
Highly competitive salary

The duties and responsibilities described above are essential functions of the job.\u00A0

*This position is not eligible for sponsorship of work visas.\u00A0

Account Manager - EDU

Sales Atlanta, Georgia United States Indianapolis, Indiana Texas North Carolina South Carolina Arizona Ohio Pennsylvania Michigan Florida United States