I20 - Software Engineer - SRE (057)

Responsibilities Provide operations and project support as a Reliability Engineer, working closely with IT teams and stakeholders.Monitor system, application, and infrastructure health through observability and proactive monitoring practices.Install, configure, and manage monitoring tools and solutions.Implement, enhance, and integrate monitoring solutions to improve operational visibility and business processes.Analyse operational data and generate dashboards and reports for insights and reporting purposes.Automate day-to-day operational activities using tools such as Ansible, Jenkins, Shell Scripting, PowerShell, and Python.Support reliability engineering service requests and operational activities.Provide support for production incidents and project cutovers, including after office hours when required.Participate in 24x7 operational support when necessary to ensure system availability and stability. Requirements Minimum 3 years of experience in IT operations automation and monitoring solutions.At least 2 years of scripting experience, preferably with Ansible, Shell Scripting, Python, or PowerShell.Familiarity with platforms and technologies such as Windows, Linux, Unix, AWS Cloud, databases, and middleware.Experience with monitoring, observability, and automation tools.Strong communication and stakeholder management skills to work effectively with internal and external partners.SRE (Site Reliability Engineering) certification or equivalent certification is preferred.

Responsibilities

Responsibilities

• Provide operations and project support as a Reliability Engineer, working closely with IT teams and stakeholders.
• Monitor system, application, and infrastructure health through observability and proactive monitoring practices.
• Install, configure, and manage monitoring tools and solutions.
• Implement, enhance, and integrate monitoring solutions to improve operational visibility and business processes.
• Analyse operational data and generate dashboards and reports for insights and reporting purposes.
• Automate day-to-day operational activities using tools such as Ansible, Jenkins, Shell Scripting, PowerShell, and Python.
• Support reliability engineering service requests and operational activities.
• Provide support for production incidents and project cutovers, including after office hours when required.
• Participate in 24x7 operational support when necessary to ensure system availability and stability.

Requirements

Requirements

• Minimum 3 years of experience in IT operations automation and monitoring solutions.

Minimum 3 years

• At least 2 years of scripting experience, preferably with Ansible, Shell Scripting, Python, or PowerShell.

At least 2 years

• Familiarity with platforms and technologies such as Windows, Linux, Unix, AWS Cloud, databases, and middleware.
• Experience with monitoring, observability, and automation tools.
• Strong communication and stakeholder management skills to work effectively with internal and external partners.
• SRE (Site Reliability Engineering) certification or equivalent certification is preferred.