Job description
Every day is different, but you’ll mostly be:
Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards.
Handling complaints and special requests to keep every guest happy.
Checking that public areas, rooms, suites, equipment, and linen exceed guest expectations.
Assisting with deep cleaning projects and occasionally assisting your team during busy periods.
Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards.
Maintaining inventory levels, preparing budgets, and driving productivity.
What we need from you
For you to be the ideal candidate, you should have the following:
Diploma or Degree holder.
At least 2 years’ housekeeping experience working in an international chain hotel in a supervisory capacity.
Business language and tool acumen.
Must be able to speak English and Bahasa Malaysia.