Job description
Are you passionate about delivering exceptional customer experiences? Do you have a knack for solving problems while building positive relationships? Join our team as a healthcare advisor and help make a difference for our healthcare professionals by using cutting-edge software solutions. This is your chance to thrive in a dynamic, collaborative environment and work with a global industry leader. Why You'll Love This Role Schedule: Work-life balance is key! Enjoy Monday to Friday shifts (7:00 AM - 5:30 PM, rotational), with weekends off (Saturday & Sunday).Competitive Compensation:Base Salary: 830 EUR per 14 monthsPerformance Bonus: 140 EUR monthlyMeal Allowance: 7.23 EUR net/dayComplexity Bonus: 10EUR monthlyCareer Growth: Receive comprehensive training and opportunities to work closely with sales, marketing, and product teams.Flexibility: After completing a six-month on-site period (permanent contract, subject to a three-month trial), you can choose between onsite work in Braga or remote work. What You'll Be Doing Customer Support & Advisory: Provide professional assistance to healthcare professionals via phone, guiding them through software functionalities and answering incoming queries.Proactive Training: Educate clients on using our services effectively, ensuring they maximize the value of our products.Email Communication: Handle customer requests swiftly and efficiently through email, providing clear and thorough responses.Collaboration: Partner with internal teams like sales, marketing, and product development to guarantee a seamless client experience and complete satisfaction. What Were Looking For Languages: Proficiency in French (C2) and English (B2) is a must.Experience: While previous experience in a Contact Center or Customer Service role is a plus, we welcome motivated candidates with a customer-centric attitude.Skills: Strong communication abilities, problem-solving mindset, and adaptability to handle diverse customer needs. Why Join Us? At our company, you'll not only build your career but also play a vital role in improving healthcare services. We believe in empowering our employees, fostering growth, and celebrating diversity. Workplace: Onsite in Braga with potential remote opportunities after 6 months. Take the next step in your career journey and join a team where your contributions matter! APPLY TODAY and start making a difference! Start date: 13/March/25
Are you passionate about delivering exceptional customer experiences? Do you have a knack for solving problems while building positive relationships? Join our team as a healthcare advisor and help make a difference for our healthcare professionals by using cutting-edge software solutions.
healthcare advisorThis is your chance to thrive in a dynamic, collaborative environment and work with a global industry leader.
Why You'll Love This Role
Why You'll Love This Role- Schedule: Work-life balance is key! Enjoy Monday to Friday shifts (7:00 AM - 5:30 PM, rotational), with weekends off (Saturday & Sunday).
- Competitive Compensation:Base Salary: 830 EUR per 14 monthsPerformance Bonus: 140 EUR monthlyMeal Allowance: 7.23 EUR net/dayComplexity Bonus: 10EUR monthly
- Base Salary: 830 EUR per 14 months
- Performance Bonus: 140 EUR monthly
- Meal Allowance: 7.23 EUR net/day
- Complexity Bonus: 10EUR monthly
- Career Growth: Receive comprehensive training and opportunities to work closely with sales, marketing, and product teams.
- Flexibility: After completing a six-month on-site period (permanent contract, subject to a three-month trial), you can choose between onsite work in Braga or remote work.
What You'll Be Doing
What You'll Be Doing- Customer Support & Advisory: Provide professional assistance to healthcare professionals via phone, guiding them through software functionalities and answering incoming queries.
- Proactive Training: Educate clients on using our services effectively, ensuring they maximize the value of our products.
- Email Communication: Handle customer requests swiftly and efficiently through email, providing clear and thorough responses.
- Collaboration: Partner with internal teams like sales, marketing, and product development to guarantee a seamless client experience and complete satisfaction.
What Were Looking For
What Were Looking For- Languages: Proficiency in French (C2) and English (B2) is a must.
- Experience: While previous experience in a Contact Center or Customer Service role is a plus, we welcome motivated candidates with a customer-centric attitude.
- Skills: Strong communication abilities, problem-solving mindset, and adaptability to handle diverse customer needs.
Why Join Us?
Why Join Us?At our company, you'll not only build your career but also play a vital role in improving healthcare services. We believe in empowering our employees, fostering growth, and celebrating diversity.
Workplace: Onsite in Braga with potential remote opportunities after 6 months.
WorkplaceBragaTake the next step in your career journey and join a team where your contributions matter!
APPLY TODAY and start making a difference!
APPLY TODAYStart date: 13/March/25
Start date: 13/March/25