Head of Public Affairs

This is an exciting opportunity for an experienced researcher or evaluator to lead important studies which influence and inform policy, communications, and decision-making in Jordan. You will help to develop key client accounts and grow our business, working alongside some of the most experienced researchers and evaluators in the industry.

We are open to a researcher with strong quantitative and qualitative research skills, an evaluator, or someone who brings both research and evaluation skills, with experience in business development and managing client accounts. We would also be interested in hearing from candidates with experience in economic development, business surveys, behavioral research, public engagement, and participation.

Key Responsibilities:

 Develop the Public Affairs Practice and conduct effective business developments with NGOs and government entities.

 Develop the Public Affairs Practice internally, and work with different service lines.

 Develop winning proposals that are technically and financially solid.

 Lead the implementation of Public Affairs projects and ensure good client deliverables.

 Manage and build relationships with clients (USAID, WB, UN, and other NGOs)

 Develop the PA Practice in both the Jordanian and Iraqi Markets.

 Ensure that we cover the advisory part in our proposal and reports (Monitoring and Evaluation, Stakeholder Assessment, Theory of Change, etc…)

 Achieve the objectives and budgets set by the Managing Director.

 Develop strong relationships with government entities and NGOs.

 Taking responsibility and accountability for overall delivery and quality of projects.

 Leading small and medium-sized projects or managing large and complex projects, across different methodologies.

 Overseeing all aspects of the project lifecycle, from inception to design of questionnaires and sample strategies, to leading analysis plans to deliver final data and reporting outputs.

 Signing off deliverables (questionnaires, presentations, and reports) that meet clients’ and stakeholders’ objectives, adopting creative approaches where relevant.

 Leading proposals and revenue generation, including making pricing recommendations.

 Developing a strong understanding of our clients’ needs and seeking opportunities to grow our business by taking a proactive approach to developing knowledge of the client’s needs.

 Communicating effectively with clients, internal and external suppliers, and internal colleagues both in writing and verbally.

 Supporting and supervising newer team members to deliver work and develop their own communication style whilst ensuring professionalism and outcomes which are in client and the company's long-term interests.

 Effectively managing relationships with suppliers and internal operations colleagues to ensure the objectives of the research are met on time and within budget.

 Contributing to the successful working of the Jordan Public Affairs team and its positive, supportive environment where people are encouraged to challenge themselves to develop their skills.

Requirements

This role will suit candidates who enjoy working closely with clients, often delivering at a fast pace. We welcome interest from people with either a quantitative or a mixed methods background. We are looking for someone with:

 Experience writing winning proposals including drafting costs.

 Desire to work closely with clients to maintain and grow our contracts.

 Excellent quantitative research skills: able to lead multiple projects and support newer members of the team to develop their research and project management skills.

 Ability to work to tight deadlines to deliver profitable work and assure the quality of all outputs.

 Ability to lead the development of high-quality research materials which answer client objectives.

 Ability to understand and interpret complex data to draw out a clear narrative and insight to inform client decision-making.

 Excellent client handling and supplier negotiation skills.

 Confident and clear written and verbal communication skills, including experience in preparing presentations (and ideally written reports) with a high level of accurate use of English.

 An interest in how government and public services work, and an ability to understand and research new policy areas