Guest Experience Lead (GEL)

Location: 804 S MAIN ST, NORMAL, IL, 61761 Guest Experience LeadPay: $15–$17 per hour (depending on experience)Position Description: Become a Guest Experience Lead at McDonald's! Your focus is delivering outstanding customer service and ensuring every guest leaves happy. You’ll support the team and help create a welcoming, efficient restaurant environment.Key Responsibilities:Welcome customers and assist with kiosks or mobile ordersResolve customer service issues quickly and professionallySupport team members during busy periodsPromote digital ordering and loyalty programsQualifications:Positive attitude and commitment to customer satisfactionAbility to work in a teamFlexible schedule including evenings and weekends, if requiredBenefits:Tuition assistance at any accredited institutionFree college through Colorado Technical University Online401(k) with company matchFree meal while working30% discount at McDonald's nationwide with the appPay Transparency Statement:Pay range: $15–$17 per hour, depending on experience and qualifications.Benefits are included as listed above.