Job description
Key Accountabilities
- Greet guests warmly as they arrive and accompany them to their tables
- Manage reservations via phone, online platforms, and walk-ins.
- Maintain an accurate waitlist and provide wait time estimates.
- Answer phone calls and respond to customer inquiries professionally.
- Assist with administrative tasks such as updating reservation systems and daily reports.
Job Requirements
- At least one year of experience in the tourism and hospitality industry. Previous experiences in luxury contexts will be highly prioritized
- Fluent English and Italian
- Good interpersonal and organizational skills
Salary Package
- Gross Annual Salary: 25000 € (unless otherwise agreed, in the event of a positive outcome of the selection process, should specific levels of experience and autonomy and/or particular competencies emerge during the selection process, based on objective criteria).
- NCBA (National Collective Bargaining Agreement): CCNL Turismo, Pubblici Esercizi, Ristorazione Collettiva e Commerciale
- Impiegato 4° livello
- Other Benefits: Flat Rate Overtime 1500 €