GUCCI Client Advisor

Summary Job Description RESPONSIBLITIES: Sales & Client Service * Maintain and grow the clientele base by active engagement and excellent client service by active client engagement and regular communication * Play an active role as Brand Ambassador by inculcating the brand vision to instill consumer brand loyalty * Proactive achievement of monthly sales objectives * Follow-up on client enquiries and requests, including after sales services, proactively and independently * Offer exceptional service standards, suggestions and alternatives, as well as anticipating future needs * Take a proactive learning approach in understanding best sellers, new arrivals, product knowledge and all category information * Exercise team work and collaboration to ensure that client needs are placed at top priority Visual Merchandising Management * Collaboration with the Visual Merchandising team to maintain and upkeep VM to be aligned with the WW visual guidelines Operations * Adhere to all in-store SOPs * Assist with cashiering and daily closing settlement * Stocks receiving and packing in the respective categories assigned * All other related duties as assigned by the Store Manager Inventory Control * Conduct category scans for inventory purposes * Assist with stock maintenance and cycle counts * Replenishment of display merchandise as required Requirements: * Minimum 2 to 3 years of experience in a similar capacity from the retail or service industry preferably with a proven track record in luxury fashion * Customer service oriented and driven in sales * Independent individual with strong decision making skills * Inquisitive mindset with the ability to engage * Passionate in growing a career within the luxury fashion industry Job Type Regular Start Date 2026-04-01 Schedule Full time Organization Gucci Malaysia