GUCCI Client Advisor, Harrods

Summary We are looking for a Client Advisor to join our team at Harrods on a full-time, permanent contract. In this role, you may be assigned to any of our five departments. As a Client Advisor, you will deliver a unique and personalized experience to every customer. Through exceptional client service and product expertise, you will make a meaningful difference in every client interaction and build lasting relationships with our clientele. Job Description Key Accountabilities * Achieves individual sales and service KPIs by effectively using available data/systems to better understand own performance and sales opportunities * Effectively uses cross- and upselling techniques to maximize sales opportunities * Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques * Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store * Combines styling knowledge with the ability to mix-and-match products to best serve the client * Develops local and international client base and seeks to recruit and develop top clients Key Requirements * Experience working in a high-end luxury/fashion brand or hospitality * Proven track record in achieving sales targets and develop clients * Passion for and sound knowledge about Gucci and luxury fashion * Works productively in a high-pressure, fast-paced environment * Fluent in English, any additional languages would be a plus * Ability to work flexibly varied hours/days, including weekends as needed Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are. Job Type Regular Start Date 2026-10-01 Schedule Full time Organization Gucci Ltd.