Group Software Engineering Manager

In this role, you will: Lead, coach, and develop engineering managers, technical leads, and engineers, fostering an inclusive culture with clear accountability, effective collaboration, and opportunities for career growth. Partner with product management, architecture, security, and network service teams to establish a cohesive strategy for network manageability, shared tooling, and AI-powered network engineering and operations. Provide technical leadership for secure, scalable, and reusable platform capabilities that support Network Graph and Network IQ, enabling engineers, AI agents, and digital workers to reason across network data and operational context. Lead the transformation of the engineering organization toward an AI-first engineering model, equipping engineers to use AI throughout the software development and operations lifecycle, redesign workflows around human-agent collaboration, and build the skills and practices needed to deliver greater impact with AI. Oversee engineering plans, architecture and design documents, release plans, and execution across multiple products and platform capabilities, balancing near-term delivery with long-term modernization. Ensure all software services meet reliability, security, compliance, privacy, accessibility, and engineering-fundamentals requirements. Establish measurable service-health objectives and drive disciplined practices across design, coding, testing, deployment, observability, incident management, resiliency, and continuous improvement. Lead the resolution of complex service incidents and systemic engineering issues, using telemetry, Network IQ, and AI-assisted insights to improve reliability, security, performance, and engineering efficiency. Communicate technical direction, risks, trade-offs, and progress to engineering teams and senior stakeholders, building alignment and accountability across organizational boundaries. Bachelor's Degree in Computer Science or a related technical discipline AND 8+ years of technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python, OR equivalent experience. Bachelor's Degree in Computer Science or a related technical field AND 12+ years of technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python; OR Master's Degree in Computer Science or a related technical field AND 10+ years of technical engineering experience; OR equivalent experience. 2+ years of experience designing, building, or operating large-scale software platforms, cloud infrastructure, network systems, or distributed services. 6+ years of people management experience leading software, network, infrastructure, or platform engineering teams, including experience developing engineering managers and senior technical leaders. Experience defining architecture and roadmaps for large-scale distributed systems and services, enterprise networking, cloud infrastructure, network manageability, observability, automation, knowledge graph, or AI-enabled platform capabilities. Experience transforming engineering practices through AI-assisted development and digital workers, operating highly available services, applying reliability, security, compliance, and engineering fundamentals, and influencing technical decisions across organizational boundaries.