Global Charging Service Management

vinfastGurugram, Indiafull timeMid Level
Active

Job description

With respect to all your personal data shared to VinFast in the application and the entire recruitment process of VinFast, by clicking “Apply”, submitting your resumé/CV and/or participating in VinFast's recruitment process, you agree that you have read VinFast's Personal Data Protection Policy ("Policy") posted at https://vinfastauto.com/vn_vi/dieu-khoan-phap-ly or https://vinfast.vn/privacy-policy/, you agree to the Policy and consent for VinFast to process your personal data in accordance with the Policy and the applicable regulations on personal data protectionOverview:VinFast is seeking a Global Charging Service Management professional to lead the development and execution of our global EV charging strategy. This role plays a key part in delivering a seamless, innovative, and customer-centric charging experience across international markets, while expanding and optimizing VinFast’s global charging network.Job Responsibilities:Develop and implement VinFast’s global EV charging service strategy across international marketsConduct research on market trends, legal frameworks, competitors, and advanced charging technologiesEstablish and manage strategic partnerships to expand public charging networks globallyOversee operations of charging infrastructure, ensuring performance and customer satisfactionManage collaborations (technology, service, home & public charging solutions) to enhance charging experienceDesign and execute charging programs supporting sales, marketing, and aftersalesCoordinate cross-functionally to manage budgets, KPIs, and operational efficiencyEvaluate and improve service quality and customer experience across marketsRequirementsBachelor’s degree or higher in Automotive, EV Technology, or related fieldsMinimum 5 years of experience in EV charging, smart mobility, or related servicesStrong understanding of EVs, battery systems, and charging technologiesIn-depth knowledge of global charging networks, regulations, and ecosystemStrong business analysis, planning, and multi-market operation skillsProven ability to build partnerships and negotiate contractsLeadership and project management capabilitiesAbility to work in a fast-paced, dynamic environmentPassion for sustainability, EVs, and clean energyWe appreciate your interest in this opportunity. Given the high volume of applications, we will only be able to contact shortlisted candidates. We value your understanding and patience in this process. Thank you for your interest and cooperation.With respect to all your personal data shared to VinFast in the application and the entire recruitment process of VinFast, by clicking “Apply”, submitting your resumé/CV and/or participating in VinFast's recruitment process, you agree that you have read VinFast's Personal Data Protection Policy ("Policy") posted at https://vinfastauto.com/vn_vi/dieu-khoan-phap-ly or https://vinfast.vn/privacy-policy/, you agree to the Policy and consent for VinFast to process your personal data in accordance with the Policy and the applicable regulations on personal data protectionOverview:VinFast is seeking a Global Charging Service Management professional to lead the development and execution of our global EV charging strategy. This role plays a key part in delivering a seamless, innovative, and customer-centric charging experience across international markets, while expanding and optimizing VinFast’s global charging network.Job Responsibilities:Develop and implement VinFast’s global EV charging service strategy across international marketsConduct research on market trends, legal frameworks, competitors, and advanced charging technologiesEstablish and manage strategic partnerships to expand public charging networks globallyOversee operations of charging infrastructure, ensuring performance and customer satisfactionManage collaborations (technology, service, home & public charging solutions) to enhance charging experienceDesign and execute charging programs supporting sales, marketing, and aftersalesCoordinate cross-functionally to manage budgets, KPIs, and operational efficiencyEvaluate and improve service quality and customer experience across markets

With respect to all your personal data shared to VinFast in the application and the entire recruitment process of VinFast, by clicking “Apply”, submitting your resumé/CV and/or participating in VinFast's recruitment process, you agree that you have read VinFast's Personal Data Protection Policy ("Policy") posted at https://vinfastauto.com/vn_vi/dieu-khoan-phap-ly or https://vinfast.vn/privacy-policy/, you agree to the Policy and consent for VinFast to process your personal data in accordance with the Policy and the applicable regulations on personal data protection

https://vinfastauto.com/vn_vi/dieu-khoan-phap-lyhttps://vinfastauto.com/vn_vi/dieu-khoan-phap-lyhttps://vinfast.vn/privacy-policy/https://vinfast.vn/privacy-policy/Overview:Overview:Overview:VinFast is seeking a Global Charging Service Management professional to lead the development and execution of our global EV charging strategy. This role plays a key part in delivering a seamless, innovative, and customer-centric charging experience across international markets, while expanding and optimizing VinFast’s global charging network.VinFast is seeking a Global Charging Service Management professional to lead the development and execution of our global EV charging strategy. This role plays a key part in delivering a seamless, innovative, and customer-centric charging experience across international markets, while expanding and optimizing VinFast’s global charging network.

Job Responsibilities:

Job Responsibilities:Job Responsibilities:
  • Develop and implement VinFast’s global EV charging service strategy across international markets
Develop and implement VinFast’s global EV charging service strategy across international markets
  • Conduct research on market trends, legal frameworks, competitors, and advanced charging technologies
Conduct research on market trends, legal frameworks, competitors, and advanced charging technologies
  • Establish and manage strategic partnerships to expand public charging networks globally
Establish and manage strategic partnerships to expand public charging networks globally
  • Oversee operations of charging infrastructure, ensuring performance and customer satisfaction
Oversee operations of charging infrastructure, ensuring performance and customer satisfaction
  • Manage collaborations (technology, service, home & public charging solutions) to enhance charging experience
Manage collaborations (technology, service, home & public charging solutions) to enhance charging experience
  • Design and execute charging programs supporting sales, marketing, and aftersales
Design and execute charging programs supporting sales, marketing, and aftersales
  • Coordinate cross-functionally to manage budgets, KPIs, and operational efficiency
Coordinate cross-functionally to manage budgets, KPIs, and operational efficiency
  • Evaluate and improve service quality and customer experience across markets
Evaluate and improve service quality and customer experience across markets