German speaking eSignature Customer Support Representative
Active
Job description
We’re Hiring: eSignature Customer Support Representative (CORE+)
Do you enjoy helping people, solving problems, and working in a supportive, international environment? We’re looking for an eSignature Customer Support Representative to join our team and play a key role in delivering great customer experience.
Job details
· Employment type: Full-time, 40 hours/week
· Work mode: Hybrid (1 day/week in office)
· Location: Budapest, Hungary, 9th District, Mill Park office building
· Working hours: Standard business hours (Monday–Friday, 08:00–18:00)
What we offer - Our benefits
- Competitive salary package
- Annual bonus system
- Cafeteria package
- Risk and accident insurance
- Language course reimbursement
- Free or discounted medical services at a private clinic
- All You can Move Sportpass
- Friendly, inclusive, and fast‑paced team culture
- Opportunity to work with modern, cloud‑based solutions and global customers
What you’ll do:
- Support customers via phone and email
- Resolve and escalate eSignature-related issues
- Proactively identify bugs and product improvements
- Meet SLAs and deliver outstanding customer experience
What we’re looking for:
- 1+ year experience in Technical or Customer Support
- Advanced understanding of SaaS model and API solutions
- Strong communication skills, fluent English + German
- Customer‑first mindset, problem‑solving attitude
- Salesforce experience is a plus
CogHU103